UCLA Health Reviews

Updated March 25, 2015
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3.7
102 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
UCLA Health President Dr. David T. Feinberg
Dr. David T. Feinberg
30 Ratings

Pros
  • Good benefits package when offered (in 9 reviews)

  • I really enjoyed working at UCLA because of it's professional environment, and great benefits (in 9 reviews)

Cons
  • No work/life balance (I would get e-mails on a Sunday and respond to them right away (in 3 reviews)

  • many employees start their careers and retire here (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Decent Starting Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer/Analyst in Los Angeles, CA
    Current Employee - Programmer/Analyst in Los Angeles, CA

    I have been working at UCLA Health full-time (more than 10 years)

    Pros

    People are friendly; Good benefits; A variety of people from multiple disciplines; Flexible schedule if the nature of the job does not require 8-5.

    Cons

    Below-market pay; Not enough room for growth for non-clinical jobs; If you are in software development, technology may not be quite up-to-date.

    Advice to ManagementAdvice

    Pay the non-clinical employees better, perhaps there is a need to reanalyze the budget; Do away with the pretentious clocking system.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. Good company to start off in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - UCLA Health in Los Angeles, CA
    Former Intern - UCLA Health in Los Angeles, CA

    I worked at UCLA Health as an intern (less than a year)

    Pros

    Get to meet a lot of different people and the pay is pretty good for a summer internship. Most of the people outside of some of the nurses and doctors are extremely friendly.

    Cons

    Quality of work depends heavily on which department you get assigned to. You could potentially be doing anything inside the company and you don't get very much say as to where you'll end up. Getting into the position often requires a "know somebody high up to get in" approach.

    Advice to ManagementAdvice

    Try to match up the department that you put interns in with their skill sets better. It's extremely frustrating to end up in a position that focuses on skills that do not apply to your college education, especially when better positions at UCLA Health are certainly available to intern in with enough foresight.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. Slow moving, full of paper work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Research Associate
    Former Employee - Staff Research Associate

    I worked at UCLA Health full-time (more than 3 years)

    Pros

    Cool ideas, smart people, good benefits

    Cons

    Everything takes forever, little/arbitrary/meaningless feedback , hard to get things done

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. I have worked here for 7 years and love the retirement benfits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Research Associate III in Los Angeles, CA
    Current Employee - Staff Research Associate III in Los Angeles, CA

    I have been working at UCLA Health

    Pros

    They match 6 % pension plus you put extra money aside in your 403B. You get to see a doctor RIGHT accross the street from work. including dentitst.

    Cons

    They pay is never good enough. There is also the glass ceiling, which if you are a hard worker you will hit!

    Recommends
    Positive Outlook
    Approves of CEO
  6. it was a trying experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Care Extender in UCLA, CA
    Former Employee - Clinical Care Extender in UCLA, CA

    I worked at UCLA Health

    Pros

    i think that you would be able to have a good time working with patients and developing health care related skills in the field

    Cons

    the challenges associated include getting in touch with the patients well in advance, and talking with the professionals

    Advice to ManagementAdvice

    structure more organized training sessions

    Recommends
    Positive Outlook
    Approves of CEO
  7. I have learned things while working for UCLA health that can only be learned through experience from patients to MDs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant II
    Current Employee - Administrative Assistant II

    I have been working at UCLA Health full-time (more than a year)

    Pros

    With such a large group of employees UCLA Health does a great job having having everyone feel connected. I believe that we offer our patients the best group of doctors and with CareConnect System (EMR system) our doctors can really keep track of their patient's care and makes working at the office easier. Offers great training in CareConnect system. Great values to provide patients with the best care. Great benefits

    Cons

    at times i feel as if the office is under staffed, some people are doing the job of two people, management wants to bring more patients through the doors but won't hire the staff to keep up with growing number of patients. I don't think there is a lot of room to grow.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. Great starting point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Marketing Manager in Westwood, CA
    Current Employee - Sales and Marketing Manager in Westwood, CA

    I have been working at UCLA Health full-time (more than 5 years)

    Pros

    Great learning experience, vast amount of knowledge in the "corporate" world, great networking with a large number of employees, great benifits

    Cons

    Politics, poor leadership, paid less than private sector, you become a number rather than a name

    Advice to ManagementAdvice

    to incestuous, needs better and stronger relationships will all aspects of staff rather than just their leadership.

    Doesn't Recommend
    Neutral Outlook
  9. 2 people found this helpful

    UCLA Health is a good place to begin a career in healthcare without necessarily becoming a doctor or nurse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Los Angeles, CA
    Current Employee - Manager in Los Angeles, CA

    I have been working at UCLA Health full-time (more than 8 years)

    Pros

    - Working with leading people in the healthcare field.
    - Values patient care. Patient-centered organization.
    - Great benefits/coverages.
    - The organization does its best to live by it's vision, mission, and values.

    Cons

    - Pay is not as good.
    - Slimmer career growth.
    - There's a good technical training for the electronic health record and orientation and trainings for development, but you pretty much learn on the job as you go.
    - Traditional bureaucratic mentality.
    - Hard to change culture in some ways.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. Mediocre experience

    • Comp & Benefits
    • Culture & Values
    Former Contractor - Administrative Specialist
    Former Contractor - Administrative Specialist

    I worked at UCLA Health as a contractor (less than a year)

    Pros

    I was a temp, so these are my observations after being there for about two months. Some of the people I worked with were very nice and helpful. The pay is good; you get a lot of paid holidays off that other people in the private sector do not, and if you're full-time, the benefits are great. For my particular role, I was able to go in at eight AM and get off right at five, which I really liked.

    Cons

    The culture there is non-existent. I didn't feel like I could be relaxed and be myself around my boss and coworkers. The vibe that I got was one that is very stuffy and conservative. I believe that this was mostly due to the department and person I was working for. Top-down management is how it is there, but that is not something I generally enjoy nor work best in. I do understand however, that it is something that is common in health care. Despite that, I can tell that there are other departments that seem more relaxed and laid back, but this was definitely not one of them.

    It was a mediocre experience not only because of the lack of culture and the stuffiness, but also because the communication within the department sucked horribly. Just to get one thing done (like pay an invoice), five people have to be involved, and you have to have all these different accounts set-up just so that you can get permission and access to do what it is you're trying to do. Totally inefficient, and I believe a lot of their processes are redundant and could use some serious streamlining. Additionally, some of the people I asked questions to, were kinda clueless despite having been at UCLA for years.

    Parking is expensive and there is no subsidy. You have to go to the parking department (which can be a schlep depending where you're located) to get your parking pass. Why they don't have a way to do it online is beyond me. Traffic in the area is atrocious.

    Overall, I look at this as a learning experience. It has however, made me re-think whether I want to be involved in the health care industry at all.

  11. 1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UCLA Health

    Pros

    benefits, big, diverse, structured, comp

    Cons

    work life balance, management, discounts

    Advice to ManagementAdvice

    1

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