UDR Reviews

Updated August 29, 2015
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2.7
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UDR President & CEO Thomas W. Toomey
Thomas W. Toomey
49 Ratings

Pros
  • Good benefits that are in line with the market (in 8 reviews)

  • The people below upper management are easy to work with (in 4 reviews)

Cons
  • Lack of direction or support from upper management (in 10 reviews)

  • I was at first supportive of a commission structure that was based on occupancy as it held everyone accountable and made me look at the business aspect (in 3 reviews)

More Pros and Cons

97 Employee Reviews

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  1. Featured Review

    Helpful (1)

    Community Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDR full-time (More than 5 years)

    Pros

    Training/Development, promotes from within, ample growth opportunities, and quality product.

    Cons

    I believe that they should add to their work force, most onsite teams and operation positions are ran too thin, most sites could benefit from 1additional support position added in addition to maintaining a full staff by limiting turnover.


  2. No room for growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Associate in Dallas, TX
    Current Employee - Marketing Associate in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at UDR (More than 3 years)

    Pros

    Pays better then most Marketing associate jobs. Paid vacation , presidents club ceremony in Las Vegas Nevada. One two three

    Cons

    Commission structure can change at anytime and with out any prior notice. No room for growth within the company .

    Advice to Management

    None


  3. Crescent Falls Church Luxry Apartments ( Service Technician)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in Arlington, VA
    Current Employee - Service Technician in Arlington, VA
    Recommends
    Positive Outlook

    I have been working at UDR full-time (More than 5 years)

    Pros

    UDR it is the best company at national level, has good leaders and it is fastest growing company nation wide, so are there a good chance to grow. I recommend to everyone who is looking for great opportunities, UDR must be your choice. I worked about 5 years and I am very happy to be part of this great company.

    Cons

    I have no idea about this part.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Choose another company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Associate in Santa Clara, CA
    Former Employee - Marketing Associate in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Training is extensive when it is off site but not in office

    Cons

    Upper management cares about only money not residents. If you live on a property everyone is in your business and that's how they will judge your work performance. They are all about increasing rent extremely and don't care about in out from on site team members.

    Advice to Management

    Care about ALL EMPLOYEES. Don't cheat your way to a quick buck.


  6. Marketing Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at UDR full-time (More than 5 years)

    Pros

    great benefits, decent pay, great properties, for the most part great employees, most properties are located great locations easy access, fun employee events, easy training

    Cons

    managers do not move often so it is extremely hard to advance, all about the money, programs are rolled out with out testing onsite and without notice, commission scale can change at any time


  7. Interesting Way of Managing....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Community Director in Fredericksburg, VA
    Former Employee - Assistant Community Director in Fredericksburg, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at UDR full-time (More than 3 years)

    Pros

    I received a paycheck and because of the type of work I could earn as much or as little commission as I wanted.

    Cons

    The company didn't put money back into the properties so they were run down and causing resident complaints. Management did not address recurring infractions with the staff which caused poor office morale as well is inconsistency.

    Advice to Management

    They sold the properties to a new management company and dumped all their suburb properties to buy properties in more major cities and so our office staff was dispersed. Advice to management: Jan Franck needs to take more of an active role with her property managers to make sure that Fair Housing Laws are not being violated and that the support staff doesn't have reason to contact HR with complaints about a hostile work environment.


  8. UDR is a great company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in San Jose, CA
    Current Employee - Operations in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UDR full-time (More than 8 years)

    Pros

    UDR empowers its associates to make the right decisions to get to the finish line. Customer and associate focused.

    Cons

    Seemingly understaffed in the AQ department

    Advice to Management

    Continue the great work in focusing on the associate, offering a great work environment where creativity can be cultivated, and encouraging professional growth.


  9. Just ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Associate in Baltimore, MD
    Current Employee - Marketing Associate in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    You can truly control what your salary is. You receive a decent base pay plus commission. It's nice to work with different people daily and not be stuck in a set routine.

    Cons

    There are never enough employees and your workload constantly increases. Management does not step up to help and can be very unprofessional. You are constantly pulled to other properties to assist without sufficient notice. Changes are made regularly, again without sufficient notice. Expectations keep getting higher but you are not provided the tools needed to succeed. Training is terrible!

    Advice to Management

    Increase staff and provide better training. Re examine the workload given to one position. Encourage managers to step in and help when needed.


  10. It's ok working there.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Most communities have a heavy flow of traffic, so you know the money will come in Hours werent too bad

    Cons

    Rules for advancement are not the same at each community Pay is affected based on manager


  11. Helpful (1)

    Marketing Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Associate in Tampa, FL
    Current Employee - Marketing Associate in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great Training, nice properties, not to difficult to sell.

    Cons

    No verification of income , encourages frauds and unqualified prospects. No room for advancement in the company or slow advancement. Very unorganized company.

    Advice to Management

    get organized and be honest with your employees.



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