UK Border Agency

  www.bia.homeoffice.gov.uk
  www.bia.homeoffice.gov.uk
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UK Border Agency Reviews

3 Reviews
3.5
3 Reviews

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UK Border Agency CEO Rob Whiteman
Rob Whiteman
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Employee Reviews

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  1.  

    working for public sector

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UK Border Agency

    Pros

    good pension, structured work, shifts. levels of pay.

    Cons

    dissatisfaction with work situation
    only getting worse

    Advice to ManagementAdvice

    spend more

    Recommends
    Negative Outlook
  2.  

    UKBA Criminal Casework

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Officer - Criminal Caseworker  in  Croydon, England (UK)
    Current Employee - Executive Officer - Criminal Caseworker in Croydon, England (UK)

    I have been working at UK Border Agency full-time for more than 5 years

    Pros

    A few friends for life ..interesting and responsible job that'll keep you on your toes and contact with numerous other stake holders

    Cons

    Finger pointing, blame culture, mainly in regards to management ..brown nosing , favoritism, bureaucracy and red tape ...Goal posts move every 5 mins

    Advice to ManagementAdvice

    Treat people with respect and stop the favoritism and double standards

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    All Change - All Bad!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Executive Officer  in  Croydon, England (UK)
    Current Employee - Executive Officer in Croydon, England (UK)

    I have been working at UK Border Agency

    Pros

    There are some good points:
    Flexible working (parents - I'm not one - seem to get a particuarly good deal)
    Ok salary in terms of being able to live, but not reflective of the importance of many of the roles
    Good transport links into and out of Croydon (if you can't bear to live here)

    Cons

    The Home Office has undergone major changes recently and the creation of the UK Border Agency is one of the biggies!
    There seems to be a freeze on recruitment across large swathes of the organisation - attempts to reduce staffing levels via retirement opportunities but also automatic warnings (no discretion) for sick leave unless you fit into very strict 'exceptional circumstances'.
    Morale is at an all time low across UKBA - the media misrepresent what we do, and how well we do it - and then our dumb ass senior management react to the unjust criticisms with badly thought out short-term fixes that just exacerbate the problem / create new problems elsewhere and make or moral plummet even further!
    Don't work here if you want to feel valued, if you want to be invested in, if you want to be treated fairly and with respect!

    Advice to ManagementAdvice

    Stop doing without listening, stop doing without thinking and start properly investing (not just doing enough to tick all the Investors in People boxes) in your staff. Train your managers to effectively manage and scrap harmful automatic sick warnings and the ridiculous and unfair bonus system.

    Doesn't Recommend

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