UMB Bank Reviews

Updated August 14, 2014
Updated August 14, 2014
38 Reviews

3.3
38 Reviews
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Mariner Kemper
16 Ratings

Employee Reviews

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  1.  

    Not a bad place to start out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transaction Specialist II  in  Saint Louis, MO
    Current Employee - Transaction Specialist II in Saint Louis, MO

    I have been working at UMB Bank full-time for less than a year

    Pros

    Lots of benefits no matter the position, part time or full time. The company seems very interested in helping their employees grow and develop.

    Cons

    The feel of the workplace changes a lot depending where you end up. Different managers have a lot of control over the tone and procedures in their areas.

    Advice to ManagementAdvice

    Overall, from my low spot on the totem pole, I don't believe there's much management can do to make the workplace much better. They go a little nuts with Kaizan, but I understand why.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company with lots of great people to work with and for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO

    I worked at UMB Bank full-time for more than 5 years

    Pros

    This is a great company with lots of folks who cares about you. Lots of folks with lots of knowledge to share. There are plenty of growth opportunities. Open door policy, casual attire, and most managers encourages associates to better themselves, both personal and career. Encourages mentoring and willing to hire entry level and train. Folks care and take pride in what they do and how they run the business. Very strong values.

    Cons

    Not the most up to date with technology. Slowly getting there though. Downtown. Have to pay for parking, though get some reimbursement.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great intentions Poor Delivery

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transaction Specialist II  in  Kansas City, MO
    Current Employee - Transaction Specialist II in Kansas City, MO

    I have been working at UMB Bank full-time for less than a year

    Pros

    money, advancment, nice building, limited meeting after hours,

    Cons

    micro-managment, no neutral ground for training, too little or too much, not enough praise

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great, if you like running in place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UMB Bank full-time for more than 10 years

    Pros

    Great pto and 401k. Not a headache if you don't mind not being compensated.

    Cons

    Favoritism in upper management. Tenured employees are put through the ringer to earn a promotion while the company will hire people right off the street with no experience for the SAME POSITION. Blatant disregard for the advancement of associates. High turnover. Now, I am speaking for the retail banking division so it may be completely different in other areas. Stay with the company long enough and your job description grows and grows while your check and title WILL NOT. However it's great while you are in school or if you just need something but it's literally mind dumbing.

    Advice to ManagementAdvice

    There is no real advice I could give.

    Neutral Outlook
    Approves of CEO
  6.  

    great work environment for self-motivated people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Relationship Manager  in  Colorado Springs, CO
    Current Employee - Client Relationship Manager in Colorado Springs, CO

    I have been working at UMB Bank full-time for more than a year

    Pros

    no micro-managing, you are in it for the long run, no high turn-over, very fair management,

    Cons

    politics get in the way sometimes

    Advice to ManagementAdvice

    keep open communication, have your emotions in check

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Pleasant and stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller  in  Whiteman AFB, MO
    Former Employee - Bank Teller in Whiteman AFB, MO

    I worked at UMB Bank full-time for more than a year

    Pros

    Ability to get promoted, Pay for extra sales

    Cons

    Expectation of selling credit cards and products, low pay as a teller

    Advice to ManagementAdvice

    I know its great to get people to apply for credit cards and products, that's how they make money. UMB goes a little over-board on sales. I saw countless times how stressed our managers would get if we didn't make our credit card sale.aka hounding customers to apply. Its just not good customer service to ask a customer every time they come in if they want a cc, but if we didn't meet our goals then we got chewed for it..

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Nice for a while

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UMB Bank full-time for more than 5 years

    Pros

    Good benefits and PTO; nice co-workers

    Cons

    Corporate structure constantly changing; zero loyalty to longterm employees; many executive mgrs are dysfunctional.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Great place to work at, but very little room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CRM
    Current Employee - CRM

    I have been working at UMB Bank full-time for more than a year

    Pros

    Great people, PTO policy, work enviroment

    Cons

    Outdated technology, few advancement opportunities, lack of staffing, poor communication

    Advice to ManagementAdvice

    Communication needs to be better.

    Neutral Outlook
    Approves of CEO
  10.  

    Nice place to start in banking field.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller III
    Former Employee - Teller III

    I worked at UMB Bank full-time for more than 8 years

    Pros

    Professional environment. Plenty of opportunities for coaching and improvement. New restructuring of the company has helped support all branch activities. The PTO policy is awesome!

    Cons

    Skeleton branches.
    At one point management was looking for employees to recruit new staff because of low volume of applicants.
    Work life balance usually only applied to those with kids.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Worked for 25 years at UMB.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant
    Former Employee - Executive Assistant

    I worked at UMB Bank full-time for more than 10 years

    Pros

    For the most part great people to work with. PTO and 401k were very fair.

    Cons

    Hired management that had absolutely no banking experience. Had a manager that bullied everyone that had tenure.

    Advice to ManagementAdvice

    Listen and watch is happening in the divisions. The count on more attitude towards customers should also apply to the associates.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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