UMB Financial
3.2 of 5 24 reviews
www.umb.com Kansas City, MO 1000 to 5000 Employees

UMB Financial Reviews

Updated Mar 31, 2014

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3.2 24 reviews

                             

88% Approve of the CEO

UMB Financial Chairman and CEO, UMB Financial and UMB Bank Colorado J. Mariner Kemper

J. Mariner Kemper

(17 ratings)

62% of employees recommend this company to a friend
24 Employee Reviews
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  • Culture & Values
         
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  • No Opinion of CEO

 

great experience

QA Consultant (Former Employee)
Kansas City, MO

I worked at UMB Financial as a contractor for less than a year

ProsI learned how to use new tools.

ConsIt was a different form of documentation than I had used. There wasn't anything wrong with it, but it took some getting used to.

Advice to Senior ManagementI had great upper management. I keep in contact with my direct report there.

Yes, I would recommend this company to a friend

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Great Company

Customer Service Manager (Former Employee)
Media, PA

I worked at UMB Financial full-time for more than 3 years

ProsHonest hard working co-workers. Very good clients. Dedicated to growing the business and provides a unique product for some clients.

ConsSome business shifting to Utah. Hired some senior people then cut the position soon after.

Advice to Senior ManagementShow dedication to the PA based office.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Umb

Anonymous Employee (Former Employee)

I worked at UMB Financial full-time

ProsBankers hours lots of flexability.

ConsPay less than others in the industry.

Advice to Senior ManagementNa

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Nice place to visit, but I wouldn't want to move in.

QA Analyst (Former Employee)
Kansas City, MO

I worked at UMB Financial as a contractor for more than a year

Pros1. Pleasant work environment
2. Nice co-workers
3. Opportunity to learn specialized aspects of banking (if you happen to be assigned to a good project)

Cons1. Not a good place for an IT contractor unless you have very low initiative and enjoy being a gofer
2. Tight fisted budget that prohibits employees from acquiring tools they need to do their jobs
3. Out-dated processes and methodology

Advice to Senior ManagementMake better use of your IT consultants - they cost your company a lot money.

No, I would not recommend this company to a friend

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Marketing Intern

Marketing Internship (Former Employee)
Kansas City, MO

I worked at UMB Financial full-time for less than a year

ProsGreat people to work with, great pay, actual intern duties

ConsI do not have any cons

Advice to Senior ManagementI do not have any advice

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great start to a promising career.

Customer Service Manager (Current Employee)
Kansas City, MO

I have been working at UMB Financial full-time for more than 5 years

ProsUMB has some of the best people working for them. Made lifelong friends and enjoyed my tenure there. Management is good overall and really cares about your development.

ConsThe pay for quality employees is lacking. Many great employees leave and employee similar careers elsewhere due to lack of performance raises/pay. New employees will come in making more than experienced, tenured employees.

Advice to Senior ManagementFocus on retaining and compensating quality employees rather than hiring from outside.

Yes, I would recommend this company to a friend

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Upper management is biggest risk to the business

Anonymous Employee (Current Employee)
Kansas City, MO

I have been working at UMB Financial as a contractor for less than a year

ProsMany bright people work here.
For employees, the holiday, vacation, etc are above average.
The processes are so inefficient there are many opportunities for improvement.

ConsHigh turnover in certain areas.
Pay is towards the bottom of the scale.
Major disconnect between business unit and IT

Advice to Senior ManagementModernize. Your processes are over ten years old.

No, I would not recommend this company to a friend

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As with any company, some good some not so good

Anonymous Employee (Current Employee)
Kansas City, MO

I have been working at UMB Financial full-time for more than 5 years

ProsExecutive management very engaging. Trying to get out of the mold of the 80s and 90s. Very focused on growth of the company and willing to listen to non-traditional ideas

ConsStill a fair amount of cronyism going on. Some measures are paid attention to at the expense of core issues. Difficult conversations do not happen, but messengers are often shot.

Advice to Senior ManagementFind out root issues before running off half-cocked. Deal with core problems and the others will disappear.

Yes, I would recommend this company to a friend

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Great company that promotes employee development and community involvement.

Operations Analyst (Current Employee)
Kansas City, MO

I have been working at UMB Financial full-time for more than 5 years

ProsGrowth opportunity Volunteer Time Off Incentive Program Listens to Associates

ConsI dont have any cons.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Everything here is behind the times.

Customer Service/Sales (Former Employee)
Kansas City, MO

I worked at UMB Financial full-time for more than a year

ProsNice people, Reliable company, interesting location

ConsToo focused on policy that changes day to day sometimes and not on logical choices, attendance policy is ridiculous.. Not very good training. Pay is not on par with other companies.

Advice to Senior ManagementStop trying to be cheap and do jobs properly.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at UMB Financial reviews and ratings — including employee satisfaction and approval rating for UMB Financial CEO J. Mariner Kemper. All 24 reviews posted anonymously by UMB Financial employees.