UMB Fund Services

www.umbfs.com

UMB Fund Services Reviews

Updated January 16, 2015
Updated January 16, 2015
4 Reviews
3.0
4 Reviews

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Employee Reviews

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  1.  

    Good company, okay pay, position is not worth what it is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mutual Fund Accountant in Milwaukee, WI
    Current Employee - Mutual Fund Accountant in Milwaukee, WI

    I have been working at UMB Fund Services full-time

    Pros

    Decent Benefits, okay work/life balance, okay pay, the pay is okay, but could be better considering the headaches. Lots of growth, decent room to grow with the company as a whole

    Cons

    Lack of updated technology, lack of enough working printers for a mutual fund accounting department of our size. Technological demands not met in comparison to growth. Internet and network is basically a glorified cable connection shared by well over 200 employees.

    Advice to ManagementAdvice

    Take technological demands seriously and make some improvements

    Doesn't Recommend
    Neutral Outlook
  2.  

    UMBFS - Ogden

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UMB Fund Services full-time (more than 3 years)

    Pros

    The people that work at the Ogden branch are the absolute best. They are driven, hardworking, and competent. There is an atmosphere of teamwork. The office is well designed, which makes for a great working environment. UMBFS Ogden, formerly JD Clark & Company, was acquired by UMBFS some years back. Jeff Clark established an exceptional company with a great company culture. His company's reputation led many people to want to work at JD Clark, and this adds to the list pros of the Ogden branch. UMB brought some additional benefits with the acquisition. UMB reimburses for tuition. The fund accountants, seniors, managers, and managing directors are all wonderful people who care for each other personally and professionally.

    Additional Pros - many seniors, managers, and even a managing director have left the past year so advancement opportunities are available (see cons). This company is a GREAT stepping stone. There are opportunities to gain valuable skills, have your tuition paid for - essentially build your resume to be able to land a killer job later down the road (once again see cons).

    Cons

    This is where senior management comes in (corporate officers). As people, the corporate management team (I'm sure) are all great- great moms and dads who serve in their communities and help old ladies cross the street. They culture the corporate team brought with the acquisition is toxic. Due to lack of advancement for the lower-level employees, there was a period of high turnover amongst the fund accountants. Corporate did not care. In fact, the VP at UMBFS - Ogden said (while in a company-wide meeting) "if you don't like it here then you should leave." One of the corporate officers visited the Ogden branch to address concerns. When the high turnover was brought up, this person pretty much said "sorry there is nothing we can do about it." When lower-level accountants left, this placed a huge burden on Senior Fund Accountants, Managers and Managing Directors. Many of the Seniors, Managers, and now a Managing Director have left. There are many who are still looking to leave. When will the problem be resolved? There seems to be a cycle: lower level employees leave, seniors leave, managers leave, MD's leave. When will clients start leaving?

    This company is a great company. UMB has been around for a long time. UMBFS can be better!

    Advice to ManagementAdvice

    Read the Oz principle. It's a book about getting out of the victim cycle, addressing problems, and overcoming them (e.g. turnover). UMBFS - Ogden has so many wonderful people that can greatly advance the company as a whole. Please actually listen to your employees. Take what their concerns and do something about them. You will stop the bleeding (so to speak) if they feel that you care enough about them to keep them there.

    Neutral Outlook
  3.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UMB Fund Services

    Pros

    Great culture, laid back atmosphere

    Cons

    Low pay, often rigid schedule

    Advice to ManagementAdvice

    More flexibility and pay for associates

    Recommends
    Positive Outlook
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  5.  

    A pleasant work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Control II in Milwaukee, WI
    Current Employee - Financial Control II in Milwaukee, WI

    I have been working at UMB Fund Services full-time (more than an year)

    Pros

    Working at UMB fund services has been one of the least stressful job environments I've been in. There is room to grow quickly, as it took about a year for a promotion.

    Cons

    The biggest downside is the pay, it is definitely on the low side of the market norms.

    Recommends
    Neutral Outlook

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