UMass Memorial Medical Center

www.umassmemorialhealthcare.org
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UMass Memorial Medical Center Reviews

Updated June 24, 2015
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2.7
Rating Trends
Recommend to a friend
Approve of CEO
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Eric Dickson, MD
5 Ratings

Pros
  • They offer great benefits although paid time off is earned rather than a set amount each year (in 4 reviews)

  • Great benefits - lots of time off (in 2 reviews)

Cons
  • Union vs non union sometimes created uncertainties between management and employees (in 2 reviews)

  • Equivalent to sweatshop mentality of patient care (in 2 reviews)

More Pros and Cons

57 Employee Reviews

Sort: Popular Rating Date
  1. Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UMass Memorial Medical Center

    Approves of CEO
    Approves of CEO

    Pros

    Great benefits and amazing people

    Cons

    decreasing reimbursements from insurance companies and financial constraints


  2. Helpful (1)

    Great benefits and a wonderful new CEO!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA

    I have been working at UMass Memorial Medical Center full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great compensation, health insurance, and 401K match. The new CEO is very inspiring and really helping to improve the culture.

    Cons

    Too many unions making it hard or impossible for managers to promote the best talent. It is a shame to promote based solely on seniority.

    Advice to Management

    Improve relations with the nursing unions.


  3. Great place to work - excellent salary as Med Tech but lab was sold

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Technologist in Worcester, MA
    Current Employee - Medical Technologist in Worcester, MA

    I have been working at UMass Memorial Medical Center full-time (More than 8 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Enjoyed my time there in Lab

    Cons

    Sold to Quest - 400 lay offs to come

    Advice to Management

    Streamline


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA

    I have been working at UMass Memorial Medical Center

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Senior Management and the team is fully engaged in patient satifaction

    Cons

    Too many layers to get things done

    Advice to Management

    Need to have a sense of urgency and speed to market place


  6. Exciting

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Counselor in Worcester, MA
    Current Employee - Residential Counselor in Worcester, MA

    I have been working at UMass Memorial Medical Center

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    the youth dept working with kids that have behavorial problems

    Cons

    long hours some days and rotating holidays

    Advice to Management

    none


  7. good

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UMass Memorial Medical Center

    Recommends
    Recommends

    Pros

    -good environment to work in and co worker are very friendly
    -good experience with patients

    Cons

    -difficult area to commute to and must have a car to get to work
    -workload can be hectic at times


  8. Good Place to Work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Worcester, MA
    Former Employee - Anonymous Employee in Worcester, MA

    I worked at UMass Memorial Medical Center

    Recommends
    Recommends

    Pros

    Nice people, great starting point for career

    Cons

    The location is not the best


  9. Great work environment

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse Practitioner
    Current Employee - Nurse Practitioner

    I have been working at UMass Memorial Medical Center

    Recommends
    Recommends

    Pros

    There is a strong nursing leadership and interdisciplinary teamwork. Great central Mass location.
    Service oriented culture. There are many opportunities to advance.

    Cons

    Parking is limited. The hospital is extremely busy so it is challenging to move patients from the ER to inhospital beds

    Advice to Management

    There have been significant improvements made to keep the worker bees informed of changes within the institution.There have been forum established to enhance communication


  10. Decent opportunity to advance if you have the right licenses

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RPSGT in Worcester, MA
    Former Employee - RPSGT in Worcester, MA

    I worked at UMass Memorial Medical Center full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    The coworkers made for a nice work atmosphere

    Cons

    Union vs non union sometimes created uncertainties between management and employees

    Advice to Management

    Listen to your employees with ideas on how to keep the business moving forward


  11. Excellent job, wish I was still working there!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supply Coordinator I in Worcester, MA
    Former Employee - Supply Coordinator I in Worcester, MA

    I worked at UMass Memorial Medical Center full-time (More than 5 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    High pay scale, Union job, good health benefits package, liberal time off policy, are just some of the pros of working at UMassMemorial.

    Cons

    Disagreements between co-workers are not solved. No good problem resolution system in place to resolve problems between co-workers.The only system in place is for disputes between workers and management, union is not set up for,and can't effectively resolve, disputes between union co-workers. This problem needs to be addressed.

    Advice to Management

    I would advise UMassMemorial to look at improving their problem resolution systems and make them more effective.



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