UMass Memorial Medical Center

www.umassmemorialhealthcare.org
Engaged Employer

UMass Memorial Medical Center Reviews

Updated July 29, 2015
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2.7
Rating Trends
Recommend to a friend
Approve of CEO
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Eric Dickson, MD
5 Ratings

Pros
  • They offer great benefits although paid time off is earned rather than a set amount each year (in 4 reviews)

  • Great benefits - lots of time off (in 2 reviews)

Cons
  • Union vs non union sometimes created uncertainties between management and employees (in 2 reviews)

  • Equivalent to sweatshop mentality of patient care (in 2 reviews)

More Pros and Cons

58 Employee Reviews

Sort: Popular Rating Date
  1. Good Place to Work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Worcester, MA
    Former Employee - Anonymous Employee in Worcester, MA

    I worked at UMass Memorial Medical Center

    Recommends
    Recommends

    Pros

    Nice people, great starting point for career

    Cons

    The location is not the best


  2. Exciting

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Counselor in Worcester, MA
    Current Employee - Residential Counselor in Worcester, MA

    I have been working at UMass Memorial Medical Center

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    the youth dept working with kids that have behavorial problems

    Cons

    long hours some days and rotating holidays

    Advice to Management

    none


  3. Great Place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA

    I have been working at UMass Memorial Medical Center

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Senior Management and the team is fully engaged in patient satifaction

    Cons

    Too many layers to get things done

    Advice to Management

    Need to have a sense of urgency and speed to market place


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great place to work - excellent salary as Med Tech but lab was sold

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Technologist in Worcester, MA
    Current Employee - Medical Technologist in Worcester, MA

    I have been working at UMass Memorial Medical Center full-time (More than 8 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Enjoyed my time there in Lab

    Cons

    Sold to Quest - 400 lay offs to come

    Advice to Management

    Streamline


  6. Helpful (1)

    Great benefits and a wonderful new CEO!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA

    I have been working at UMass Memorial Medical Center full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great compensation, health insurance, and 401K match. The new CEO is very inspiring and really helping to improve the culture.

    Cons

    Too many unions making it hard or impossible for managers to promote the best talent. It is a shame to promote based solely on seniority.

    Advice to Management

    Improve relations with the nursing unions.


  7. Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UMass Memorial Medical Center

    Approves of CEO
    Approves of CEO

    Pros

    Great benefits and amazing people

    Cons

    decreasing reimbursements from insurance companies and financial constraints


  8. Great work environment

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse Practitioner
    Current Employee - Nurse Practitioner

    I have been working at UMass Memorial Medical Center

    Recommends
    Recommends

    Pros

    There is a strong nursing leadership and interdisciplinary teamwork. Great central Mass location. Service oriented culture. There are many opportunities to advance.

    Cons

    Parking is limited. The hospital is extremely busy so it is challenging to move patients from the ER to inhospital beds

    Advice to Management

    There have been significant improvements made to keep the worker bees informed of changes within the institution.There have been forum established to enhance communication


  9. good

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UMass Memorial Medical Center

    Recommends
    Recommends

    Pros

    -good environment to work in and co worker are very friendly -good experience with patients

    Cons

    -difficult area to commute to and must have a car to get to work -workload can be hectic at times


  10. Helpful (1)

    HealthAlliance is a great place to work, but make sure you understand what your role and expectations are.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Analyst in Leominster, MA
    Current Employee - Senior Systems Analyst in Leominster, MA

    I have been working at UMass Memorial Medical Center

    Pros

    Salaries are competitive with many of the hospitals in the area. The people are great to work with, and are quite friendly. It's a family environment. The benefits package is great. There is a lot of vacation/sick time, two types of health/dental plans, flexible spending account, and a 403b plan. It's a good place to work if you like to be involved in many different aspects of health care technology. If you aren't a clinical person, that knowledge will surely increase as a result of being employed. The software vendors do on-site training, and are generally easy to work with.

    Cons

    There isn't much room for advancement as groups are small, and there aren't many levels of management. Management, at times is blind to what it takes to complete various tasks which can cause some frustrations. 24/7 support is necessary, and can cut into a personal life when being called during off-hours. There is a lot of juggling which must be done, and a person must be very good at task management and prioritizing because tasks will get buried quickly, so organization is a must. This can get frustrating because many tasks don't get finished and get left behind. You must be a self-learner because the amount of useful training which is received is minimal.

    Advice to Management

    Review the amount of man hours necessary to complete the large efforts being pursued by the organization.


  11. Great place to work if your a college kid or someone looking for a high paying slave job.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Service Worker in Worcester, MA
    Current Employee - Food Service Worker in Worcester, MA

    I have been working at UMass Memorial Medical Center

    Recommends
    Recommends

    Pros

    The Kitchen has a ton of awesome employees. the pay is quite substantial, and holiday, weekend, and evening differentials allow for a huge pay boost. no drug screening for all you potheads out there (hell yea!!!) Weekends are really easy since there is a small amount of staff/patients. PLENTY of breaks, with the flow of work going from large amounts to nothing at all for even hours at times.

    Cons

    poor management. poor maintenance, they seem to JUST keep things running around here. dish machine breaks often and garbage disposals always fail. we just work around it. management sometimes chooses to ignore problems more often than fix them. even if it means we could get shut down. example: the dish machine for 2 months was running at 60 degrees for its final rinse(instead of the industry standard of 180!). the supervisors would lie on the temp charts while we waited for parts. this is highly illegal.

    Advice to Management

    actually spend some time in the kitchen.



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