UMass Memorial Medical Center

www.umassmemorialhealthcare.org
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Employee Reviews

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  1.  

    Okay if you don't want hard work to pay off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA

    I have been working at UMass Memorial Medical Center full-time

    Pros

    They offer great benefits although paid time off is earned rather than a set amount each year. The coworkers are great and make you feel like a part of the team.

    Cons

    They leave positions unfilled for way to long even if it has been posted while expected people outside of the position to pick up the slack. They allow for nepotism making it really hard to effectively work and feel like you are not being held back when supervisors are allowed to promote their significant others.

    Advice to ManagementAdvice

    Reward the people who are working hard for you day in and day out. If someone takes on all of the responsibilites of a role and does it with a smile and comes in trying to make things better for their team and management, reward that. If you say that you promote from with in, do that. If you promise a position to someone, keep them in the loop on the status of process and be honest. Stop hiring your friends and start taking care of the people who are taking care of you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Mismanaged finanically therefore they treat their employees terribly, especially the RNs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse in Worcester, MA
    Former Employee - Registered Nurse in Worcester, MA

    I worked at UMass Memorial Medical Center full-time (more than 8 years)

    Pros

    Level 1 trama center in central ma.

    Cons

    They have scaled there education back for RNs because of a lack of funds.
    They do not value their employees and are trying to pull back on benefits to save money.
    Severe micromanagement and zero autonomy. Ranked the worse Emergency Dept in the state of MA. Vascular surgery dept unsafe.
    If umass had their way they would hire uneducated individuals from 3rd world country's so they would not pay them. Equivalent to sweatshop mentality of patient care.

    Advice to ManagementAdvice

    Umass was once a fabulous hospital to work and to receive medical care. I would clean house at the very top of management before it files for chapter 11. The RNs are your #1 assets.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Food Service Cateferia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cafeteria Worker in Worcester, MA
    Current Employee - Cafeteria Worker in Worcester, MA

    I have been working at UMass Memorial Medical Center part-time (more than 5 years)

    Pros

    Half price on food, free coffe and fountain drinks. You get to interact with a lot of people that could help you later on in life.

    Cons

    Can get very busy. Poor management, and communications. Needs a better training program

    Advice to ManagementAdvice

    Communicate more often to employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Decent opportunity to advance if you have the right licenses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RPSGT in Worcester, MA
    Former Employee - RPSGT in Worcester, MA

    I worked at UMass Memorial Medical Center full-time (more than 3 years)

    Pros

    The coworkers made for a nice work atmosphere

    Cons

    Union vs non union sometimes created uncertainties between management and employees

    Advice to ManagementAdvice

    Listen to your employees with ideas on how to keep the business moving forward

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Shrinking company with poor financial planning and lacks strong process and quality improvement."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Worcester, MA
    Former Employee - Supervisor in Worcester, MA

    I worked at UMass Memorial Medical Center full-time (more than 5 years)

    Pros

    Great experience while it was growing.

    Cons

    It's in debt and currently shrinking.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UMass Memorial Medical Center

    Pros

    Compensation is fair in the beginning but increases are very slow

    Cons

    Management does not seem to value employees, longevity or loyalty.

    Advice to ManagementAdvice

    Show employees that they are valued.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Laboratory Medicine

    Former Employee - Phlebotomist in Worcester, MA
    Former Employee - Phlebotomist in Worcester, MA

    I worked at UMass Memorial Medical Center full-time (more than 3 years)

    Pros

    Higher pay scale than most

    Cons

    Disorganized. Bad financial decisions cost many their jobs in this area.

    Advice to ManagementAdvice

    Listen to your employees. They perform the job daily. Get rid of dead wood in management with high salaries.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Opened doors for future opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UMass Memorial Medical Center (more than 8 years)

    Pros

    You meet really great people. It is a decent atmosphere, but more can be done to better the facility.

    Cons

    The medical center is a work in progress. A lot needs to be done to make it an upper echelon facility. Management needs to be proactive instead of reactive. They also don't want to spend any money to make things better.

    Advice to ManagementAdvice

    Listen to the employees and get their feedback before making decisions that you won't know the repercussions of when changes are made or going to be made.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Medical Assistant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UMass Memorial Medical Center full-time (more than 10 years)

    Pros

    Big company with lots of jobs.

    Cons

    Found it to be a hostile work environment.

  11.  

    Excellent job, wish I was still working there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supply Coordinator I in Worcester, MA
    Former Employee - Supply Coordinator I in Worcester, MA

    I worked at UMass Memorial Medical Center full-time (more than 5 years)

    Pros

    High pay scale, Union job, good health benefits package, liberal time off policy, are just some of the pros of working at UMassMemorial.

    Cons

    Disagreements between co-workers are not solved. No good problem resolution system in place to resolve problems between co-workers.The only system in place is for disputes between workers and management, union is not set up for,and can't effectively resolve, disputes between union co-workers. This problem needs to be addressed.

    Advice to ManagementAdvice

    I would advise UMassMemorial to look at improving their problem resolution systems and make them more effective.

    Recommends
    Negative Outlook
    Disapproves of CEO

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