UMass Memorial Medical Center

  www.umassmemorialhealthcare.org
  www.umassmemorialhealthcare.org
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UMass Memorial Medical Center Reviews

Updated September 12, 2014
Updated September 12, 2014
46 Reviews
2.7
46 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Eric Dickson, MD
1 Rating

Employee Reviews

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  1.  

    review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Secretary  in  Worcester, MA
    Current Employee - Secretary in Worcester, MA

    I have been working at UMass Memorial Medical Center full-time for more than 10 years

    Pros

    Nice people, great benefits, close to home.

    Cons

    Despite whatever skills and education you acquire over time, they really want you to stay in the same job forever.

    Advice to ManagementAdvice

    Mentor other institutions (not only hospitals) who are progressing even in this economy.

    Neutral Outlook
    No opinion of CEO
  2.  

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Laboratory Tech  in  Worcester, MA
    Former Employee - Lead Laboratory Tech in Worcester, MA

    I worked at UMass Memorial Medical Center full-time for less than a year

    Pros

    Still trying to figure that out

    Cons

    Medical coverage isn't comparable to other hospitals
    Colleagues and managers should be better qualified
    Little room for advancement

    Advice to ManagementAdvice

    invest in your employees and provide mandatory training on "how to supervise, lead, direct others"

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Everyone needs to experience a professional hardship in their career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Worcester, MA
    Former Employee - Anonymous Employee in Worcester, MA

    I worked at UMass Memorial Medical Center full-time

    Pros

    Friendly people. The work environment is community spirited as well as being community oriented within Worcester. Laudable outreach programs which were fun to participate in.

    Cons

    Tactical, firefighting with either no time or ability to see beyond the present. Administration which is inefficient and change resistant with senior management thinking that balancing the books can be achieved by simply continuing to cut the workforce.

    Advice to ManagementAdvice

    Recognize that you are out of your depth and that the halcyon days are long gone; the realities of health care reform are bearing down on you

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Great place to work - excellent salary as Med Tech but lab was sold

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Technologist  in  Worcester, MA
    Current Employee - Medical Technologist in Worcester, MA

    I have been working at UMass Memorial Medical Center full-time for more than 8 years

    Pros

    Enjoyed my time there in Lab

    Cons

    Sold to Quest - 400 lay offs to come

    Advice to ManagementAdvice

    Streamline

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Good place to work - would be great if there were less politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Information Systems  in  Worcester, MA
    Former Employee - Information Systems in Worcester, MA

    I worked at UMass Memorial Medical Center

    Pros

    The benefits at UMass are really good. Excellent health care, competitive PTO/sick leave, good low-cost day-care. The IT department is kept rather lean in its staffing levels, so there are enough avenues where a person can really take on new responsibility and carve their own path. It feels alot like a start-up company.

    Cons

    Politics abound. Not just at the C-level, but permeating through all levels of the organization. Reviews and raises are arbitrary, not based at all on your performance but on the discretion of the manager. People get hired because of who they know, not necessarily because they are qualified. Any form of promotion, raise, advancement, or betterment within the organization can only come after a good deal of politicking and selling oneself. As a result, there is a good deal of personal drama that is exposed throughout the work day, often to an unprofessional extent.

    Advice to ManagementAdvice

    Any senior level person who was there when UMass and Memorial merged in 2000 needs to go. Umass would be far better off if its managers were outsiders who were not part of any of the politics of the last 10 years. The place just needs a good house cleaning - the workers that are there are great.

    Approves of CEO
  7.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA

    I have been working at UMass Memorial Medical Center

    Pros

    Senior Management and the team is fully engaged in patient satifaction

    Cons

    Too many layers to get things done

    Advice to ManagementAdvice

    Need to have a sense of urgency and speed to market place

    Recommends
    Approves of CEO
  8.  

    The benefits are good, but the work schedule makes it tough to have a life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA

    I have been working at UMass Memorial Medical Center

    Pros

    The benefits are good, especially the accrued time off policy. It really allows you flexibility with time off for vacations, sickness, etc.

    Cons

    Having to work every third weekend makes it tough to have a life. It's tough raising a family when you have to constantly switch days off with other employees.

    Recommends
    No opinion of CEO
  9. 1 person found this helpful  

    Low pay, employees are micro-managed, it's a wonder that anything gets done with so many meetings.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA

    I have been working at UMass Memorial Medical Center

    Pros

    Met some great people, decent vacation time.

    Cons

    Terrible pay. Work load doubled after a hiring freeze was put into place with no extra compensation. Different rules apply to different employees - double standard. Always have to watch your back. Plan on leaving for work at least 45 minutes earlier than expected due to the parking issues (and bring an extra coat for when you have to wait outside for a shuttle in the winter).

    Advice to ManagementAdvice

    Treat your employees with respect - all employees.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Residential Counselor  in  Worcester, MA
    Current Employee - Residential Counselor in Worcester, MA

    I have been working at UMass Memorial Medical Center

    Pros

    the youth dept working with kids that have behavorial problems

    Cons

    long hours some days and rotating holidays

    Advice to ManagementAdvice

    none

    Recommends
    Approves of CEO
  11.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Worcester, MA
    Former Employee - Anonymous Employee in Worcester, MA

    I worked at UMass Memorial Medical Center

    Pros

    Nice people, great starting point for career

    Cons

    The location is not the best

    Recommends

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