UPMC Health Plan

  www.upmchealthplan.com
  www.upmchealthplan.com
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UPMC Health Plan Reviews in Pittsburgh, PA

Updated August 23, 2014
Updated August 23, 2014
33 Reviews
2.8
33 Reviews
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Diane P. Holder
9 Ratings

25 Employee Reviews Back to all reviews

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  1.  

    Project Manager at UPMC Health Plan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Pittsburgh, PA
    Current Employee - Project Manager in Pittsburgh, PA

    I have been working at UPMC Health Plan full-time for more than a year

    Pros

    A lot of different projects and things going on. A lot to do and keep busy. The PMO office has been busy and involved in pretty much all layers of the org. Even though you might be in the insurance service division, you may get to work with other areas and divisions as well.

    Cons

    Since a lot is going on, you can get lost and not end up achieving as much as you may want. This would affect your profile as a professional and hence your career within.

    Advice to ManagementAdvice

    Have a clear idea of what you want each position to do and outline their boundaries.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Unmotivated, dull work, abysmal raises,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Coordinator  in  Pittsburgh, PA
    Current Employee - Operations Coordinator in Pittsburgh, PA

    I have been working at UPMC Health Plan full-time for more than a year

    Pros

    Decent Health Insurance
    Nice co-workers
    Reasonable tuition assistance

    Cons

    Everything else
    Remember this is a "Non-Profit" healthcare organization!
    A CEO who earns 6 million a year + private jet + private chief + Italian imported marble corporate office on the 56th floor while the rest of us barely receive a 1-2% raise, no stocks, no bonuses (unless a Director), and low starting salaries. This creates an environment where most employees have no personal investment or loyalty in a company.

    *note: Physicians get pampered with perks, high salaries, and other benefits the rest of us slaves do no receive.

    Advice to ManagementAdvice

    Revoke your non-profit status and share the wealth with the rest of us.

    Doesn't Recommend
    Negative Outlook
  3.  

    Great Customer Service Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Concierge  in  Pittsburgh, PA
    Current Employee - Customer Service Concierge in Pittsburgh, PA

    I have been working at UPMC Health Plan full-time for more than 3 years

    Pros

    Great Salary and Great benefits

    Cons

    Manditory Overtime can be too demanding at times.

    Recommends
    Positive Outlook
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  5.  

    Great if you're part of the clique

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at UPMC Health Plan full-time for more than 3 years

    Pros

    Central location in downtown Pittsburgh. Flexible hours mean good work-life balance.

    Cons

    Senior management are people who have known each other for years if not decades. If they don't know you then good luck ever getting noticed. Promotions are based mainly on how long you've worked there and who your friends are. The Health Plan is successful only because of its connection to UPMC, not because they hire smart people. No commitment to career development. Company-wide initiatives such as "Dignity and Respect Campaign" are designed to appeal to a kindergarten-level intellect.

    Advice to ManagementAdvice

    Be willing to spend a little more money in order to hire the best of the best, rather than just a bunch of warm bodies who just want to yawn their way through the day and collect a paycheck.

    Doesn't Recommend
    Neutral Outlook
  6. 1 person found this helpful  

    A long unguided 10 months.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at UPMC Health Plan full-time for less than a year

    Pros

    Large company with lots of contacts and opportunity to move.

    Cons

    Large company with lots of office politics. The company is so dominant in the area that employees are a cog in the machine and are treated as such, like a part that is easily replaced.

    Advice to ManagementAdvice

    Take more interest in providing quality guidance to your employees and less time covering your own interests. Quality employees and proper training will cover you in the end anyway.

    Doesn't Recommend
    Neutral Outlook
  7.  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Pittsburgh, PA
    Former Employee - Project Manager in Pittsburgh, PA

    I worked at UPMC Health Plan full-time for more than a year

    Pros

    Coworkers are friendly. Good benefits, especially PTO.

    Cons

    Not much growth potential. Too many lifers.

    Recommends
    Neutral Outlook
  8.  

    The work experience and treatment by management depends on the department culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Case Manager  in  Pittsburgh, PA
    Former Employee - Case Manager in Pittsburgh, PA

    I worked at UPMC Health Plan full-time for more than 3 years

    Pros

    Flexible hours...workday is 8-4:30 but if you need to do something during the day or need to adjust your hours, it can be done if your total work hours amount to 8 in a day
    Reasonable salary usuaaly apid midrange
    Tolerable working conditions- nice offices, individual cubicals
    Work independence for the most partnoone looking over your shoulder all day

    Cons

    Unnecssary and unproductive meetings
    Difficulty getting time off usually due to lack of staffing
    Unknowlegable managers who rely on experience nurses to provide information on 'rules'
    Nepotism, people are usually promoted based on their frindships or physical appearance

    Advice to ManagementAdvice

    Quit holding grudges against employees who know more about the business than you do. Promotions should be based on job performance and interpersonable skills rather on friendship.

    Recommends
    Positive Outlook
  9.  

    The largest employer in the Pittsburgh region

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Systems Analyst  in  Pittsburgh, PA
    Former Employee - Systems Analyst in Pittsburgh, PA

    I worked at UPMC Health Plan

    Pros

    - Solid benefits, especially health insurance
    - Pleasant work environment since moving to US Steel building
    - Exposure to all lines of business in the health insurance industry
    - Growing

    Cons

    - Pay is average, not too competitive
    - Lots of opportunities for advancement at lower levels, much more scare as you move upward
    - You find out key company information in the local newspaper before finding out from management.

    Advice to ManagementAdvice

    I.T. needed more structure and forward looking processes. They have grown very fast but do not have the processes and structure to scale out without lot of growing pains.

    Recommends
  10. 1 person found this helpful  

    TERRIBLE PLACE TO WORK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Systems Analyst  in  Pittsburgh, PA
    Current Employee - Systems Analyst in Pittsburgh, PA

    I have been working at UPMC Health Plan

    Pros

    It is a terrible place to work!!!!!!

    Cons

    No room for advancement. Too cheap to pay for training.

    Advice to ManagementAdvice

    Learn how to actually manage a team

    Doesn't Recommend
  11.  

    innovative and fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at UPMC Health Plan

    Pros

    innovative, fast paced, good recognition for going good work. good sr mgt. lots of career ops, new roles created as needed

    Cons

    some dead wood in mid mgt needs to be removed. too many disparate projects going on at once spreads resources too thin

    Advice to ManagementAdvice

    be bold and upgrade middle management. control the media don't let them control the message or the fate of the company

    Recommends

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