Glassdoor is your free inside look at UPS reviews and ratings — including employee satisfaction and approval rating for UPS CEO D. Scott Davis. All 1,403 reviews posted anonymously by UPS employees.
67% of the CEO
D. Scott Davis
Current Employee – been working at UPS full-time for more than 7 years
Pros – Good work experience. If you want to learn about how poor business is managed, then here you go.
Cons – Underpaid by the amount of hours you work.
You only move up in the company based on who you know, not how well you are at your job
They stress on college education for promotion, but it could take up to 3 to 6 years to get promoted.
Advice to Senior Management – Communicate with your staff. Stop acting like everyone is beneath you. Your company cannot exist without the hourly workers.
No, I would not recommend this company to a friend
2013-05-16 13:46 PDT
Current Employee – been working at UPS part-time for more than a year
Pros – Job security, paid vacation, health insurance
Cons – inflexible hours. difficult to get a day off.
Advice to Senior Management – Learn how to solve problems of lower positions before becoming management.
No, I would not recommend this company to a friend
2013-05-15 11:25 PDT
Former Employee – worked at UPS part-time for less than a year
Pros – Good pay for part time, decent benefits, and fast paced work (if you like that type of atmosphere).
Cons – Bad communication, no one knows what is going on from the top to bottom. Numbers, numbers, numbers, numbers....the most important thing at UPS. UPS can do no wrong, customers are generally wrong, and employees don't care. That's the the UPS way. Training is laughable, the term that comes to mind is "thrown in the fire". If you are full time, they own you. Left on own terms.
Advice to Senior Management – Listen to your managers and employees, start from the ground up and not the other way around. Quit with the corporate mentality, get employees to actually care about what they are doing. Instead of promoting by seniority, promote by those who put actually effort into their work.
No, I would not recommend this company to a friend
2013-05-15 15:53 PDT
Current Employee – been working at UPS part-time
Pros – Yearly raise, friendly staff and weekends off
Cons – Not enough hours, takes a long time to see your hard work pay off
Yes, I would recommend this company to a friend
2013-05-12 23:37 PDT
2 people found this helpful
Former Employee – worked at UPS full-time for more than 7 years
Pros – My direct peers and customers were great to work with. Nice to have brand recognition so it was easy to get into businesses.
Cons – Management has unrealistic expectations since they have been out of the field so long. Always a constant fear looming over every aspect of your work as it was never good enough. Compensation was very low compared to the amount of hours worked and similar positions at other companies.
Advice to Senior Management – Share the wealth with your sales force and actually reward them.
No, I would not recommend this company to a friend
2013-05-08 11:36 PDT
Current Employee – been working at UPS part-time for more than 8 years
Pros – Great work experience because you'll face many different scenarios that you won't get from other company's. You'll definitely know what it's like to be "thrown in the fire." Employee discounts are pretty good.
Cons – Raises are a joke unless you're liked, or kill the numbers. Production goals used in the Quality Performance Review are too high in some areas so most p/t sups won't hit their target goals for an average. This is one of the ways that they keep raises down. Unfortunately all the centers have the same goals even though it's a lot easier to make your numbers in certain centers than others. And if you happen to beat your numbers for this year you have to beat those numbers next year and so on... Management move around a lot so there's always a new "flavor of the day" on what they want...no uniformity.
Advice to Senior Management – Quit running the company like it's going out of business! You have supervisors covering 2-3 positions and doing it in one shift. Either promote more sups, or pay them for the extra time they work instead of looking the other way.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-13 15:58 PDT
Former Employee – worked at UPS part-time for more than 7 years
Pros – At the base of the pyramid, UPS provides an opportunity for young adults to earn money while staying in shape. The company hires from within so many employees are able to make this a permanent career. UPS is able to provide great benefits and discounts for it's employees.
Cons – The company hires from within but often favors employees of a greater time spent with the company or those of racial and sexual diversity over an aptitude or qualification for the position/responsibilities. This creates a need for a large network of managers to supervise their managers, floating a lot of time and resources into employees who are not in sync with the fundamental work environment they control. Upper management makes adjustments in the work environment to promote production but often hinder it as they're assessments are based on numbers on paper, disconnected from the problems themselves.
Advice to Senior Management – Connect with employees logistical, not theoretical, needs.
Yes, I would recommend this company to a friend
2013-05-10 11:18 PDT
Current Employee – been working at UPS
Pros – They are a well in versed company with a lot of experience. Try hard and the work pays off.
Cons – As much as I liked working with them, They gave me sometimes a lot of unnessacary work.
2013-05-12 15:43 PDT
Current Employee – been working at UPS full-time for more than 8 years
Pros – Job Security is very good
Cons – Micro-Management, Hours are terrible, no flexibility
No, I would not recommend this company to a friend
2013-05-10 04:41 PDT
Current Employee – been working at UPS part-time for more than 3 years
Pros – benefits, good pay, overtime when needed
Cons – cant transfer, long hours, hard work
Advice to Senior Management – lighten the load on a driver. i see lots of over time to people who don't want it.
Yes, I would recommend this company to a friend
2013-05-07 19:02 PDT
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As a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business work better, from complex international distribution networks to local business deliveries… — Full Overview
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