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UPS
3.2 of 5 1,404 reviews
www.ups.com Atlanta, GA 5000+ Employees
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UPS Reviews

Updated May 23, 2013
All Employees Current Employees Only

3.2 1,404 reviews

                             

67% Approve of the CEO

UPS Chairman and CEO D. Scott Davis

D. Scott Davis

(686 ratings)

60% of employees recommend this company to a friend
1,403 employee reviews
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Anaheim, CA

Current Employee – been working at UPS full-time for more than 7 years

ProsGood work experience. If you want to learn about how poor business is managed, then here you go.

ConsUnderpaid by the amount of hours you work.
You only move up in the company based on who you know, not how well you are at your job
They stress on college education for promotion, but it could take up to 3 to 6 years to get promoted.

Advice to Senior ManagementCommunicate with your staff. Stop acting like everyone is beneath you. Your company cannot exist without the hourly workers.

No, I would not recommend this company to a friend

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DeKalb, IL

Current Employee – been working at UPS part-time for more than a year

ProsJob security, paid vacation, health insurance

Consinflexible hours. difficult to get a day off.

Advice to Senior ManagementLearn how to solve problems of lower positions before becoming management.

No, I would not recommend this company to a friend

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San Diego, CA

Former Employee – worked at UPS part-time for less than a year

ProsGood pay for part time, decent benefits, and fast paced work (if you like that type of atmosphere).

ConsBad communication, no one knows what is going on from the top to bottom. Numbers, numbers, numbers, numbers....the most important thing at UPS. UPS can do no wrong, customers are generally wrong, and employees don't care. That's the the UPS way. Training is laughable, the term that comes to mind is "thrown in the fire". If you are full time, they own you. Left on own terms.

Advice to Senior ManagementListen to your managers and employees, start from the ground up and not the other way around. Quit with the corporate mentality, get employees to actually care about what they are doing. Instead of promoting by seniority, promote by those who put actually effort into their work.

No, I would not recommend this company to a friend

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Current Employee – been working at UPS part-time

ProsYearly raise, friendly staff and weekends off

ConsNot enough hours, takes a long time to see your hard work pay off

Yes, I would recommend this company to a friend

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2 people found this helpful  

Former Employee – worked at UPS full-time for more than 7 years

ProsMy direct peers and customers were great to work with. Nice to have brand recognition so it was easy to get into businesses.

ConsManagement has unrealistic expectations since they have been out of the field so long. Always a constant fear looming over every aspect of your work as it was never good enough. Compensation was very low compared to the amount of hours worked and similar positions at other companies.

Advice to Senior ManagementShare the wealth with your sales force and actually reward them.

No, I would not recommend this company to a friend

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Chicago, IL

Current Employee – been working at UPS part-time for more than 8 years

ProsGreat work experience because you'll face many different scenarios that you won't get from other company's. You'll definitely know what it's like to be "thrown in the fire." Employee discounts are pretty good.

ConsRaises are a joke unless you're liked, or kill the numbers. Production goals used in the Quality Performance Review are too high in some areas so most p/t sups won't hit their target goals for an average. This is one of the ways that they keep raises down. Unfortunately all the centers have the same goals even though it's a lot easier to make your numbers in certain centers than others. And if you happen to beat your numbers for this year you have to beat those numbers next year and so on... Management move around a lot so there's always a new "flavor of the day" on what they want...no uniformity.

Advice to Senior ManagementQuit running the company like it's going out of business! You have supervisors covering 2-3 positions and doing it in one shift. Either promote more sups, or pay them for the extra time they work instead of looking the other way.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Redmond, WA

Former Employee – worked at UPS part-time for more than 7 years

ProsAt the base of the pyramid, UPS provides an opportunity for young adults to earn money while staying in shape. The company hires from within so many employees are able to make this a permanent career. UPS is able to provide great benefits and discounts for it's employees.

ConsThe company hires from within but often favors employees of a greater time spent with the company or those of racial and sexual diversity over an aptitude or qualification for the position/responsibilities. This creates a need for a large network of managers to supervise their managers, floating a lot of time and resources into employees who are not in sync with the fundamental work environment they control. Upper management makes adjustments in the work environment to promote production but often hinder it as they're assessments are based on numbers on paper, disconnected from the problems themselves.

Advice to Senior ManagementConnect with employees logistical, not theoretical, needs.

Yes, I would recommend this company to a friend

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Current Employee – been working at UPS

ProsThey are a well in versed company with a lot of experience. Try hard and the work pays off.

ConsAs much as I liked working with them, They gave me sometimes a lot of unnessacary work.

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Boston, MA

Current Employee – been working at UPS full-time for more than 8 years

ProsJob Security is very good

ConsMicro-Management, Hours are terrible, no flexibility

No, I would not recommend this company to a friend

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East Stroudsburg, PA

Current Employee – been working at UPS part-time for more than 3 years

Prosbenefits, good pay, overtime when needed

Conscant transfer, long hours, hard work

Advice to Senior Managementlighten the load on a driver. i see lots of over time to people who don't want it.

Yes, I would recommend this company to a friend

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