UPS Freight Reviews

Updated September 18, 2014
Updated September 18, 2014
130 Reviews
2.5
130 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UPS Freight President Jack A. Holmes
Jack A. Holmes
69 Ratings

Review Highlights

Pros
  • They have GREAT benefits even if your only part time (in 12 reviews)

  • Shares some of the good benefits with UPS Parcel (in 12 reviews)


Cons
  • Work-life balance can be difficult to achieve with the work load (in 8 reviews)

  • Upper management only care about the numbers, which there are hundreds of different measurements (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Brand to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AREA SALES MANAGER  in  Phoenix, AZ
    Former Employee - AREA SALES MANAGER in Phoenix, AZ

    I worked at UPS Freight full-time for more than 8 years

    Pros

    They pay a competitive wage, have excellent benefits and great brand recognition. Many of the relationships I had while working there will be life long relationships.

    Cons

    Very difficult work life balance, but if you get ahead of the work measure matrix's you have a chance to secure your balance.

    Advice to ManagementAdvice

    Top management, be open and more connected to the field. More than just meetings, and conference calls.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to gain experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor  in  South Holland, IL
    Current Employee - Operations Supervisor in South Holland, IL

    I have been working at UPS Freight full-time for more than a year

    Pros

    Great benefit packages and some bonuses

    Cons

    Little room for growth and change

    Advice to ManagementAdvice

    Work-Life balance is very though here.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great place to learn but not grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Freight Sales Account Executive
    Current Employee - Freight Sales Account Executive

    I have been working at UPS Freight full-time for more than 3 years

    Pros

    Great direct manager
    great peers
    stable

    Cons

    operational issues
    lack of growth optys

    Advice to ManagementAdvice

    Support the sales force and don't leave people out to dry

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    No real opportunity for growth....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS Freight part-time for more than 5 years

    Pros

    Laid back office atmosphere is ok...

    Cons

    there are far too many to list...

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    a good job if your living in your mom's basement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dock Worker  in  South Holland, IL
    Current Employee - Dock Worker in South Holland, IL

    I have been working at UPS Freight part-time for more than a year

    Pros

    If your unemployed it's a decent job. they hire almost anyone and don't fire you after one mistake

    Cons

    low pay for new dockworkers. Not easy to become full time. No vacation time for part time employees. alter your schedule with little notice

    Advice to ManagementAdvice

    make sure the the dockworkrs have enough materials to do their jobs.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Dock Worker (Student)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dock Worker  in  Pico Rivera, CA
    Current Employee - Dock Worker in Pico Rivera, CA

    I have been working at UPS Freight part-time for less than a year

    Pros

    The only pros that I can think off for this terminal is the union and co-workers. Starting pay is okay, and once your union you can get a raise.

    Cons

    There is a reason why UPS is not one of the top 50 best companies to work for. The whole company is pathetic and ridiculous. As a student, UPS Freight, is not the place to work. They offer no flexibility because of seniority. The supervisors and managers are terrible at communicating and managing the dock workers. There is no leadership, its almost as if they come to work just to be there. If your a student just keep looking because this place is horrendous.

    Advice to ManagementAdvice

    There has to be a good set of standards for the supervisors, managers, service managers, and even the terminal manager. There is so much micro management going on. Make sure you supervisors and managers are responsive and helpful.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    If you are willing to put in the time, you can have great opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS Freight full-time for more than 5 years

    Pros

    The people really do make the company. Everyone works together to get the job done.

    Cons

    Work-life balance can be difficult to achieve with the work load. Expectations are high, which is good, but can often add stress.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Internship under the communications department at the Richmond,Va headquarters of UPS Freight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications Supervisor  in  Richmond, VA
    Current Employee - Communications Supervisor in Richmond, VA

    I have been working at UPS Freight as an intern for less than a year

    Pros

    The benefit of working here is your ability to shine in what you do, and promote yourself according to performance. There are so many different specializations and diversity in the job descriptions per department that a communications manager could very well have been a customer service agent a few months before.

    Cons

    The cons are classic for every big company that has been around since before the civil rights acts were ratified, there is a common lack of women in meaningful leadership positions. However this is not seen as intentional but rather just consistent with the non-progressive trends of past corps.

    Advice to ManagementAdvice

    There should be an emphasis on what is expected of you and what is encouraged. There should also be a common understanding of what you can and cannot do during your prescribed work time.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Nothing But a Joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dock Worker
    Current Employee - Dock Worker

    I have been working at UPS Freight part-time for more than 5 years

    Pros

    Fun work that keeps you busy and time goes by fast. Good benefits. A lot of freedom.

    Cons

    Everything is a Con. Nothing but gossip and complaining at this place. Same faces everyday crying and complaining about every little thing whenever they are making good money to do work that is not very hard and are given a lot of freedom. Management kisses the Union's behind and lets the Union push them around, very disappointing. Leadership has faded away, and now its as if management is working for the drivers and not their bosses. Management only cares about production numbers. Does not care about doing whats right for business or for employees. You can only make decent money here if you are a driver and want to work your life away as a slave or as a Terminal Manager and have a constant headache and constantly be afraid of being fired. Terminal Manager wastes all day on conference calls locked in office getting chewed for what happened the day before This company needs to focus on the future and new ideas for change for improvement instead of questioning what happened and why it happened the day before.

     Management is less paid than union employees and is under paid to say the least. Raises for management is based solely on performance/production numbers. Very hard to move up in this company. Implementing the wrong and unorganized business model that is a failure. Not enough management personal to watch the employees running a muck on the loading dock thinking they can do whatever they want. Facilities are filthy, old, and rundown. Management is always glued to the computer screen or phone and does not have enough time to do the real work they are supposed to do. Drivers do nothing but cry and moan and try to prove to management that they are right and management is wrong. Drivers want to be their own boss and make there own decisions, or tell management the decisions they should make that are best for them not the company. Nothing but a fight everyday within a company that is supposed to be United as one and where Team Work is supposed to achieve great things to overcome obstacles and out do competitors. Stay away from this company.

    Advice to ManagementAdvice

    Start taking charge. Start taking action. Stand up for whats right. Question employees, get to the bottom of things. Stop being a joke.

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    Sell your soul and you get plenty of green paper

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver
    Current Employee - Driver

    I have been working at UPS Freight full-time for more than 5 years

    Pros

    Money, Benefits, UPS on your Resume

    Cons

    Disorganized, inconsistent, Old technology, I will stop here I could write an essay.

    Advice to ManagementAdvice

    Take a deep breath operation and shift sups you are set up to fail.

    Recommends
    Negative Outlook
    No opinion of CEO

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