UPS Freight Reviews

Updated March 28, 2015
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2.7
161 Reviews
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Recommend to a friend
Approve of CEO
UPS Freight President Jack A. Holmes
Jack A. Holmes
78 Ratings

Pros
  • They have GREAT benefits even if your only part time (in 14 reviews)

  • Shares some of the good benefits with UPS Parcel (in 13 reviews)

Cons
  • Work-life balance can be difficult to achieve with the work load (in 8 reviews)

  • If seeking full-time work, it will take a while here as start off is always as a part-time employee (in 11 reviews)

More Pros and Cons

Employee Reviews

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  1. Fast pace environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Administrator in Eugene, OR
    Current Employee - Office Administrator in Eugene, OR

    I have been working at UPS Freight

    Pros

    Upbeat, good benefits, paid vacation

    Cons

    Too many hours, not enough recognition, pissed off customers

    Advice to ManagementAdvice

    Recognize the good help you have before you lose them.

    Doesn't Recommend
    Positive Outlook
  2. Cold,wore out loved the paychecks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Preloader/Package Handler in Scott City, MO
    Former Employee - Preloader/Package Handler in Scott City, MO

    I worked at UPS Freight part-time (less than a year)

    Pros

    Pays good,always busy meet cool people

    Cons

    Gets cold in the colder months

    Recommends
    Positive Outlook
  3. Working with people and meeting drivers and hearing their experiences on their road trips

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS Freight

    Pros

    I love the benefits and the pay.

    Cons

    Being part of the Union Teamsters

    Advice to ManagementAdvice

    Need more structure.
    Organization

    Recommends
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. very demanding but rewarding company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS Freight

    Pros

    -pay
    -benefits
    - weekends off
    - salary
    - vacation time

    Cons

    -hours
    -support from upper management
    - staffing
    -union

    Advice to ManagementAdvice

    take better care of your full time management. get more staffing to help them out.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. City Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - City Driver in Montgomery, NY
    Former Employee - City Driver in Montgomery, NY

    I worked at UPS Freight full-time (more than 5 years)

    Pros

    Salary, Not a boring lob.

    Cons

    Log work hours, Time pressure

    Recommends
    Positive Outlook
    No opinion of CEO
  7. Where to begin ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Clerk, General Office in Richmond, VA
    Current Employee - Administrative Clerk, General Office in Richmond, VA

    I have been working at UPS Freight full-time (more than 10 years)

    Pros

    My immediate supervisor and VP are good as are most of my coworkers

    Cons

    When this company was Overnite we worked hard but we had fun. Management looked out for us and we were not worked to death. But FedEx got a freight division and UPS, which is terrified that FedEx might get a leg up on it, had to have one too, and so it bought Overnite. Although the name and logo are UPS, the main division known around here as Small Pack (a/k/a the little brown trucks) made it very clear that we were not equal to it. It had and continues to have no clue that LTL operates entirely differently than delivering packages and therefore expects very unrealistic production goals to be met. Maybe Small Pack gets all the nifty technology UPS brags about in its commercials because we sure don't. Our main computer operating system? Is TWENTY-FIVE YEARS OLD. Seriously. All upper management cares about is generating that revenue. It gives very small or nonexistent raises, then runs a two-month-long campaign for United Way and does everything but kneecap people in the parking lot to give even more. When people retire--and my department is full of old-timers--they aren't replaced. We are at the mercy of national account managers who have been terrorized by upper management and therefore demand ridiculous things and throw tantrums when they're told it can't be done or would take more work than it's worth. Our benefits are nothing compared to Small Pack. We ostensibly have a dress code but UPS hires contractors who walk around with hideous tattoos and wear pretty much whatever they want--seriously, the other day I saw a girl walking around in pajama bottoms. The building is horribly maintained with elevators that are going to kill somebody someday, not kidding. Then again when Overnite's 102-year-old founder dies (the family still owns the building) everything will probably go down to Atlanta anyway, so be prepared to move.

    Advice to ManagementAdvice

    Again, LTL is nothing like Small Pack. Maybe if UPS had done its research before doing the Panic Buy it would have realized that and adjusted accordingly. Stop with the meetings where memos are read to us, and PLEASE stop with the United Way extortion and concentrate on treating the people who actually work for this company a lot better.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. A frieght company managed like small package.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - P&D City Driver
    Current Employee - P&D City Driver

    I have been working at UPS Freight

    Pros

    The pay, highest in LTL. The benefits are really good, could be better though. And the union, they do have your back.

    Cons

    Lower management, middle management and upper management. Management has know clue what they are doing. A pre schooler can do a better job. We also drive the worst equipment on the road.

    Advice to ManagementAdvice

    Can't keep new hires cause they treat them like second class citizens. They are constantly threatened with termination for the littlest thing. And it seems management is actively trying to fire new hires.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Haul Driver in Kansas City, KS
    Former Employee - Line Haul Driver in Kansas City, KS

    I worked at UPS Freight

    Pros

    Good pay, people where friendly, was able to have plenty of home time, equipment wasn't bad, and it was an fairly easy job for the pay, if the work was available

    Cons

    Not consistent, slow periods, you'll will be at the bottom of the union board starving, especially during the slow season

    Advice to ManagementAdvice

    this company needs to do better on providing new hired drivers consistent lanes to run

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Demanding and stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Bloomington, CA
    Current Employee - Operations Manager in Bloomington, CA

    I have been working at UPS Freight

    Pros

    Employees are good and keep up a good morale

    Cons

    Stressful, demanding, underpaid. They don't consider your personal life a value

    Advice to ManagementAdvice

    Learn all aspects of operations before becoming management or you'll be eaten alive

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. Great professional environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS Freight full-time (more than a year)

    Pros

    Always have loads of work. Never be ideal. Small team environment. You learn a lot. Decent benefits.

    Cons

    No training. 10 days of vacation as apposed to other private companies. Less chance of promotion. Wait may be 10-15 years to get a promotion.

    Advice to ManagementAdvice

    Give same benefits as the employees who work in Head quarters.

    Recommends
    Neutral Outlook
    No opinion of CEO

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