UPS Freight

  ltl.upsfreight.com
  ltl.upsfreight.com

UPS Freight Reviews

Updated November 4, 2014
Updated November 4, 2014
137 Reviews
2.6
137 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UPS Freight President Jack A. Holmes
Jack A. Holmes
71 Ratings

Review Highlights

Pros
  • They have GREAT benefits even if your only part time (in 14 reviews)

  • Shares some of the good benefits with UPS Parcel (in 13 reviews)


Cons
  • Work-life balance can be difficult to achieve with the work load (in 8 reviews)

  • If seeking full-time work, it will take a while here as start off is always as a part-time employee (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    If an individual is looking for a very demanding job and enjoys a challenge this company provides that opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Local P & D Driver in Kansas City, KS
    Current Employee - Local P & D Driver in Kansas City, KS

    I have been working at UPS Freight full-time (more than 8 years)

    Pros

    Full-time company drivers are highly compensated for their contributions. The company also provides a pension along with the opportunity for employees to purchase stocks and invest in a retirement program. Paid vacation is provided for full-timers and the number of weeks allotted are determined by one's years of service.

    Cons

    Too much micro-management. The focus has shifted away from servicing the customers needs to meeting production numbers. Little to no input in solicited from those on the front-lines, which demoralizes the workforce. The company relies too much on computer models, and thus neglects the individuals who make it possible to function as an organization.

    Advice to ManagementAdvice

    Trust yourselves. If you have hired the right people and trained them properly they will not disappoint you. There is a tendency to treat the employees as if they are children, which is a reflection of the choices made during the hiring process. Too much time is spent on corrective action and too little on training. The more information the employees have the better understanding they will have of how the processes work together. Work on improving communication between the employees and management. Foster a team environment instead of the current "us verses them" mentality.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Very serious

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Old Forge, PA
    Former Employee - Administrative Assistant in Old Forge, PA

    I worked at UPS Freight part-time (more than an year)

    Pros

    Money, consistent raises for non-salary, fast-paced, interesting, challenging

    Cons

    Unprofessional, dirty, hectic, no pto, not offered full-time shift

    Advice to ManagementAdvice

    Remodel the terminal

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor
    Current Employee - Operations Supervisor

    I have been working at UPS Freight full-time (more than an year)

    Pros

    Decent salary and Great benefits... But based on 40 hours a week when in reality you work close to 60

    Cons

    Terrible schedule, up to 12+ hour shifts, no lunch break, no breaks period, additional weekend hours...your just a number here....modern day corporate slavery at its finest

    Advice to ManagementAdvice

    Do t be afraid to spend a little money, hire more management personnel, would help disperse responsibilities and lighten the workload, improving the work/life balance, which would improve the morale and commitment of your management team, which would improve your ever so coveted "numbers"

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Good Brand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Denver, CO
    Current Employee - Account Manager in Denver, CO

    I have been working at UPS Freight full-time (more than 3 years)

    Pros

    Very well branded in the LTL industry. The name recognition can get you in the door on cold calls and the rest is up to you.

    Cons

    Some service issues when I was there and a lack of community with the drivers / dock workers and Sales team to the Management. Work life balance is a challenge for anyone working in this industry, but at UPS Freight it tends to be more difficult.

    Advice to ManagementAdvice

    Make sure you inspire community within your work force and you usually will establish some loyalty and champions of good service

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    descent but very hard work for the pay...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pre Load in Newport News, VA
    Current Employee - Pre Load in Newport News, VA

    I have been working at UPS Freight part-time (more than 3 years)

    Pros

    benefits are great and quite a few people can be a joy to work with

    Cons

    hours, pay and work load...

    Advice to ManagementAdvice

    listen to the employees that do the job day in and day out that want to help make this company successful...

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good and bad.its a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Truck Driver
    Current Employee - Truck Driver

    I have been working at UPS Freight full-time

    Pros

    Good pay, union protection, pension, vacation, sick pay, holiday pay, health benefits not 100% paid like package decision but are ok

    Cons

    tension between Union and company, somewhat poor attitudes of management, lack of trust of employees, tight with money on everything, want perfection out of employees in paperwork and driving.

    Advice to ManagementAdvice

    work with us not against us, we're not the enemy, get rid of contractors and find better ways to employ ups freight people rather than giving freight away to competitors hauling for cheap rates.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Well paid. But always harassed by management. With threats of firing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Road Driver in Kansas City, KS
    Current Employee - Road Driver in Kansas City, KS

    I have been working at UPS Freight full-time (more than 10 years)

    Pros

    Highest paid in the LTL industry. Good retirement plan. And excellent health benefits for a very low price. Vacation time increases with your seniority.

    Cons

    Very high expectations. Often is given threats is an expectation isn't met to the letter. If fired you are off work for several weeks while the union gets your job back. No back pay is given for the time off.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Very unfair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Richmond, VA
    Former Employee - Customer Service Representative in Richmond, VA

    I worked at UPS Freight as a contractor (less than an year)

    Pros

    multi tasking was a builder

    Cons

    people were very unprofessional always

    Advice to ManagementAdvice

    stop promoting from within

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Great place to gain experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor in South Holland, IL
    Current Employee - Operations Supervisor in South Holland, IL

    I have been working at UPS Freight full-time (more than an year)

    Pros

    Great benefit packages and some bonuses

    Cons

    Little room for growth and change

    Advice to ManagementAdvice

    Work-Life balance is very though here.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great place to learn but not grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Freight Sales Account Executive
    Current Employee - Freight Sales Account Executive

    I have been working at UPS Freight full-time (more than 3 years)

    Pros

    Great direct manager
    great peers
    stable

    Cons

    operational issues
    lack of growth optys

    Advice to ManagementAdvice

    Support the sales force and don't leave people out to dry

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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