UPS

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UPS Reviews in Keene, NH

2,805 Reviews
3.4
2,805 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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David Abney
114 Ratings

Review Highlights

Pros
  • Part-time supervisor position is helpful due to possible tuition reimbursement (in 248 reviews)

  • Very structured organization with great benefits and hard working employees (in 246 reviews)


Cons
  • Work life balance is the biggest challenge, specifically for Management employees (in 94 reviews)

  • part-time but sometimes you only work for an 1 hour which total waist of time (in 169 reviews)

More Highlights

2 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Excellent company to work for. Good to seasonal employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Package Handler in Keene, NH
    Former Employee - Seasonal Package Handler in Keene, NH

    I worked at UPS part-time (less than an year)

    Pros

    Lots of hands-on learning. Great teammates. Get lots of exercise from getting in and out of package truck on delivery route. Learned to be very speedy and courteous at the same time during customer interactions.

    Cons

    Riding in a package truck is cold, and if you are on rural roads with winter frost heaves, watch out, it's bumpy! All told, however, an excellent experience.

    Recommends
    No opinion of CEO
  2.  

    UPS delivers when it comes to pay and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Regular Package Driver in Keene, NH
    Current Employee - Regular Package Driver in Keene, NH

    I have been working at UPS

    Pros

    Pay, stability, excellent benefits, company loyalty, ups brand recognition, ground-up business growth. Internal recruitment rather than seeking outside talent is crutial to employee loyalty. UPS is great at maintaining profits in various macroeconomic situations, producing great employment stability. Plentiful vacation time is essential for employee moral and productivity. Profits are more equitably shared between employees and stockholders. Benefits provide excellent source of tax free compensation.

    Cons

    Focus on the numbers game rather than personal accomplishment. An employee is more than a set of performance numbers. Top down management needs to be reduced. Customer service from the 800 phone centers is dreadful. Relations between management and hourly employees needs improvement.

    Advice to ManagementAdvice

    Allow hourly employees more flexibility in servicing the customer, decentralize customer service to individual centers. Be more supportive of attaining higher education. Continue to work more effectively with the Teamsters union.

    Recommends
    Approves of CEO

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