UPS Logistics Technologies
3.5 of 5 11 reviews
www.roadnet.com Baltimore, MD 150 to 499 Employees

UPS Logistics Technologies Reviews

Updated Jul 8, 2014

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3.5 11 reviews

                             

50% Approve of the CEO

UPS Logistics Technologies CEO Len Kennedy

Len Kennedy

(6 ratings)

75% of employees recommend this company to a friend
11 Employee Reviews
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    Wonderful people and leadership that genuinely cares about their employees

    Anonymous Employee (Former Employee)

    ProsGreat product, great customers and positive environment to learn and grow professionally

    ConsSince escaping the umbrella of UPS Corporate there has been a drive to maximize profitability. Which has led to an unfortunate decline in the quality of customer service. There is currently building tension between customers and the company due to an increase in costs and decrease in support functions and availability.

    Advancement within this company is next to impossible, but it's a comfortable place to call home.

    Advice to Senior ManagementFind ways to promote from within and enhance your internal training regimens.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Going downhill since UPS bailed out.

    Software Developer (Current Employee)
    Towson, MD

    ProsDecent benefits (for now), overall good people to work with.
    Small Company everyone on a first name basis
    Good location

    ConsLack of leadership
    No advancement opportunities
    Uncertain future

    Advice to Senior ManagementWe need a vision for the future and the leadership to back that up and move us forward.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Exceptionally good organization going through second ownership change in 3 years

    Sales (Current Employee)
    Towson, MD

    ProsGreat technology and strong customer base

    ConsPrivate Equity ownership and the short term outlook on the business that comes along.

    Advice to Senior ManagementEmpower your employees and take care of the customers

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    I've worked for 5 years with UPSLT / Roadnet Technologies

    Anonymous Employee (Current Employee)
    Towson, MD

    ProsExcellent transportation software product suite; very talented line engineering & customer service teams

    Cons1) Stubborn unwillingness to listen to customer needs for software improvements 2) Afraid to extend products/features out of their old customer base 3) Went private 3 years ago with promise they would make acquisitions to broaden product offering (yep - still waiting for that first one) 4) Spent several years and millions of bucks on a "new platform" that has now been relegated to the scrap heap; ignored pleas from multiple departments that it was a mistake from the beginning

    Advice to Senior Management1) Develop better features and release them more quickly - customers don't want to wait 2 years for a new version that has a few insignificant features while paying annual maintenance fees
    2) Break down the superiority complex of senior engineering leadership; the arrogance of a top few sucks the oxygen out of the place
    3) Treat your best company advocates better (i.e. customer service, product management); senior management did a few key people dirty and everyone in the company knew it

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Pigeon holing, lack of opportunity to advance

    Software Engineer (Current Employee)
    Towson, MD

    ProsTop company in its industry, decent amount of job security, average benefits package, $0.25 sodas. Most managers are personable, some are even friendly.

    ConsWent from being run by UPS, a company that doesn't know how to run a software company but really knows how to treat employees very well, to a venture capital firm, Thoma Bravo, who knows exactly how to run a software company, and treats employees like widgets. Went from being a software driven company to a sales driven company. Next to non-existent opportunity to advance within very hierarchically flat company. Fresh blood gets briefly celebrated before falling into obscurity for several years in same exact position that he or she started in.

    Advice to Senior ManagementIf sales are going to climb higher and higher every year, and we boast about it the company and the world, salary must rise accordingly, not 2% slap-in-the-face raises.

    No, I would not recommend this company to a friend

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    Stuff and Stuff

    Anonymous Employee (Former Employee)
    Santa Maria, CA

    ProsConstant check , Lots of cool people

    Conscustomers you had to deal with all the time, bad attitude

    Advice to Senior ManagementStuff and stuff and stuff also stuff

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    UPS Logistics Technologies is now Roadnet Technologies

    Anonymous Employee (Current Employee)
    Towson, MD

    ProsSame Management Team with some good additions

    ConsNo longer able to leverage contacts in UPS

    Advice to Senior ManagementAcquire companies in Field Service space

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Work here for Job Security, but be prepared for a long frustrating ride!

    Systems Consultant (Former Employee)
    Baltimore, MD

    ProsUPSLT is part of UPS, so you have a feeling of job security.

    ConsThe company is very sales driven meaning an "elephant sale" could hijack a whole software release. Company seems not willing to make the software product better for current customers but focuses on building a product that has lots of bells and whistles. Really focused on expanding internationally to the extent that odd enhancements are added to the product. HR is totally incompetent and useless. HR person also lacks integrity on more than one occasion I have heard her share sensitive information to co-workers.

    Advice to Senior ManagementRather than focusing on sales you should be looking to design a product that works more effectively for your "bread and butter" customers. Expanding services and training for your current customers would be a different way of gaining revenue rather than adding odd enhancements that could effect stability.

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    Well run company

    Anonymous Employee (Current Employee)

    ProsCompany is an industry leader and has great fortune 500 customers.

    ConsIndustry and market segment are hard to sell to

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    challenging, rewarding and very educational.

    Anonymous Employee (Former Employee)

    ProsContinuing education and room to grow.

    ConsHow issues or problems are handle.

    Advice to Senior ManagementListen to your employees and follow up on whats' being said and don't turn a blind eye.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at UPS Logistics Technologies reviews and ratings — including employee satisfaction and approval rating for UPS Logistics Technologies CEO Len Kennedy. All 11 reviews posted anonymously by UPS Logistics Technologies employees.