UPS Logistics Technologies

www.roadnet.com
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UPS Logistics Technologies Reviews

Updated May 28, 2015
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3.4
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Approve of CEO
UPS Logistics Technologies CEO Len Kennedy
Len Kennedy
8 Ratings

15 Employee Reviews

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  1. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS Logistics Technologies full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Relaxed work environment, where everyone knows how to work hard and play hard.

    Cons

    No cons here, I love Roadnet.

    Advice to Management

    Plan more company social events, but include the entire company.. Not just management.


  2. Strange environment. Bizarre mixture of old and new.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Towson, MD
    Former Employee - Software Engineer in Towson, MD

    I worked at UPS Logistics Technologies full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Solid company
    - Good people
    - Good benefits

    Cons

    - Bizarre mixture of old and new. Agile software development supposedly, but every little change requires a meeting between 3 different departments so a 10 minute change requires days of waiting.
    - Anti-social structure. Development team is an odd mixture of personalities, ages and ideologies. Going out to lunch with these people was painful.


  3. Roadnet

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS Logistics Technologies part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible hours, modern facility, great location.

    Cons

    Not much to say here, I enjoyed my time with the company.


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  5. Disappointing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS Logistics Technologies full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people you work with and the location

    Cons

    Everything else. Promotions are based on favoritism. Company gets sold every two years.


  6. Helpful (1)

    Going downhill since UPS bailed out.

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Towson, MD
    Current Employee - Software Developer in Towson, MD

    I have been working at UPS Logistics Technologies full-time (More than 3 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent benefits (for now), overall good people to work with.
    Small Company everyone on a first name basis
    Good location

    Cons

    Lack of leadership
    No advancement opportunities
    Uncertain future

    Advice to Management

    We need a vision for the future and the leadership to back that up and move us forward.


  7. Exceptionally good organization going through second ownership change in 3 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Towson, MD
    Current Employee - Sales in Towson, MD

    I have been working at UPS Logistics Technologies full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great technology and strong customer base

    Cons

    Private Equity ownership and the short term outlook on the business that comes along.

    Advice to Management

    Empower your employees and take care of the customers


  8. Wonderful people and leadership that genuinely cares about their employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS Logistics Technologies full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great product, great customers and positive environment to learn and grow professionally

    Cons

    Since escaping the umbrella of UPS Corporate there has been a drive to maximize profitability. Which has led to an unfortunate decline in the quality of customer service. There is currently building tension between customers and the company due to an increase in costs and decrease in support functions and availability.

    Advancement within this company is next to impossible, but it's a comfortable place to call home.

    Advice to Management

    Find ways to promote from within and enhance your internal training regimens.


  9. Helpful (2)

    I've worked for 5 years with UPSLT / Roadnet Technologies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Towson, MD
    Current Employee - Anonymous Employee in Towson, MD

    I have been working at UPS Logistics Technologies full-time

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Excellent transportation software product suite; very talented line engineering & customer service teams

    Cons

    1) Stubborn unwillingness to listen to customer needs for software improvements 2) Afraid to extend products/features out of their old customer base 3) Went private 3 years ago with promise they would make acquisitions to broaden product offering (yep - still waiting for that first one) 4) Spent several years and millions of bucks on a "new platform" that has now been relegated to the scrap heap; ignored pleas from multiple departments that it was a mistake from the beginning

    Advice to Management

    1) Develop better features and release them more quickly - customers don't want to wait 2 years for a new version that has a few insignificant features while paying annual maintenance fees
    2) Break down the superiority complex of senior engineering leadership; the arrogance of a top few sucks the oxygen out of the place
    3) Treat your best company advocates better (i.e. customer service, product management); senior management did a few key people dirty and everyone in the company knew it


  10. Helpful (2)

    Pigeon holing, lack of opportunity to advance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Towson, MD
    Current Employee - Software Engineer in Towson, MD

    I have been working at UPS Logistics Technologies full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Top company in its industry, decent amount of job security, average benefits package, $0.25 sodas. Most managers are personable, some are even friendly.

    Cons

    Went from being run by UPS, a company that doesn't know how to run a software company but really knows how to treat employees very well, to a venture capital firm, Thoma Bravo, who knows exactly how to run a software company, and treats employees like widgets. Went from being a software driven company to a sales driven company. Next to non-existent opportunity to advance within very hierarchically flat company. Fresh blood gets briefly celebrated before falling into obscurity for several years in same exact position that he or she started in.

    Advice to Management

    If sales are going to climb higher and higher every year, and we boast about it the company and the world, salary must rise accordingly, not 2% slap-in-the-face raises.


  11. Stuff and Stuff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Maria, CA
    Former Employee - Anonymous Employee in Santa Maria, CA

    I worked at UPS Logistics Technologies full-time (More than 3 years)

    Pros

    Constant check , Lots of cool people

    Cons

    customers you had to deal with all the time, bad attitude

    Advice to Management

    Stuff and stuff and stuff also stuff



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