UPS Logistics Technologies

  www.roadnet.com
  www.roadnet.com

UPS Logistics Technologies Reviews

Updated October 28, 2014
Updated October 28, 2014
13 Reviews
3.4
13 Reviews
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UPS Logistics Technologies CEO Len Kennedy
Len Kennedy
7 Ratings

Employee Reviews

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  1.  

    Roadnet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS Logistics Technologies part-time

    Pros

    Flexible hours, modern facility, great location.

    Cons

    Not much to say here, I enjoyed my time with the company.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS Logistics Technologies full-time (more than 5 years)

    Pros

    The people you work with and the location

    Cons

    Everything else. Promotions are based on favoritism. Company gets sold every two years.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Going downhill since UPS bailed out.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Towson, MD
    Current Employee - Software Developer in Towson, MD

    I have been working at UPS Logistics Technologies full-time (more than 3 years)

    Pros

    Decent benefits (for now), overall good people to work with.
    Small Company everyone on a first name basis
    Good location

    Cons

    Lack of leadership
    No advancement opportunities
    Uncertain future

    Advice to ManagementAdvice

    We need a vision for the future and the leadership to back that up and move us forward.

    Recommends
    Negative Outlook
    Disapproves of CEO
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  5.  

    Exceptionally good organization going through second ownership change in 3 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Towson, MD
    Current Employee - Sales in Towson, MD

    I have been working at UPS Logistics Technologies full-time (more than 10 years)

    Pros

    Great technology and strong customer base

    Cons

    Private Equity ownership and the short term outlook on the business that comes along.

    Advice to ManagementAdvice

    Empower your employees and take care of the customers

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Wonderful people and leadership that genuinely cares about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS Logistics Technologies full-time (more than 3 years)

    Pros

    Great product, great customers and positive environment to learn and grow professionally

    Cons

    Since escaping the umbrella of UPS Corporate there has been a drive to maximize profitability. Which has led to an unfortunate decline in the quality of customer service. There is currently building tension between customers and the company due to an increase in costs and decrease in support functions and availability.

    Advancement within this company is next to impossible, but it's a comfortable place to call home.

    Advice to ManagementAdvice

    Find ways to promote from within and enhance your internal training regimens.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    I've worked for 5 years with UPSLT / Roadnet Technologies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Towson, MD
    Current Employee - Anonymous Employee in Towson, MD

    I have been working at UPS Logistics Technologies full-time

    Pros

    Excellent transportation software product suite; very talented line engineering & customer service teams

    Cons

    1) Stubborn unwillingness to listen to customer needs for software improvements 2) Afraid to extend products/features out of their old customer base 3) Went private 3 years ago with promise they would make acquisitions to broaden product offering (yep - still waiting for that first one) 4) Spent several years and millions of bucks on a "new platform" that has now been relegated to the scrap heap; ignored pleas from multiple departments that it was a mistake from the beginning

    Advice to ManagementAdvice

    1) Develop better features and release them more quickly - customers don't want to wait 2 years for a new version that has a few insignificant features while paying annual maintenance fees
    2) Break down the superiority complex of senior engineering leadership; the arrogance of a top few sucks the oxygen out of the place
    3) Treat your best company advocates better (i.e. customer service, product management); senior management did a few key people dirty and everyone in the company knew it

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Pigeon holing, lack of opportunity to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Towson, MD
    Current Employee - Software Engineer in Towson, MD

    I have been working at UPS Logistics Technologies full-time (more than 8 years)

    Pros

    Top company in its industry, decent amount of job security, average benefits package, $0.25 sodas. Most managers are personable, some are even friendly.

    Cons

    Went from being run by UPS, a company that doesn't know how to run a software company but really knows how to treat employees very well, to a venture capital firm, Thoma Bravo, who knows exactly how to run a software company, and treats employees like widgets. Went from being a software driven company to a sales driven company. Next to non-existent opportunity to advance within very hierarchically flat company. Fresh blood gets briefly celebrated before falling into obscurity for several years in same exact position that he or she started in.

    Advice to ManagementAdvice

    If sales are going to climb higher and higher every year, and we boast about it the company and the world, salary must rise accordingly, not 2% slap-in-the-face raises.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Stuff and Stuff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Santa Maria, CA
    Former Employee - Anonymous Employee in Santa Maria, CA

    I worked at UPS Logistics Technologies full-time (more than 3 years)

    Pros

    Constant check , Lots of cool people

    Cons

    customers you had to deal with all the time, bad attitude

    Advice to ManagementAdvice

    Stuff and stuff and stuff also stuff

  10.  

    UPS Logistics Technologies is now Roadnet Technologies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Towson, MD
    Current Employee - Anonymous Employee in Towson, MD

    I have been working at UPS Logistics Technologies full-time (more than 10 years)

    Pros

    Same Management Team with some good additions

    Cons

    No longer able to leverage contacts in UPS

    Advice to ManagementAdvice

    Acquire companies in Field Service space

    Recommends
    Positive Outlook
  11. 1 person found this helpful  

    Work here for Job Security, but be prepared for a long frustrating ride!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Systems Consultant in Baltimore, MD
    Former Employee - Systems Consultant in Baltimore, MD

    I worked at UPS Logistics Technologies

    Pros

    UPSLT is part of UPS, so you have a feeling of job security.

    Cons

    The company is very sales driven meaning an "elephant sale" could hijack a whole software release. Company seems not willing to make the software product better for current customers but focuses on building a product that has lots of bells and whistles. Really focused on expanding internationally to the extent that odd enhancements are added to the product. HR is totally incompetent and useless. HR person also lacks integrity on more than one occasion I have heard her share sensitive information to co-workers.

    Advice to ManagementAdvice

    Rather than focusing on sales you should be looking to design a product that works more effectively for your "bread and butter" customers. Expanding services and training for your current customers would be a different way of gaining revenue rather than adding odd enhancements that could effect stability.

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