UPS Reviews

Updated July 27, 2015
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3.5
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Approve of CEO
UPS Chief Executive Officer David Abney
David Abney
463 Ratings

Pros
  • part time shift with good benefits (in 248 reviews)

  • Great benefits from the employer (in 246 reviews)

Cons
  • NO work/life balance if you are in a position of or near operations (in 94 reviews)

  • In many locations it can take 13 years to get a full-time job at UPS because they have thousands of part-time employees working full-time hours at (in 169 reviews)

More Pros and Cons

3,853 Employee Reviews

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  1. Helpful (87)

    Package driver for 27 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Auburn, ME
    Current Employee - Delivery Driver in Auburn, ME

    I have been working at UPS (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

    Cons

    The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

    Advice to Management

    Ditch Orion ...95 % if your drivers are loyal and are out there to save time and miles !!! Orion puts ridiculous restrictions on them!!! especially in remote areas...and to upper management I would recommend you compensate your mid to lower management with the same excellent pay and benefits you give us drivers..when they see us drivers with better benefits it makes bitter management..everyone should be able to say they are proud and well compensated to work for UPS...it's what has kept UPS a cut above the competition quality employees for quality pay...


  2. Full-Time supervisor

    Current Employee - Preload Supervisor in Secaucus, NJ
    Current Employee - Preload Supervisor in Secaucus, NJ

    I have been working at UPS full-time (More than 3 years)

    Pros

    Very safety conscious culture. Our first priority is to work safely. Training our new people in our safe work methods is the first thing that they learn.

    Cons

    Only manage by exception. There are so many good things that happen on a daily basis that are just not recognized when one things does not go exactly as planned.

    Advice to Management

    as management, we need to do a better job of see the 99 things that go right. not only seeing the 1 thing that goes wrong, or at least not as right as planned.


  3. Helpful (1)

    Operations Clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Clerk in Houston, TX
    Current Employee - Operations Clerk in Houston, TX

    I have been working at UPS part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Ability to join a union upon completing probationary period, benefits, ability to get overtime

    Cons

    work-life balance is horrible

    Advice to Management

    listen to the advice given from employees that actually work in the the positions currently about what works and what doesn't before spending millions on a program that doesn't work.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Go Brown

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stable, consistent and management works with theeir employees to get the work load done. Pay is good too.

    Cons

    It will be the hardest you have ever probably worked. We are the true industrial athletes.

    Advice to Management

    Keep up the good work


  6. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Package Handler/Picker in Seattle, WA
    Former Employee - Package Handler/Picker in Seattle, WA

    I worked at UPS (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits, tuition reimbursement, good workout, great coworkers. Perfect job for students or those that are looking to move up to driver.

    Cons

    The only down side to me was the union. Part timers make up the largest base, but aren't active so the union sells them out for more full timer benefits.


  7. Helpful (1)

    Great but there is always room for improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    High visibility Friendly employees Everyone has advice You are not doing menial tasks

    Cons

    Older culture Strict environment Creepily quiet Creativity is stifled


  8. Helpful (1)

    package handler

    • Career Opportunities
    • Comp & Benefits
    Former Employee - Package Handler in Baldwin, NY
    Former Employee - Package Handler in Baldwin, NY

    I worked at UPS part-time (More than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The benefits and the opportunity to advance is faster than expected. And bring in the union to protect your job was good.

    Cons

    Not enough hours to go around. Some of the supervisors I didn't care for. Have to stay on top of them to make sure you get paid right.

    Advice to Management

    Treat your employees better and they will do the best to make sure you and everyone is doing their job right


  9. Car washer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Laid back, Health benefits, Union

    Cons

    Not much room for advancement, hours suck, pays sucks for the first couple years, no acknowledgement for hard and good work.


  10. United Parcel Service review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UPS Driver in Flagstaff, AZ
    Current Employee - UPS Driver in Flagstaff, AZ

    I have been working at UPS

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great pay and Benefits. They have a fantastic pension if you can stay for 25+ years. The union helps to keep a safe and secure work environment.

    Cons

    Starting part-time can be difficult and it may take years for a full time position to open up. Everything is based on seniority. It can require long hours, especially during holidays.


  11. Truck hand

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PA - Pennsylvania in Wyoming, PA
    Former Employee - PA - Pennsylvania in Wyoming, PA

    I worked at UPS full-time (More than 10 years)

    Pros

    Exceptional employment opportunities which leave room for advancement.

    Cons

    There are cons to the position.



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