UPS Reviews

Updated March 30, 2015
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3.5
3,279 Reviews
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UPS Chief Executive Officer David Abney
David Abney
286 Ratings

Pros
  • Part-time supervisor position is helpful due to possible tuition reimbursement (in 248 reviews)

  • Very structured organization with great benefits and hard working employees (in 246 reviews)

Cons
  • Work life balance is the biggest challenge, specifically for Management employees (in 94 reviews)

  • part-time but sometimes you only work for an 1 hour which total waist of time (in 169 reviews)

More Pros and Cons

Employee Reviews

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  1. 38 people found this helpful

    Package driver for 27 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver in Auburn, ME
    Current Employee - Delivery Driver in Auburn, ME

    I have been working at UPS (more than 10 years)

    Pros

    The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

    Cons

    The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

    Advice to ManagementAdvice

    Ditch Orion ...95 % if your drivers are loyal and are out there to save time and miles !!! Orion puts ridiculous restrictions on them!!! especially in remote areas...and to upper management I would recommend you compensate your mid to lower management with the same excellent pay and benefits you give us drivers..when they see us drivers with better benefits it makes bitter management..everyone should be able to say they are proud and well compensated to work for UPS...it's what has kept UPS a cut above the competition quality employees for quality pay...

    Recommends
    Positive Outlook
  2. Overall it was a good experience. Dispatchers, while overworked and sometimes stressed, were always helpful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Feeder Driver in Indianapolis, IN
    Current Employee - Feeder Driver in Indianapolis, IN

    I have been working at UPS

    Pros

    Great hourly rate. Very easy to apply. Very quick interview. If you have a clean record you're pretty much hired on the spot.

    Cons

    On call and expect to work only one or 2 nights (if you're lucky) a week until after thanksgiving. After thanksgiving you can really bank in some money with lots of overtime(not a con). Trainers were a nightmare. Horrible first 2 weeks! I was borderline harassed by very unprofessional trainers. On a separate note, Indy 81st is completely congested and very intimidating for new drivers. Too much variety of work, including yard mule.

    Advice to ManagementAdvice

    Divide the seasonal drivers to be on call certain days only, so they can get 2nd jobs and take care of family up until peak. Then set it to 24/7.

    Recommends
    Positive Outlook
    Approves of CEO
  3. UPS provides one of the best benefit packages in the US to part time employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Center Clerk in Lexington-Fayette, KY
    Current Employee - Customer Center Clerk in Lexington-Fayette, KY

    I have been working at UPS part-time (more than 10 years)

    Pros

    BENEFITS. Top notch insurance, excellent defined benefit retirement for both full time and part time workers, and yearly wage increases.

    Cons

    More full time jobs need to be created. There are MANY longtime part time employees, some that retire part time.

    Advice to ManagementAdvice

    Better communication with workers and better recognize that the hourly employees carry UPS on their backs every day, often times with LOADS of pressure from management.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Great career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS full-time (more than 10 years)

    Pros

    Great career for the type A personality. Still has a military type mindset, very regimented. Networking is essential.

    Cons

    If you do not have the correct network of people your upward mobility can be compromised.

    Advice to ManagementAdvice

    Look at other companies that promote within and how they are successful to create better upward mobility.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Great Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS

    Pros

    Great experiences, promotes from within, tuition reimbursement

    Cons

    Politics, manacement comes and goes

    Advice to ManagementAdvice

    So much emphasis on working on the line. There are intelligent, hard workers who can thrive in different places

    Recommends
    Positive Outlook
  7. Great place to build a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FT Operations Supervisor
    Current Employee - FT Operations Supervisor

    I have been working at UPS full-time (more than 8 years)

    Pros

    Competitive pay for FT management. Almost always promote from within so plenty of room for advancement. Great benefits and tuition assistance. Stock bonuses and employee discounted stock purchases. 401k and pension plans.

    Cons

    High stress environment. Long hours especially during peak season (November/December). PT employees can be difficult to motivate. High turnover rate for hourly employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Hard work is rewarded and majority of promotions are from merit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS

    Pros

    Everything from shift options, health benefits, promotional opportunities.

    Cons

    Individuals who try and take advantage of union

    Advice to ManagementAdvice

    Stand your ground and refuse to lower the bar when it comes to production.

    Recommends
    Positive Outlook
  9. 1 person found this helpful

    Personal Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Pre Loader
    Former Employee - Pre Loader

    I worked at UPS part-time (less than a year)

    Pros

    Great benefits and outstanding support

    Cons

    Arduous, demanding and hard manual labor.

    Advice to ManagementAdvice

    Know what you are signing up for before getting a warehouse job at UPS

    Recommends
    Positive Outlook
  10. Long but a worthwhile career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Feeder Driver in Ontario, CA
    Current Employee - Feeder Driver in Ontario, CA

    I have been working at UPS full-time (more than 10 years)

    Pros

    Pay, vacation time, paid benefits

    Cons

    Long hours at times, decrease in employee appreciation,

    Advice to ManagementAdvice

    Account Executives need to do their job and take back our lost customers.

    Recommends
    Positive Outlook
  11. UPS was very pleasant to work for.

    Current Employee - Runner in Stratford, CT
    Current Employee - Runner in Stratford, CT

    I have been working at UPS

    Pros

    The pace is fast and human resources were wonderful.

    Cons

    It was only for the Christmas Holidays, a temp position

    Advice to ManagementAdvice

    This was a wonderful opportunity

    Recommends
    Positive Outlook

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