UPS Reviews

Updated July 3, 2015
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3.5
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Recommend to a friend
Approve of CEO
UPS Chief Executive Officer David Abney
David Abney
412 Ratings

Pros
  • part time shift with good benefits (in 248 reviews)

  • Great benefits from the employer (in 246 reviews)

Cons
  • NO work/life balance if you are in a position of or near operations (in 94 reviews)

  • In many locations it can take 13 years to get a full-time job at UPS because they have thousands of part-time employees working full-time hours at (in 169 reviews)

More Pros and Cons

3,701 Employee Reviews

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  1. Helpful (77)

    Package driver for 27 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Auburn, ME
    Current Employee - Delivery Driver in Auburn, ME

    I have been working at UPS (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

    Cons

    The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

    Advice to Management

    Ditch Orion ...95 % if your drivers are loyal and are out there to save time and miles !!! Orion puts ridiculous restrictions on them!!! especially in remote areas...and to upper management I would recommend you compensate your mid to lower management with the same excellent pay and benefits you give us drivers..when they see us drivers with better benefits it makes bitter management..everyone should be able to say they are proud and well compensated to work for UPS...it's what has kept UPS a cut above the competition quality employees for quality pay...


  2. Stable Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at UPS full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stable company, culture-driven, revenue focused.

    Cons

    Because the company is so large, there are a ton of processes (or lack thereof) in place that really hinder your ability to do work. Very top heavy company; slim opportunity for advancement in your current role, will likely have to move to other positions within the company (often a lateral move vs. promotion); culture not suited to keep new, millennial talent. Limited budgets to do any real events and comms initiatives.

    Advice to Management

    We fill out an employee survey every year and the same issues always come up - salary, limited opportunities for advancement, voice not being heard, etc. They need to focus on these issues and actually make them better.


  3. Preload Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Preload Supervisor in Kansas City, KS
    Current Employee - Preload Supervisor in Kansas City, KS

    I have been working at UPS part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very rewarding career in one of the fastest growing companies in America. Direct hands on experience in a intense manager role. Excellent benefits

    Cons

    The work schedule can be great for students but very limiting for those of us who have families

    Advice to Management

    Encourage career development map to help supervisor advance in their careers


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good

    Current Employee - Anonymous Employee in Stockton, CA
    Current Employee - Anonymous Employee in Stockton, CA

    I have been working at UPS

    Pros

    Good pay and benefits and hard work

    Cons

    Laid off after peak season


  6. Part time (20) hrs.per week

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Kansas City, KS
    Former Employee - Administrative in Kansas City, KS

    I worked at UPS part-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    26 years experience in customer service

    Cons

    Due to health issue forced to retire at age 54.

    Advice to Management

    I am reliable my health issues the recurrence of the problem that wiindow of time is now closed. However I do have to have an MRI annually.


  7. Preloader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UPS Preload
    Current Employee - UPS Preload

    I have been working at UPS part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    5 days a week. free insurance. free work out. paid vacation/holidays/sick and personal days.

    Cons

    management is ruthless and the work is very physical


  8. Accounting associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting Associate in Louisville, KY
    Current Employee - Accounting Associate in Louisville, KY

    I have been working at UPS full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Easy work, not very much stress, nice management

    Cons

    Stuck in the same position for 1 year no matter what, below national average pay scale

    Advice to Management

    If UPS wants to keep people long term they need to consider raising their pay scale.


  9. great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Package Handler in Winston-Salem, NC
    Current Employee - Package Handler in Winston-Salem, NC

    I have been working at UPS part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great benefits can move up in company you can get great union discount by working there I'm in the safety commitee

    Cons

    Nothing so far it's been going great I wish I could get more hours I don't know what there are that's bad


  10. Supervisor

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at UPS part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This job is very challenging

    Cons

    This job is very demanding


  11. preloader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - I Am A Preloader in Orem, UT
    Current Employee - I Am A Preloader in Orem, UT

    I have been working at UPS part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    UPs has great benefits. They also offer education reimbursement in some locations.

    Cons

    I prefer more training before an employee is put out on thier own.

    Advice to Management

    Supervisors and managers should always do thier best to set the example of respect for eachother and employees.



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