UPS Reviews

Updated August 28, 2014
Updated August 28, 2014
2,478 Reviews

3.4
2,478 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UPS Chairman and CEO D. Scott Davis
D. Scott Davis
1,129 Ratings

Review Highlights

Pros
  • I was unloading trucks for 5 or 6 months before I got promoted to Part-Time Supervisor (in 223 reviews)

  • Very structured organization with great benefits and hard working employees (in 212 reviews)


Cons
  • Work life balance is the biggest challenge, specifically for Management employees (in 82 reviews)

  • I just got hired as a full time driver have to be in a casual drivers for months (in 150 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Not a bad place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Air Package Handler  in  Louisville, KY
    Current Employee - Air Package Handler in Louisville, KY

    I have been working at UPS part-time for more than 5 years

    Pros

    Good pay, cool people, and great benefits. I have free health insurance and tuition assistance. Doesn't matter how old you are they will pay for college.

    Cons

    Takes a while to make a decent amount of money. Could be really hot or cold depending on the weather. Some people might not like 3rd shift. Only part time.

    Advice to ManagementAdvice

    Actually listen to your employees who they have problems that you need to address.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Hard work in a fast pace work environment with great people too.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS part-time for more than 3 years

    Pros

    Good personalities, some hate there job but understand hard work. Always stay busy, everyday is different.

    Cons

    Management can be difficult, little room for promotion, takes awhile to move up.

    Advice to ManagementAdvice

    Needs more opportunities, only hire part time.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Livonia, MI
    Current Employee - Intern in Livonia, MI

    I have been working at UPS as an intern for less than a year

    Pros

    Good work environemt
    greta pay
    greta benefits for full timers

    Cons

    long hours
    not innovative
    bad location but its about okay

    Recommends
    Approves of CEO
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  5.  

    Every day is a new experience with new ways of networking and problem solving.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  Louisville, KY
    Current Employee - Administrative Assistant in Louisville, KY

    I have been working at UPS part-time for more than a year

    Pros

    I've learned to handle high stress situations with patience and problem solving skills. Finding creative ways to make the job easier and more productive and how hard work really pays off!

    Cons

    It's a high stress environment but you learn to deal efficiently with people and deadlines.

    Advice to ManagementAdvice

    Since working here I've learned that training methods should be looked at and carried out more effectively. When people are trained the same way every time it takes away the confusion and miscommunication in the work place.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Package Handle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part-time Package Handler  in  Miami, FL
    Former Employee - Part-time Package Handler in Miami, FL

    I worked at UPS part-time for more than a year

    Pros

    Benefits are great, and there is potential to grow within the company, well the warehouse since that's where package handlers start working from, you can start at $9.50 (back in 2010) and by the 3rd month you get a dollar raise and are allowed to take a "sort-out" test for another dollar raise, so within the first year you can go from $9.50 to $ 11.50 the hour.

    Cons

    work conditions are pretty bad, there are time trailers you will need to load at over 90 degrees hot inside since they haven't been opened, very fast phased so it might be as a "con" for some people, have patient because you will be bossed around and told what to do, the place is very loud and fast so you might take things the wrong way when being told.

    Advice to ManagementAdvice

    I feel you guys need to spend a day in the warehouse during busy hours to see the work that is done under the work conditions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Not too shabby

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pre-loader
    Current Employee - Pre-loader

    I have been working at UPS part-time for more than 8 years

    Pros

    Part time (union) employees make out like bandits with great pay and full benefits for only the cost of union dues. Short hours allow you to have another job or attend school without too much conflicting and usually one or both will work with your prior obligations.

    Cons

    Dealing with new hires that are improperly trained and having to go back through their work and fix it. Having supervisors constantly breathing down your neck and accusing you of sabotaging the company and work being done.

    Advice to ManagementAdvice

    Reduce the piece per hour requirement for center managers to maintain (a little ridiculous sometimes), require part time supervisors to be properly trained to load truck and do all jobs they will be supervising, reduce the amount of packages on drivers trucks! Return the Christmas turkeys, a little appreciation for bringing in the dough would be nice.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Good company to work for, opportunity for growth and advancement.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS

    Pros

    Career advancement opportunities and lots of learning and developing.

    Cons

    Very traditional company, it is over 100 years old so as expected.

  9.  

    Good Experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS

    Pros

    Good Company to Work for

    Cons

    i would recommend to those in the market

    Advice to ManagementAdvice

    Good Job

  10.  

    Great Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - UPS Sorter
    Former Employee - UPS Sorter

    I worked at UPS part-time for less than a year

    Pros

    I worked as a sorter and got two raises in less than 6 months. I worked in a main hub which is a huge building that gets packages from alot of states around the world. You get paid great for a good work out! I worked 3rd shift so i worked at night while my children slept. I left around 9 and was home by 2. You can advance quickly if you are smart and can pass a test with about 100 questions. Pay starts above min wage and after 90 days goes up then if you take your sort test another dollar than a dollar raise every year.

    Cons

    It is very fast paced! If you are working at a main hub like i was with over 400 people a shift you will work fast and hard. Be prepared to sweat and go home with wet clothes. But the job is easy overall if you have a good memory and can remember zip codes and colors. Rule is your hand should be on a new box every 3 seconds!

    Advice to ManagementAdvice

    There are benefits after a year paid vacation and pay weekly.

    Recommends
    Positive Outlook
  11.  

    They hired me as a felon (grand theft) and gave me full time benefits and everything I could ever ask for. Amazing....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UPS Preload  in  Nampa, ID
    Current Employee - UPS Preload in Nampa, ID

    I have been working at UPS part-time for less than a year

    Pros

    After a year, part time workers receive FULL TIME BENEFITS!!!! The best medical, dental, and eye coverage in the WORLD!!!

    Cons

    It really is hard work, but its do-able, and the employee environment is incredible conducive to personal growth. This was more like a pro, But you do have to work hard, understand that.

    Advice to ManagementAdvice

    I hope to join you one day. Try not to let PT management become the scapegoats of upper management problems.

    Recommends
    Positive Outlook
    Approves of CEO

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