UPS Reviews

Updated July 31, 2015
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3.5
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Recommend to a friend
Approve of CEO
UPS Chief Executive Officer David Abney
David Abney
463 Ratings

Pros
  • part time shift with good benefits (in 248 reviews)

  • Great benefits from the employer (in 246 reviews)

Cons
  • NO work/life balance if you are in a position of or near operations (in 94 reviews)

  • In many locations it can take 13 years to get a full-time job at UPS because they have thousands of part-time employees working full-time hours at (in 169 reviews)

More Pros and Cons

3,877 Employee Reviews

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  1. Helpful (87)

    Package driver for 27 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Auburn, ME
    Current Employee - Delivery Driver in Auburn, ME

    I have been working at UPS (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

    Cons

    The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

    Advice to Management

    Ditch Orion ...95 % if your drivers are loyal and are out there to save time and miles !!! Orion puts ridiculous restrictions on them!!! especially in remote areas...and to upper management I would recommend you compensate your mid to lower management with the same excellent pay and benefits you give us drivers..when they see us drivers with better benefits it makes bitter management..everyone should be able to say they are proud and well compensated to work for UPS...it's what has kept UPS a cut above the competition quality employees for quality pay...


  2. Part Time Operations Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good starting pay. Good benefits. Job was straight forward.

    Cons

    Warehouse work. Unions made the job difficult from time to time. Could improve the training of new supervisors.

    Advice to Management

    Majority of management was on their game but some were lazy and were just waiting to retire.


  3. Good For Short Term Employment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Package Handler in Kansas City, MO
    Former Employee - Package Handler in Kansas City, MO

    I worked at UPS part-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great co-workers, good job for socially awkward people or loners.

    Cons

    Exposed to the elements, constant rush, occasionally poorly planned.

    Advice to Management

    Please stop referring to helpers as bodies. That's so demoralizing/dehumanizing.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. In person sales and service representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Detroit, MI
    Current Employee - Account Executive in Detroit, MI

    I have been working at UPS full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very flexible if you have pets or children to be able to work from the road and home, provide company car that can be used for personal use. Work at ones own pace, very good for those that have discipline to stay on task unsupervised.

    Cons

    Pay can be subjective to performance. Many reports are required that distract from the primary objective of the position. Working globally sometime requires odd hours. I always bring my work phone and laptop on vacation because not putting out fires per say for more than 2 or 3 days can have lasting negative effects on performance objectives.


  6. Great environment, upbeat, friendly, helpful.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Package Handler in Rowland Heights, CA
    Current Employee - Part Time Package Handler in Rowland Heights, CA

    I have been working at UPS part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Depending on which store you work at, it is a very chill job and it is rare that there is rude customers.

    Cons

    Sometimes you have to lift really heavy things, and the dust from packages collects easily and makes your hands dirty.. you will often wash your hands, and dry out your cuticles.

    Advice to Management

    Keep up the good work! I really enjoy working for UPS.


  7. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipping Clerk in Lubbock, TX
    Former Employee - Shipping Clerk in Lubbock, TX

    I worked at UPS part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Everyone I worked with was happy and a joy to work with. The management at UPS is helpful and easy to work with. Overall, the job tasks are fairly easy. For the most part, you will correct shipping addresses, handle damaged packages, and deal with will-call packages.

    Cons

    The Long hours during the busy season in November and December. You have a set number of packages to get through every day and you are pushed to complete it in as fast a manner as possible. At times, the job can become monotonous.

    Advice to Management

    I think the management at UPS is generally fantastic. Some of the higher managers are not fully aware of what happens in local sort and can blame you for situations or shipping errors that had nothing to do with you.


  8. Driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great benefits, pay, 401k and retirement

    Cons

    Company change negative environment to work.


  9. Package Handler

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good workout, great benefits, opportunity to advance, strong promote from within culture.

    Cons

    Early hours, challenging work, physically exhausting.

    Advice to Management

    Lead with vision, not with command and control structure. Eliminate the union!


  10. Lead Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mahwah, NJ
    Former Employee - Anonymous Employee in Mahwah, NJ

    I worked at UPS full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Well structured organization with streamlined processes and procedures

    Cons

    Relatively slower pace for initiative implementation


  11. Front-Line supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Line Supervisor in Middleburg, OH
    Current Employee - Front Line Supervisor in Middleburg, OH

    I have been working at UPS part-time (More than 5 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Full time benefits for a part time job. Great part time job for college students. Supervisor position offers tuition reimbursement.

    Cons

    Terrible hours. Need a bachelors degree to move past this position even if you are extremely qualified. Way too much work for the pay. Ever since UPS went public, it definitely lost it's luster and isn't what it used to be.

    Advice to Management

    Give the frontline supervisors a little more credit because they make the operation run smooth, not the full time.



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