UPS Reviews

Updated March 29, 2015
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3.5
3,273 Reviews
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UPS Chief Executive Officer David Abney
David Abney
282 Ratings

Pros
  • Part-time supervisor position is helpful due to possible tuition reimbursement (in 248 reviews)

  • Very structured organization with great benefits and hard working employees (in 246 reviews)

Cons
  • Work life balance is the biggest challenge, specifically for Management employees (in 94 reviews)

  • part-time but sometimes you only work for an 1 hour which total waist of time (in 169 reviews)

More Pros and Cons

Employee Reviews

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  1. 37 people found this helpful

    Package driver for 27 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver in Auburn, ME
    Current Employee - Delivery Driver in Auburn, ME

    I have been working at UPS (more than 10 years)

    Pros

    The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

    Cons

    The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

    Advice to ManagementAdvice

    Ditch Orion ...95 % if your drivers are loyal and are out there to save time and miles !!! Orion puts ridiculous restrictions on them!!! especially in remote areas...and to upper management I would recommend you compensate your mid to lower management with the same excellent pay and benefits you give us drivers..when they see us drivers with better benefits it makes bitter management..everyone should be able to say they are proud and well compensated to work for UPS...it's what has kept UPS a cut above the competition quality employees for quality pay...

    Recommends
    Positive Outlook
  2. Great place to build a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FT Operations Supervisor
    Current Employee - FT Operations Supervisor

    I have been working at UPS full-time (more than 8 years)

    Pros

    Competitive pay for FT management. Almost always promote from within so plenty of room for advancement. Great benefits and tuition assistance. Stock bonuses and employee discounted stock purchases. 401k and pension plans.

    Cons

    High stress environment. Long hours especially during peak season (November/December). PT employees can be difficult to motivate. High turnover rate for hourly employees.

    Recommends
    Positive Outlook
    Approves of CEO
  3. UPS provides one of the best benefit packages in the US to part time employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Center Clerk in Lexington-Fayette, KY
    Current Employee - Customer Center Clerk in Lexington-Fayette, KY

    I have been working at UPS part-time (more than 10 years)

    Pros

    BENEFITS. Top notch insurance, excellent defined benefit retirement for both full time and part time workers, and yearly wage increases.

    Cons

    More full time jobs need to be created. There are MANY longtime part time employees, some that retire part time.

    Advice to ManagementAdvice

    Better communication with workers and better recognize that the hourly employees carry UPS on their backs every day, often times with LOADS of pressure from management.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Great Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS

    Pros

    Great experiences, promotes from within, tuition reimbursement

    Cons

    Politics, manacement comes and goes

    Advice to ManagementAdvice

    So much emphasis on working on the line. There are intelligent, hard workers who can thrive in different places

    Recommends
    Positive Outlook
  6. Hard work is rewarded and majority of promotions are from merit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS

    Pros

    Everything from shift options, health benefits, promotional opportunities.

    Cons

    Individuals who try and take advantage of union

    Advice to ManagementAdvice

    Stand your ground and refuse to lower the bar when it comes to production.

    Recommends
    Positive Outlook
  7. 1 person found this helpful

    Personal Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Pre Loader
    Former Employee - Pre Loader

    I worked at UPS part-time (less than a year)

    Pros

    Great benefits and outstanding support

    Cons

    Arduous, demanding and hard manual labor.

    Advice to ManagementAdvice

    Know what you are signing up for before getting a warehouse job at UPS

    Recommends
    Positive Outlook
  8. Long but a worthwhile career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Feeder Driver in Ontario, CA
    Current Employee - Feeder Driver in Ontario, CA

    I have been working at UPS full-time (more than 10 years)

    Pros

    Pay, vacation time, paid benefits

    Cons

    Long hours at times, decrease in employee appreciation,

    Advice to ManagementAdvice

    Account Executives need to do their job and take back our lost customers.

    Recommends
    Positive Outlook
  9. amazing benefits but a short period type of job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS part-time (more than 10 years)

    Pros

    unrivaled benefits, lots of days off

    Cons

    pay could be better, management compensation is ok

    Recommends
    Neutral Outlook
  10. Seasonal Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Seasonal Recruiter in Austin, TX
    Former Intern - Seasonal Recruiter in Austin, TX

    I worked at UPS as an intern (less than a year)

    Pros

    I rarely was in the office due to the nature of the job--it involved recruiting seasonal driver helpers/package handlers--so that was nice, not being stuck behind a desk.

    Cons

    Since I was not in-office, I did not get to know my supervisor or any of my other co-workers in the department.

    Advice to ManagementAdvice

    I suppose team meetings would be nice to help with a sense of team-building/teamwork.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. Great for students and those that do not mind physical work

    Current Employee - Seasonal Driver Helper and Warehouse in Lubbock, TX
    Current Employee - Seasonal Driver Helper and Warehouse in Lubbock, TX

    I have been working at UPS

    Pros

    Great hours and ability to move up within the company. UPS is very loyal to its workers and will see the progress and extra effort.

    Cons

    The work gets very stressful during the holidays and driver helpers are not paid much

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    Approves of CEO

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