UPS Reviews

Updated August 28, 2014
Updated August 28, 2014
2,478 Reviews

3.4
2,478 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UPS Chairman and CEO D. Scott Davis
D. Scott Davis
1,129 Ratings

Review Highlights

Pros
  • I was unloading trucks for 5 or 6 months before I got promoted to Part-Time Supervisor (in 223 reviews)

  • Very structured organization with great benefits and hard working employees (in 212 reviews)


Cons
  • Work life balance is the biggest challenge, specifically for Management employees (in 82 reviews)

  • I just got hired as a full time driver have to be in a casual drivers for months (in 150 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Place is going downhill, shows no signs of changing. Can't keep consolidating management positions and expect results

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Industrial Engineering Supervisor  in  Columbus, OH
    Current Employee - Industrial Engineering Supervisor in Columbus, OH

    I have been working at UPS full-time for more than 10 years

    Pros

    Strong company, not going anywhere anytime soon. Locations are in every city for the most part.

    Cons

    Upper management is completely out of touch with reality. Hey let's add a new board or directors position making millions, but cut the lower grunt positions who do all the hard work so some clown can reap the benefits. Expectations haven't adjusted to the current market place. Unable to retain talent due to awful working conditions as a package handler. Company is increasingly hiring managers externally and these people don't understand what goes on in the front line management positions.

    Advice to ManagementAdvice

    Stop consolidating districts and regions, people can only take on so much and be effective in their roles. Districts are too big and nobody communicates effectively across these boundaries. Current bonus structure has made this an every man for themselves type of mentality. Not many people do what's right for the company as a whole anymore, it's all about hitting your goals which isn't always the best course of action. Managers are responsible for such large areas they are often passed bad information and are unable to effectively analyze and make their own rational evaluations.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    A big disappointment to the brand name and one of the Fortune 500 companies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Operations Supervisor  in  Sparks, NV
    Former Employee - Part Time Operations Supervisor in Sparks, NV

    I worked at UPS part-time for more than 5 years

    Pros

    School reimbursement and great benefits.

    Cons

    Disappointed at management and the way they treat people who invested over six years of their life to that company. Management will throw you under the bus as fast as they can in order to make a problem go away. Instead of trying to solve a problem they will just get rid of you so that they don't get in trouble for the workplace violence that has continued at their building for months.

    Advice to ManagementAdvice

    Stop lying about how people haven't tried to correct workplace violence. Instead of getting rid of someone who didn't do anything wrong, get rid of the employee for lying and getting that person fired for no reason.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Worst place to work in the world!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Billing Customer Service Representative  in  West Valley City, UT
    Current Employee - Billing Customer Service Representative in West Valley City, UT

    I have been working at UPS full-time for more than 3 years

    Pros

    Good pay. Tuition reimbursement. They have good benefits. You get coaching constantly. I don't know if that is a pro or a con.

    Cons

    So stressful! Micromanaged! You are just a number. The pay is almost not worth the doctor bills from going insane.

    Advice to ManagementAdvice

    Add some life other than negativity.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Teamster Union will screw you over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pre-loader Cover Driver  in  Pensacola, FL
    Former Employee - Pre-loader Cover Driver in Pensacola, FL

    I worked at UPS part-time for more than 3 years

    Pros

    Weekly pay and benefits ,

    Cons

    With the blood sucking leaches "UNION" in the way hard work does not pay off,, Union will bargain your grievance away or trade it for a more important one..

    Advice to ManagementAdvice

    Stop the BS and threating your cover drivers who file a complaint on you

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Favoritism.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS

    Pros

    Health benefits and pay.

    Cons

    Favoritism, racism, and you feel you really are just a number to the company.

    Advice to ManagementAdvice

    Treat your employees with respect and it will go a long way.

  7.  

    One of the worst companies that I have worked for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Air Driver  in  Calgary, AB (Canada)
    Former Employee - Air Driver in Calgary, AB (Canada)

    I worked at UPS part-time for less than a year

    Pros

    I was able to get a part-time position but they lied to me about which shift I would be given.

    Cons

    No communication from management. No transparency. They want to 'watch' and keep tabs on you at all times but we have no idea what goes on in the back offices. They have hidden agenda's. I kept track of my time-sheet information and I feel like I was ripped off at least 15 minutes a week. This adds up... and is not right for a company that is supposed to pay you by the minute. You don't get any say in what route they assign you to and you get moved around a lot.

    Advice to ManagementAdvice

    You have to have a different mentality to work in Management at UPS. You don't care about people in general. And, most people in management have addiction issues or are sick... too much stress.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Pay okay, work you to death

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - UPS Driver  in  Portland, OR
    Former Employee - UPS Driver in Portland, OR

    I worked at UPS full-time for more than 3 years

    Pros

    The pay is okay. You certainly make a lot more than most jobs, especially if you are younger and haven't been in the job market for very long. They promote from within.

    Cons

    You have to lift all sorts of packages up to 150lbs and that can be heck on your joints and back. If you are a driver, you may not get home until late at night and if you are an unloader, you may have to get up around 3 or 4am depending on the location to get the trailers unloaded and sorted into the trucks in time for the drivers to take. You are timed for everything you do and you rarely get time to just sit for lunch although they expect you to take a lunch break (but I think they would rather you work than eat).

    Advice to ManagementAdvice

    Don't work everyone until they cannot move anymore and need surgeries just to keep going.

    Doesn't Recommend
    No opinion of CEO
  9.  

    loader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loader  in  Saddle Brook, NJ
    Former Employee - Loader in Saddle Brook, NJ

    I worked at UPS part-time for more than 5 years

    Pros

    good benifits health and dental

    Cons

    bad pay poor weather enviorment

    Advice to ManagementAdvice

    treat employees better

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    This place sucks, if you're looking to make money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UPS Loader  in  Maumee, OH
    Current Employee - UPS Loader in Maumee, OH

    I have been working at UPS part-time for less than a year

    Pros

    Close to nothing, physical work gets you in shape.

    Cons

    After taxes and over the top union dues you can expect to bring home $120 a week. They even skim the hours off your paycheck. That's probably why they're a multi billion dollar company.

    Advice to ManagementAdvice

    Pay more money. My brother started out at $8 an hour 11 years ago. Now 11 years later, it is $10? The inflation on that doesn't seem right to you, does it?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    RUN

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS

    Pros

    Once you get hired on you will have great benefits.

    Cons

    Just run as quick as you can.....

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