UPS Reviews

Updated September 21, 2014
Updated September 21, 2014
2,518 Reviews
3.4
2,518 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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David Abney
12 Ratings

Review Highlights

Pros
  • I was unloading trucks for 5 or 6 months before I got promoted to Part-Time Supervisor (in 223 reviews)

  • Very structured organization with great benefits and hard working employees (in 212 reviews)


Cons
  • Work life balance is the biggest challenge, specifically for Management employees (in 82 reviews)

  • I just got hired as a full time driver have to be in a casual drivers for months (in 150 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not the company that it was when I started 20 years ago...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Feeder Supervisor  in  Los Angeles, CA
    Current Employee - Feeder Supervisor in Los Angeles, CA

    I have been working at UPS full-time for more than 10 years

    Pros

    Public perception that I work for a good company.

    Cons

    Every person for themselves style of management. Work/Life balance is horrible.

    Advice to ManagementAdvice

    The secretive nature of the promotion process is very discouraging. It is clearly a matter of who you know that gets you promoted, not your qualifications.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Stuck in the 80s.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Representative  in  Las Vegas, NV
    Current Employee - Technical Support Representative in Las Vegas, NV

    I have been working at UPS full-time for more than 3 years

    Pros

    Compensation was fair. Benefits were acceptable. As far as co-workers, there were a few good eggs.

    Cons

    Politics, politics, politics. Everyone has their own vision, and will cut your throat in a heartbeat to get where they want to go. This is the first place I've ever worked where you had to receive explicit permission from your current manager to change positions, lateral or otherwise.

    Advice to ManagementAdvice

    Refine your hiring process. Something is seriously wrong if someone feels free to go into the bathroom, and cover the walls in their own feces, or assault another co-worker.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Loader 2 yrs, Driver 7 yrs Philadelphia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - UPS Driver
    Former Employee - UPS Driver

    I worked at UPS full-time for more than 8 years

    Pros

    The money, the workout , no need to go to a gym.

    Cons

    Slave labor. UPS pays well but you work your butt off every second on the job. Management is paid to ride you like a horse. This is a job for a young man. Loader is very physically demanding and you work part time 4:00am to 8:00am m-f. Full time loader 11:00pm to 8:00am m-f. Years of part time to get full time. Driver is very hard labor 830 till 7:00 m-f no break, short lunch on the go. Your exoected to work 50 hour per week minimum. Thanks Giving through Christmas holidays great for overtime but bad for family. Good benefits, but new contract not like old contract. This is a good job for a fit young man with a family, who needs money. Now it takes four years to top rate full time about $32 hour.

    Advice to ManagementAdvice

    Plantation mentality. Its definitely us vs them. Union help has gone you the window in the last few years. But the Union will keep your job if you show up work hard and don't steal. Just don't let them know you're not voting party line if you know what I mean.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    You would never believe what part-time supervisors are subjected to

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Supervisor  in  Cincinnati, OH
    Current Employee - Part Time Supervisor in Cincinnati, OH

    I have been working at UPS part-time for more than 5 years

    Pros

    2 weeks paid vacation for years 1-4, 3 weeks paid vacation after 5 years with company. health insurance with $2000 deductable for only $250 per year in premiums.

    Cons

    Be prepared to be blamed for absolutely everything that goes wrong, even if it wasn't your fault. You will receive absolutely no praise, even when you work as hard as you can, day in and day out. You will come home beyond exhausted and have no energy for the rest of your life. Working from approximately 2 am to 9:30 am will mess with your sleep cycle and make you feel tired all the time. Having to train dozens of people that you know will quit in around 10 days is maddening

    Advice to ManagementAdvice

    Praise supervisors who work hard and care about what they're doing, even if it's something small. Pay package handlers more so that we have a higher quality work force to train and supervise.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    PT Preload Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Preload Supervisor  in  Menlo Park, CA
    Former Employee - Preload Supervisor in Menlo Park, CA

    I worked at UPS part-time for more than 8 years

    Pros

    You are paid more to do the same job as a loader

    Cons

    You do not have the backing of a union

    Advice to ManagementAdvice

    Take the health and safety of employees more seriously

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Fast Paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS

    Pros

    If you need a job and you don't mind loading boxes that can be anywhere from 0-100 plus pounds it's cool. They start off paying you $10. If you make it to 30 days you can take the zip code test (skilled position) and get an extra dollar ($11 an hour).

    Cons

    Your working in a truck the whole time. If it's hot outside know its going to be even hotter in the truck. If its cold expect it to be colder. They only care about production. So, if your not loading fast enough you can be fired. High turn-over rate (a lot of people quit).

    Advice to ManagementAdvice

    Some managers actually bust their butts breaking jams while others are LAZY YELLERS and will just yell at the loaders.

  8.  

    Sr. Application Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive  in  Paramus, NJ
    Current Employee - Senior Account Executive in Paramus, NJ

    I have been working at UPS full-time for more than 10 years

    Pros

    Very stable, very almost tolerant business culture. New comers will be given ample time to get up to speed on the incredible number of proprietary systems. Peers in general are very company loyal. In my portfolio the median length of service to ups is 15-20 years.

    Cons

    UPS is an old enterprise, it comes with a lot of cultural baggage. The IT organization also puts up with in some areas, tremendous amounts of micromanagement, large leadership gaps in mid management and an employee age mix that can occasionally be toxic. Career planning in UPS is also chaotic at best as its people software is best suited for packages, but is forced rather unsuccessfully on the IT organization.

    Advice to ManagementAdvice

    Middle management needs to be trusted and empowered more. To achieve this trust some weeding must be done. The ranks are salted with long tenured players who have drifted well beyond their technological understanding. If the hiring manager does not understand any concept of OOP because they grew up 15 years ago in a mainframe world they will make unsteady hiring choices, miss development opportunities, and be VERY risk averse in a climate that is not tolerant of project failure but overly tolerant of individual failure.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Were the AC!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Package Handler  in  Lawnside, NJ
    Current Employee - Part Time Package Handler in Lawnside, NJ

    I have been working at UPS part-time for less than a year

    Pros

    Good pay, Meet all kind of people

    Cons

    working in the heat with barely no air
    Handling chemical without a mask
    Can be stressful
    supervisor can be too demanding sometimes

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    For such a big company, you would think your experience would be much better. Is not RUN!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Supervisor  in  Maspeth, NY
    Current Employee - Part Time Supervisor in Maspeth, NY

    I have been working at UPS part-time

    Pros

    Good starting pay. Monday-friday not bad.
    Hours are okay... and some people say it has good benefits. ...... other thn that is not a good job.

    Cons

    Very fast pace. Even if it's not your fault ... it still your fault when something goes wrong. Don't do it not worth the stress. You better off as an hourly thn a part time supervisor. You have to put in ur 10 min break, but u dnt get to take it. Management frown upon break time for a supervisor.

    Advice to ManagementAdvice

    Learn how to speak to your people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Decent part time position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pre-loader  in  Commerce City, CO
    Former Employee - Pre-loader in Commerce City, CO

    I worked at UPS part-time for less than a year

    Pros

    Unionized, plenty of hours, and decent opportunity to get hired on after the season

    Cons

    Battle between union employees and salaried management.

    Advice to ManagementAdvice

    Discuss and train supervisors how to utilize time management and production schedules. This will relieve the work load on some of the employees and better utilize facilities.

    Recommends
    No opinion of CEO

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