US Airways

  www.usairways.com
  www.usairways.com

US Airways Reviews in Arizona

Updated December 9, 2014
Updated December 9, 2014
337 Reviews
3.3
337 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
US Airways Chairman and CEO Doug Parker
Doug Parker
218 Ratings

Review Highlights

Pros
  • I left to have my children but still miss the camaraderie and flight benefits (in 73 reviews)

  • Flight benefits if you can get on a flight, health benefits are great and in general the people that work there (in 24 reviews)


Cons
  • The salaries are laughable at best and good luck using your flight benefits (in 15 reviews)

  • The pay was lower than industry average (in 7 reviews)

More Highlights

139 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Flight attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Phoenix, AZ
    Current Employee - Flight Attendant in Phoenix, AZ

    I have been working at US Airways

    Pros

    Very impressive.... The flight attendants that came to recruit in PHX. Proffessional, big smile, make you feel welcome. Please be your self.

    Cons

    It is true it is hard to get the flight attendant job. The process is long and you really have to be patient. In your heart this is what you really want.

    Advice to ManagementAdvice

    Keep the flight attendant job selective and hired polite good manners people.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    be ready to work extra hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Agent in Phoenix, AZ
    Current Employee - Reservations Agent in Phoenix, AZ

    I have been working at US Airways full-time (less than an year)

    Pros

    they have all the perks of a big company - but you earn them!

    Cons

    need to pay more. can't afford the perks. pay just enough to survive.

    Advice to ManagementAdvice

    even out the pay scale. too top heavy.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Senior Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Phoenix, AZ
    Former Employee - Financial Analyst in Phoenix, AZ

    I worked at US Airways full-time (more than 3 years)

    Pros

    Good Work-life balance, Upper Management is knowledgeable about the industry, opportunity for professional growth

    Cons

    Pay not competitive, Some middle managers/directors are not knowledgeable about the business. The merger with American Airlines has caused a lot of uncertain about job functions and security.

    Advice to ManagementAdvice

    Need to communicate more at all levels about what is expected. Need to provide greater motivation for employees to stick around.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Working for US Airways

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fleet Service Agent in Phoenix, AZ
    Current Employee - Fleet Service Agent in Phoenix, AZ

    I have been working at US Airways full-time (more than 10 years)

    Pros

    Generally good people - Decent Pay and benefits

    Cons

    Management by intimidation.. Abusive attendance policy

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    The Company Needs to Improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Phoenix, AZ
    Former Employee - Flight Attendant in Phoenix, AZ

    I worked at US Airways full-time (more than 3 years)

    Pros

    The training was excellent- very thorough and detailed.

    Cons

    The pay, benefits, promotional opportunities and support from Management are lacking in this company.

    Advice to ManagementAdvice

    Some flight attendant supervisors do not understand what our job entails because they were never flight attendants. Before managers are brought on board, they should fly for a month and see what it is like for us. That way, they can actually tell us advise us on how to do our job better and support us when we need it most.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Management can't handle suggestions or improvements. Always battling fires.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Auditor in Phoenix, AZ
    Former Employee - Auditor in Phoenix, AZ

    I worked at US Airways full-time (more than an year)

    Pros

    Travel benefits nothing like travelling for free even if it is standby

    Cons

    Management and the pay is very low due to benefits

    Advice to ManagementAdvice

    Auditing internal tickets to create debit memos to cost centers does not make sense how this sept is value added.

    Approves of CEO
  8.  

    captain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - A320 Captain in Phoenix, AZ
    Current Employee - A320 Captain in Phoenix, AZ

    I have been working at US Airways full-time (more than 3 years)

    Pros

    Great company. Dominated by former America West personnel in upper management. They treated their pilots well.

    Cons

    Once America West merged with US Airways, US Airways east pilots refused to accept a legitimate seniority integration that was arbitrated professionally. This caused eight years of no new contract, stunted growth and career expectations of the former America West pilots. The East hated the West pilots and the West pilots hated the East pilots. Then the company merged with AA. The west pilots are enjoying the east pilots getting hosed.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A good company to work with with great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Phoenix, AZ
    Current Employee - Manager in Phoenix, AZ

    I have been working at US Airways full-time (more than 10 years)

    Pros

    Most of the benefits the company provide are competitive topped off by the flight benefit which are very generous. For the most part work expectations provides for a dedicated employee to maintain a good work-life balance.

    Cons

    At times there is the impression that you need to be part of a "club" to get ahead and prosper. If one manage to pass that threshold the opportunities become available.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good company with perfect work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer in Tempe, AZ
    Current Employee - Senior Developer in Tempe, AZ

    I have been working at US Airways as a contractor (more than an year)

    Pros

    Very good work culture , Very little stress and good work life balance.
    The managers are really good .
    The perks are great and flight benefits are awesome. Great for women employees .

    Cons

    Payscale is low compared to other companies for same role or technology . Compensated with flight benefits , that is their biggest perk.
    Not much technology breadth available if you want to enter into new technologies.
    Definitely lack of good career growth.
    Knowledge of Airlines will be critical for you to pickup on projects and to understand the terminology.

    Advice to ManagementAdvice

    Provide more centralized training / orientation approach for new hires specially to those who are new to Airline industry.

    Recommends
    Approves of CEO
  11.  

    Good place to start your career...not competitive pay...fairly disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Commodity Manager in Tempe, AZ
    Former Employee - Senior Commodity Manager in Tempe, AZ

    I worked at US Airways full-time (more than an year)

    Pros

    This was a good place to start a career because you get to work for a large organization that is in a pretty interesting industry. There are some good people in the organization that if you can work with them, it's an enjoyable time. The executive team is very engaged and they are all very approachable. They seem to be very intelligent and have a strong vision for the direction of the company. Health benefits were pretty good while I was there. Profit sharing was a neat plus, though not huge. Promotions are available, but due to high churn.

    Cons

    Unfortunately that executive vision seems to be lost as you dive down the management hierarchy. There are a lot of people in middle-upper management that have no real management experience and have only moved up through the organization from seniority that cause a lot of organizational issues and inefficient processes to break down. As a result, there is a lot of churn below them because employees just do not enjoy the work they are doing. Also, this results in a lot of internal teams not working well together.

    Pay is definitely below what you could get in the same role in another industry. There are also high levels of turnover/churn.

    Advice to ManagementAdvice

    Work to increase margins so you can compensate people at the same levels they can get outside of the airline industry...the flight benefits just aren't worth as much now that load factors are so high.

    Implement a 360 review program to start forcing some of the middle-upper management to change and improve. Support your frontline employees and trust them to do what you hired them to do.

    Continue staying engaged as an executive team. Doing the town halls, quarterly visits, and just generally being human and accessible is nice compared to the rest of corporate America.

    Recommends
    Positive Outlook
    Approves of CEO

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