US Airways Reviews

Updated April 25, 2015
24 reviews filtered by
  • Charlotte, NC Area
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3.2
24 Reviews
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US Airways Chairman and CEO Doug Parker
Doug Parker
15 Ratings

24 Employee Reviews

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  1. Fleet service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at US Airways full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Awesome company to work for

    Cons

    More vacation for senior employees

    Advice to Management

    Great

  2. POOR MANAGEMENT..MORE ABOUT THE BOTTOM LINE, Instead of EMPLOYEE RELATIONS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Charlotte, NC
    Former Employee - Flight Attendant in Charlotte, NC

    I worked at US Airways full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Fast interview to training process.

    Cons

    Unpaid training, instructors slept with students.

    Advice to Management

    RE Structure and Streamline your training process.

  3. Helpful (1)

    Union dependent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Charlotte, NC
    Current Employee - Flight Attendant in Charlotte, NC

    I have been working at US Airways full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Union: because you will need them

    Cons

    Reserve system: full-time reserve, on call 24hrs on duty days
    Supervisors: are either unavailable and can't be found, then when you do get a hold of them they are no help.
    Your whole life is centered around them and because of the merger things are always inconsistent

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  5. Helpful (1)

    It's not how many years you give them, it's "What have you done for me lately". No loyalty to their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager in Charlotte, NC
    Former Employee - Customer Service Manager in Charlotte, NC

    I worked at US Airways full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people to work with.
    Fly for free.
    Decent insurance

    Cons

    Disconnected upper management.
    Internal politics is rampant.
    It's all about the bottom line and nothing else maters even good customer service is non existent.
    A long way from Piedmont Airlines

    Advice to Management

    just won't do any good.... they won't listen

  6. Helpful (2)

    I love it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Charlotte, NC
    Current Employee - Flight Attendant in Charlotte, NC

    I have been working at US Airways full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits
    Culture
    Benefits
    Training
    People tend to love their job for the most part.

    Cons

    Compensation to start is a bit low.

  7. Fleet Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fleet Service Agent in Charlotte, NC
    Current Employee - Fleet Service Agent in Charlotte, NC

    I have been working at US Airways part-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It is a good company to work for

    Cons

    Nothing to bad to say.

  8. I loved my job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at US Airways full-time (More than 10 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    I appreciated the benefits; health, dental, 401K, flight, etc..

    Cons

    It doesn't matter how much you put in or give to the company, the good deeds don't matter when you make a mistake. Especially when you're not in the union. Management can cut you for any reason they want.

    Advice to Management

    Take some time to know your front line people before passing judgement on then.

  9. Helpful (2)

    Things are changing...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA - Administrative in Charlotte, NC
    Current Employee - CSA - Administrative in Charlotte, NC

    I have been working at US Airways part-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Travel benefits are awesome. I flew to Europe about 3-4 times a year...also flew to Middle East. Good discounts. Good volunteer / community relations program. Good benefits: paid vacation, 401k w/matching, health...even for part time employees.

    Cons

    Constant fear of being laid off or furloughed - especially with AA merger. If you are non-contract, your manager can fire you at any time without notice. Terrible management, at corporate and at small out-stations. Unfair labor practices, discrimination towards women and disabled employees. Manager overheard discussing health problems and personal issues. Inconsistent and conflicting information and communication...especially on employee website (Wings). Managers 'hoard' information so as to have more power. Low wages: my part time pay was below the poverty line. However, a new hire doing the same job was paid $2 an hour more. wth? No training programs....you just have to figure things out, then get written up for making mistakes. Procedures and company policies are unclear and not consistent. HR unwilling to hear about actual practices in the workplace. High stress. Many hours of overtime work that I was not compensated for. Low morale in some workgroups, bordering on a hostile work environment.

    Advice to Management

    Where on earth do you find your middle managers??? Some of the worst station managers / shift mangers I have ever seen: unfair, inept, incompetent, and clueless. Do more audits. Visit smaller stations. Listen to front line and customer-facing employees...especially senior employees. When employees express concerns and/or complaints about the same things, regarding the same managers...it is usually true. Adopt new management criteria during AA merger. Don't mislead or lie to loyal employees. Don't discriminate just because you don't 'like' someone. Be fair and be honest.

  10. Nice company to work for but the industry is demanding. Aircraft maintenance is based on problem resolution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Maintenance in Charlotte, NC
    Current Employee - Maintenance in Charlotte, NC

    I have been working at US Airways full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay and benefits. Senior leadership is excellent

    Cons

    Tight work deadlines and a lot of pressure to perform well.

  11. The airline industry is not what it seems to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Charlotte, NC
    Current Employee - Flight Attendant in Charlotte, NC

    I have been working at US Airways full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The perks are great, but with all the full flights it is still hard to fly to places without being left at the gate. Has promising future with the merge of being the largest airline in the world.

    Cons

    miscommunication with scheduling, old systems, outdated uniforms.

    Advice to Management

    Train new flight attendants on scheduling because that is our life line of understanding the process

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