US Airways Reviews
Updated Jan 25, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 99 ratings Employees say it's "OK" |
CEO Rating
Based on 58 ratings
Chairman and CEO |
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Pros
Very liberal benfits, nice campus
Cons
Sever individuals in authority who will hinder growth with the company as a whole.
Advice to Senior Management
Change the current mind set. Encourage growth and welcome change.
Pros
Environment, Industry, People, Leadership, Communication, Benefits
Cons
Compensation, Compensation - below Market rates
Advice to Senior Management
n/a
Pros
Good relationship between departments, great senior management
Cons
No training, very little movement thus little promotions, vory political enviroment
Pros
Great travel, good benefits, other employees wonderful.
Cons
Pay scale, benefits and work rules changed dramatically after 911. Bases closed forcing commuting to other cities.
Advice to Senior Management
Complete merger agreements, compensate flight attendants for hard work.
Pros
Amazing benefits, especially the flight benefits even though it's on stand by. Nice people management appreciates it's people and it shows. Good Direction and communication on the state of the company.
Cons
Lack of a challenge at times. Can be slow, lack of cohesiveness between employees, can be a very political environment. Management plays favorites. Management styles vary from totally hands off to micro management. I work in two different groups. Compensation is low for what I do and my experience.
Advice to Senior Management
Work on putting your employees in better positions to exceed. Try to understand employees talents and place them on projects where they are best suited.
Pros
great benefits
opportunities to advance your career assuming you put forth the effort
never boring, always facing a new challenge
Cons
airline industry is not very profitable so it can be stressful during weak economic cycles
Advice to Senior Management
keep communicating with employees
Pros
Advancement opportunities, excellent training programs, great co-workers, free flight benefits to anywhere, fairly inexpensive health care for family coverage, depending on position the ability to earn comp time
Cons
Not always enough credit given for doing good work, there is always the possibility of a merger in the future, unresolved union issues that prevent effective functioning of the company as a whole
Advice to Senior Management
Take care of your people and they will take care of you, it's the little things that really count.
For the question below regarding Doug Parker, he is doing an excellent job with the issues that have presented themselves. He takes a lot of the blame for unresolved contracts when it's the unions fault.
Pros
Great travel benefits, including free flights for employee and family. Very affordable health insurance coverage for employee and dependants. Company recognizes domestic partnership for most (if not all) benefits.
Cons
Company does not see its employees as valuable resources. HR seems to know only two things: hire and fire. Unless you are part of the frontline group, protected by a union, and you lose your job (at no fault of your own), forget about getting any help on re-employment within the company. On the other hand, mediocre employees who hate working there are allow to just coast along. Company is cheap and invests little in technology, lagging behind its peers in implementing technology to expedite/improve passenger handling.
Advice to Senior Management
Value your good employees, give them better tools to succeed. Have your HR department be more "human" and look for "resources" within the company
Pros
Health Benefits
Flight Benefits, if able to secure standby flights
Most customers
Cons
No appreciation for front line employees evidenced by the lack of a salary increase
and contract
Large bonuses to management
Advice to Senior Management
Your employees are your largest asset.
Pros
Flight benefits can add up quickly
Location - Mill Ave, Tempe
Young peers that are often worldly. Relatively low stress work environment.
Interesting industry to be in, even if always on the brink.
Cons
Job security is pretty low at the analyst level. You are replaceable, and not given an opportunity to change this. Turnover is high at all levels.
Prospects for growth with the company are mainly centered around title inflation. Expect 3% max raise in your same position (inflation, so no change). Expect maximum 8% raise if getting a promotion, even if skipping more than one level (anything above will require director+ level approval).
No real incentive to push yourself other than the fear of being fired. A lot of well tenured employees that have carved themselves a place in the company until retirement.
Departments do not work well together. I have proposed working together with other departments on similar projects as to not duplicate work, the reaction is usually laughter. "Well you know how that's going to work out, that's just the way it is!"
Training is non-existent, expectations are implied, but not actually given. It seems a fair number of supervisors and managers are lacking communication skills, and do not know how to take ownership of issues that they have created. These are the same that are quick to place blame on their subordinates.
People like to take credit for others' ideas, this helps lead to the siloed environment. I work on a team, but we don't work as a team.
Medical & 401k are mediocre. Pay is below both industry average, as well as average for like positions in other industries. Most people are given 10 days vacation a year, most of our flights are full. This takes value away from the flight benefits as you don't have much time to use them, and also you may not be able to when you actually find time to as all planes are full. Yield management is quite aggressive with the oversells.
The company is cheap, I still don't have business cards although I work with outside vendors often. Even ordering stationary is a process. Often departmental lunches that seem mandatory, are at your own expense. When traveling on business, restrictions are pretty tight on what is reimbursable.
Advice to Senior Management
If I had to describe US Airways' company culture, I would have trouble doing it. I don't have a sense of what it is. Help to foster some sense of unity.
Stop being so cheap, I understand the situation the industry is in, but turnover is expensive.
Add some form of 360 feedback, no one above me seems accountable for their actions.
Value the ideas of your employees more, rather than creating roadblocks that prevent people from voicing their opinions and ideas. Even the CEO is happy with that status quo, and feels the tell your supervisor and it will bubble up system works.
1 1/2 - 2 years, no reason to work there any longer.


