US Airways

www.usairways.com

US Airways Reviews in Phoenix, AZ

Updated January 12, 2015
Updated January 12, 2015
344 Reviews
3.4
344 Reviews
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US Airways Chairman and CEO Doug Parker
Doug Parker
220 Ratings

Review Highlights

Pros
  • I left to have my children but still miss the camaraderie and flight benefits (in 73 reviews)

  • Flight benefits if you can get on a flight, health benefits are great and in general the people that work there (in 24 reviews)


Cons
  • The salaries are laughable at best and good luck using your flight benefits (in 15 reviews)

  • The pay was lower than industry average (in 7 reviews)

More Highlights

141 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Nice place to work with Good and Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Tempe, AZ
    Current Employee - Software Engineer in Tempe, AZ

    I have been working at US Airways full-time (more than an year)

    Pros

    Flight Benefits enable you to travel, if you can find an open seat. Compensation is ok with room for increase, although some people have to leave and come back to get a salary bump.

    Cons

    It is getting more difficult to use flight benefits, due to lack of available seats. Each manager is different, so your ability to work from home varies between departments.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Management does not allow for initiative. Just follow and no questions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Specialist in Tempe, AZ
    Current Employee - Specialist in Tempe, AZ

    I have been working at US Airways full-time (more than 8 years)

    Pros

    Great health benefits flexible schedule

    Cons

    Salary does not provide for decent living. Most employees struggle to pay basic necessities.
    Cannot afford to take advantage of flight benefits due to no extra cash after bills are paid

    Advice to ManagementAdvice

    Show concern to your workers. All they ask for is a decent livable wage to take care of themselves and families.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    A Good Company in a Difficult Industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate in Phoenix, AZ
    Current Employee - Corporate in Phoenix, AZ

    I have been working at US Airways full-time (more than 5 years)

    Pros

    *Senior leadership does care about the employees
    *Meritocracy- Performance is rewarded
    *Many recognition programs and "moral" events
    *Flight & medical benefits are very good
    *Tempe/Mill Ave is a great location

    Cons

    *Pay is below market rate due to lower revenue generation
    *Due to pay the talent level is inconsistent
    *Stressful industry; the public often blames the company/front line employees for things outside of their control

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Tempe, AZ
    Current Employee - Senior Financial Analyst in Tempe, AZ

    I have been working at US Airways full-time (more than 3 years)

    Pros

    Great benefits, flying for free, professional environment, opportunity to grow, diversity, great professionals, there many opportunities to move around the company in different departments.

    Cons

    Salaries are very broadly, depending on your background and professional experience. In general salaries are below average since they company watch their cost a lot. Depending on your position, work can be very demanding.

    Advice to ManagementAdvice

    Improve employees' salaries to average market

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great for travelers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at US Airways full-time

    Pros

    Flight benefits are awesome. I've traveled so much for free. The management is pretty flexible if you need time off

    Cons

    The pay is less than market.

    Advice to ManagementAdvice

    Pay more and you'll get better quality

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    DW Team sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst I Technologies Lead B in Tempe, AZ
    Former Employee - Analyst I Technologies Lead B in Tempe, AZ

    I worked at US Airways full-time (more than an year)

    Pros

    Free flight and health benefits. Good organization but depends on which team you are in. Some teams are really nice and some are horrible (eg: DEG)

    Cons

    Cut throat environment, middle management is arrogant, undisciplined, and brutal. No growth opportunities. Technology wise they are far behind, management is very stingy when it comes to technology investments. Developers are responsible for everything even if the entire Project program fails. All blame flows downhill, all credit for successes stop at your manager's door. You have to follow the rules and they have so many within the team and its only applicable for new folks. IT environment here is more like manufacturing industry, no thinking just do what is told. Very high attrition in DEG team, I have seen 6 people leaving the team with in a year. Product support is like hell, for which you have to sacrifice your nights and weekends which is never compensated.

    Problem is senior management knows the issues with middle management but they havent done anything till now to support the team members.

    Advice to ManagementAdvice

    Yelling and screaming is not management. Learn to respect people

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Airline life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Supervisor in Phoenix, AZ
    Current Employee - Customer Service Supervisor in Phoenix, AZ

    I have been working at US Airways full-time (more than 3 years)

    Pros

    Benefits are very good from day one
    Community relations is fantastic - lots of volunteer opportunities.
    Management is visible

    Cons

    You must be flexible with your schedule
    Lowest pay in the industry

    Advice to ManagementAdvice

    Utilize people for their strengths not just due to seniority.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great job, but not a good career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Clerk in Tempe, AZ
    Current Employee - Part-time Clerk in Tempe, AZ

    I have been working at US Airways part-time (more than an year)

    Pros

    -Great health, retirement, flying, vacation, and sick benefits
    -Very flexible schedule if going to school while working
    -Co-workers are knowledgeable and fun to work with

    Cons

    -Work is very repetitive
    -Technology is very outdated, the computer I use is from America West days
    -Headquarters forgets about Rio West and we do not get the same opportunities they get
    -High turnover

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Hectic but Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Tempe, AZ
    Current Employee - Software Engineer in Tempe, AZ

    I have been working at US Airways full-time (more than 5 years)

    Pros

    Management is open to discussion of new ways of approaching work

    Cons

    Lower pay scale - do more with less people approach in IT

    Advice to ManagementAdvice

    Appreciate the employees that know their work

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good company, flight benefits pretty bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at US Airways full-time (more than an year)

    Pros

    - Lots of people that sincerely care about the company
    - Good leadership

    Cons

    - REALLY long HR process for hiring
    - flight benefits are crap since nearly every flight is full already
    - Pretty much everyone will be moved to Dallas, current messaging is just damage control to keep people from leaving before merger work is done

    Advice to ManagementAdvice

    - Find a way to streamline HR process
    - Update non-rev policy more like American's where there are more factors than just seniority

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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