US Airways Reviews in Phoenix, AZ

Updated October 22, 2014
Updated October 22, 2014
324 Reviews
3.3
324 Reviews
Rating Trends

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US Airways Chairman and CEO Doug Parker
Doug Parker
212 Ratings

Review Highlights

Pros
  • I left to have my children but still miss the camaraderie and flight benefits (in 71 reviews)

  • Flight benefits if you can get on a flight, health benefits are great and in general the people that work there (in 24 reviews)


Cons
  • The salaries are laughable at best and good luck using your flight benefits (in 15 reviews)

  • The pay was lower than industry average (in 7 reviews)

More Highlights

134 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great job, but not a good career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Clerk in Tempe, AZ
    Current Employee - Part-time Clerk in Tempe, AZ

    I have been working at US Airways part-time (more than an year)

    Pros

    -Great health, retirement, flying, vacation, and sick benefits
    -Very flexible schedule if going to school while working
    -Co-workers are knowledgeable and fun to work with

    Cons

    -Work is very repetitive
    -Technology is very outdated, the computer I use is from America West days
    -Headquarters forgets about Rio West and we do not get the same opportunities they get
    -High turnover

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Hectic but Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Tempe, AZ
    Current Employee - Software Engineer in Tempe, AZ

    I have been working at US Airways full-time (more than 5 years)

    Pros

    Management is open to discussion of new ways of approaching work

    Cons

    Lower pay scale - do more with less people approach in IT

    Advice to ManagementAdvice

    Appreciate the employees that know their work

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good company, flight benefits pretty bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at US Airways full-time (more than an year)

    Pros

    - Lots of people that sincerely care about the company
    - Good leadership

    Cons

    - REALLY long HR process for hiring
    - flight benefits are crap since nearly every flight is full already
    - Pretty much everyone will be moved to Dallas, current messaging is just damage control to keep people from leaving before merger work is done

    Advice to ManagementAdvice

    - Find a way to streamline HR process
    - Update non-rev policy more like American's where there are more factors than just seniority

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst I - Technology Lead B in Tempe, AZ
    Current Employee - Analyst I - Technology Lead B in Tempe, AZ

    I have been working at US Airways full-time (more than 3 years)

    Pros

    Free standby flights for immediate family
    Good medical and dental coverage
    Cheap standby flights for parents
    Casual environment
    Reasonably flexible for family needs

    Cons

    Difficult to obtain approval to spend money for upgrades
    No company credit card unless in a senior position
    Non-senior management employees have little decision making authority

    Advice to ManagementAdvice

    Empower technical employees to make decisions

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Payable Specialist in Tempe, AZ
    Former Employee - Accounts Payable Specialist in Tempe, AZ

    I worked at US Airways full-time (more than 3 years)

    Pros

    flight benefits, decent health benefits, nice co-workers, knowledgeable management

    Cons

    communication could have been better

    Advice to ManagementAdvice

    None..they are pretty awesome ;)

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great benefits and culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Domestic Pricing Analyst in Phoenix, AZ
    Current Employee - Domestic Pricing Analyst in Phoenix, AZ

    I have been working at US Airways full-time (more than an year)

    Pros

    The Travel Benefits, Company Programs and Low Stress environment are all pluses!

    Cons

    Pay is the only con

    Advice to ManagementAdvice

    Keep the culture going!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Peter Principle Personified

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst in Phoenix, AZ
    Former Employee - Senior Business Analyst in Phoenix, AZ

    I worked at US Airways full-time (more than 3 years)

    Pros

    Friendliest people I've ever worked with, outside of management, Cheap Health Insurance, Free Flights (when you can get on one), some innovation.

    Cons

    Management, Promoting within the company or industry instead of looking outward stagnates technology, hard to move from Corporate to IT, lots of uncertainty due to merger. Terrible pay, on average 10-20 percent less than industry average.

    Advice to ManagementAdvice

    Promote people that know how to manage, or have actually taken classes in it, not ones that know your antiquated systems but lack people skills.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior User Experience Designer in Tempe, AZ
    Current Employee - Senior User Experience Designer in Tempe, AZ

    I have been working at US Airways full-time (more than 5 years)

    Pros

    Enjoy going to work each day

    Cons

    Need to pay more to industry standards

    Advice to ManagementAdvice

    Higher compensation

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Shift Manager Fleet Service Phoenix

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager Fleet Service in Phoenix, AZ
    Current Employee - Shift Manager Fleet Service in Phoenix, AZ

    I have been working at US Airways full-time (more than 3 years)

    Pros

    Free travel when you can get on a flight.

    Cons

    The Phoenix hub is EXTREMELY micro managed by upper management. It can be a hostile work environment as well. I feel that US Airways as a company has good intentions and is a good place to work, just not in this department in Phoenix.

    Advice to ManagementAdvice

    Give your managers some autonomy when doing their jobs.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Customer Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in Phoenix, AZ
    Current Employee - Customer Service Agent in Phoenix, AZ

    I have been working at US Airways full-time (more than 10 years)

    Pros

    Flight benefits!!!! Health benefits are really good and pay isn't the worst

    Cons

    Crabby people(passengers) who expect you to do everything for them for nothing.

    Advice to ManagementAdvice

    Do not micro manage your crew, trust they will do the right thing. If they don't then fire them!!!

    Recommends
    Positive Outlook
    Disapproves of CEO

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