US Airways Reviews

Updated August 26, 2015
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3.5
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US Airways Chairman and CEO Doug Parker
Doug Parker
245 Ratings

Pros
  • Excellent flight benefits IF you can get the time off to use them (in 73 reviews)

  • Travel benefits nothing like travelling for free even if it is standby (in 41 reviews)

Cons
  • Flight benefits are the main selling point to work for an airline (in 15 reviews)

  • The pay was lower than industry average (in 7 reviews)

More Pros and Cons

406 Employee Reviews

Sort: Popular Rating Date
  1. Customer service

    Current Employee - Customer Service Agent in Mayfield, PA
    Current Employee - Customer Service Agent in Mayfield, PA
    Recommends

    I have been working at US Airways (More than 8 years)

    Pros

    Not a hard job at all. Travel benefit and medical benefit are good.

    Cons

    Travel as non rev is hard.


  2. genrally manger

    Current Employee - General Manager Pce in Philadelphia, PA
    Current Employee - General Manager Pce in Philadelphia, PA

    I have been working at US Airways full-time

    Pros

    I just want to be on the team and I will be the best I can

    Cons

    none I cant do on bad thing because I dnt set and listen to what the bad thing about it

    Advice to Management

    being a manger is a lot because your a role model and what u do is what u team member do.


  3. Fleet Service Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fleet Service Agent in Portland, OR
    Former Employee - Fleet Service Agent in Portland, OR
    Recommends
    Positive Outlook

    I worked at US Airways part-time (Less than a year)

    Pros

    The flight benefits are really great(if you can get on and if there's an empty seat). The co-workers are really cool and fun to work with. Being around the airplanes is also interesting and enjoyable at times.

    Cons

    Can be very stressful with trying to get the planes to depart on time and being around a loud and dangerous environment. Loading and unloading aircraft can be rough sometimes too.

    Advice to Management

    An increase in wages would be nice.


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  5. Like most airlines

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director FP&A in Phoenix, AZ
    Current Employee - Director FP&A in Phoenix, AZ

    Pros

    Good work, great people. The company hires for the management positions from most MBA schools like many other companies. Workforce is quite diverse.

    Cons

    Limited upward mobility and pace of work is quite hectic. If you are looking for 40 hour weeks, looks elsewhere.


  6. Awesome

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in Winston-Salem, NC
    Former Employee - Customer Service Supervisor in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Airways full-time (Less than a year)

    Pros

    Great disability program, cares about heath of employees, great benefits, good pay, lots of shifts that work with many different schedules

    Cons

    Sometimes there can be mandatory overtime when weather is bad or if something crazy happens and they assume if you are still at work when the email goes out, you have seen it and are required to be there. If you are not at work, they will call you and if you pick up, you are required to be there, even if you are out of town.

    Advice to Management

    Maybe make it a little easier to open up to you guys. Some of the managers were very rude and did not care at all about their supervisees.


  7. Helpful (1)

    Reservation Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservation Agent in Reno, NV
    Former Employee - Reservation Agent in Reno, NV
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at US Airways full-time (More than a year)

    Pros

    people are great to work with. Flight benefits and Medical coverage are exceptional and position gives you otption to transfer/promote mostly anywhere within U.S.

    Cons

    Very demanding hours and position is very stationary at desk. Since U.S. Airways purchased American Airlines, merger is somewhat hostile and very confusing to perform your job with ease. Hourly pay you can barely make ends meet if you are only financial provider in household.

    Advice to Management

    Very subjective...Needs to get on same page regarding employee performance and company policies.


  8. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Arizona in Tempe, AZ
    Former Employee - Arizona in Tempe, AZ
    Recommends
    Neutral Outlook

    I worked at US Airways full-time (More than 5 years)

    Pros

    The people are the best reason to work here. It felt like a crazy, great, dysfunctional family. I've some of best moments of my life there.

    Cons

    Very low salaries and the divisions between the US Airways and American Airlines, as well as the divisions between the old "East" and the "West" employees from the US Airways and America West merger.

    Advice to Management

    Significantly raise wages. Don't look down on the US Airways employees, now that it's officially American Airlines.


  9. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Nice benefits for your family

    Cons

    They do not listen to their employees

    Advice to Management

    Listen and work with your employees


  10. Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic team. Great experience. Highly recommend!

    Cons

    Can be stressful at times

    Advice to Management

    Keep up the incredible job!


  11. Still in probationary period...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservation Agent in Winston-Salem, NC
    Current Employee - Reservation Agent in Winston-Salem, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at US Airways full-time (Less than a year)

    Pros

    Free or discounted flights, all the overtime you can handle if u want it, nice employees.

    Cons

    Grueling probation period. 120 days. During this period God forbid you get sick, have car trouble, family issues, etc. it's not covered. You miss a day or two during this period more then likely you are out the door. After that though, you are covered by a union. A good Work/life balance is almost non existent

    Advice to Management

    Realize the people are people and the same was passengers have issues, we have issues.



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