US Airways Reviews

Updated September 10, 2014
Updated September 10, 2014
308 Reviews
3.4
308 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
US Airways Chairman and CEO Doug Parker
Doug Parker
201 Ratings

Review Highlights

Pros
  • I left to have my children but still miss the camaraderie and flight benefits (in 67 reviews)

  • Flight benefits if you can get on a flight, health benefits are great and in general the people that work there (in 23 reviews)


Cons
  • The salaries are laughable at best and good luck using your flight benefits (in 14 reviews)

  • long hours, not alot of work / life balance until you have some seniority (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    USAirways Flight Attendant for fourteen years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant  in  Pittsburgh, PA
    Former Employee - Flight Attendant in Pittsburgh, PA

    I worked at US Airways full-time for more than 10 years

    Pros

    I loved every aspect of working as a USAirways flight attendant. I resigned when I had a baby so I wouldn't miss a moment of his life.

    Cons

    There weren't any cons at the time other than not providing child care at the airports.

    Advice to ManagementAdvice

    Take advise from the best CEO of USAIrways, Mr. Colodny.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Flight Attendant US Airways

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant  in  Philadelphia, PA
    Former Employee - Flight Attendant in Philadelphia, PA

    I worked at US Airways full-time for more than 5 years

    Pros

    Good work life/balance. Great benefits. Travel perks. Flight Attendant Employee group was great and supportive union.

    Cons

    The company was always fighting with different employee groups which had a negative impact on the overall morale. Trickled down to the customers in different ways/ poor customer service.

    Advice to ManagementAdvice

    Create a more supportive company culture that values its employees and customers. Southwest and Alaska Air seem to have achieved this and still run profitable companies.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    Great people and team, but not enough money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Airways full-time for more than 5 years

    Pros

    Leadership was excellent, and focused. Our team really worked hard to reach goals. But of course, everything changed after the merger. All the sacrifice and hard work we did was used to buy another airline, and now we have rewarded the stock holders not the employees.

    Cons

    Many challenges, but hardest to overcome was the unlivable salary.

    Advice to ManagementAdvice

    Make salaries competitive.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Good place to start your career...not competitive pay...fairly disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Commodity Manager  in  Tempe, AZ
    Former Employee - Senior Commodity Manager in Tempe, AZ

    I worked at US Airways full-time for more than a year

    Pros

    This was a good place to start a career because you get to work for a large organization that is in a pretty interesting industry. There are some good people in the organization that if you can work with them, it's an enjoyable time. The executive team is very engaged and they are all very approachable. They seem to be very intelligent and have a strong vision for the direction of the company. Health benefits were pretty good while I was there. Profit sharing was a neat plus, though not huge. Promotions are available, but due to high churn.

    Cons

    Unfortunately that executive vision seems to be lost as you dive down the management hierarchy. There are a lot of people in middle-upper management that have no real management experience and have only moved up through the organization from seniority that cause a lot of organizational issues and inefficient processes to break down. As a result, there is a lot of churn below them because employees just do not enjoy the work they are doing. Also, this results in a lot of internal teams not working well together.

    Pay is definitely below what you could get in the same role in another industry. There are also high levels of turnover/churn.

    Advice to ManagementAdvice

    Work to increase margins so you can compensate people at the same levels they can get outside of the airline industry...the flight benefits just aren't worth as much now that load factors are so high.

    Implement a 360 review program to start forcing some of the middle-upper management to change and improve. Support your frontline employees and trust them to do what you hired them to do.

    Continue staying engaged as an executive team. Doing the town halls, quarterly visits, and just generally being human and accessible is nice compared to the rest of corporate America.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Nobody knows anything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Agent
    Current Employee - Reservations Agent

    I have been working at US Airways full-time for more than 3 years

    Pros

    Flight benefits for family and friends are good as well as bunches of opportunities for overtime and a really great benefit package.

    Cons

    No one knows anything about anything. Supervisors know less about policies and procedures than we do. I haven't seen mine or had any form of a review in 4 months

    Advice to ManagementAdvice

    retrain

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    Anonomous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservationist  in  Winston-Salem, NC
    Current Employee - Reservationist in Winston-Salem, NC

    I have been working at US Airways full-time

    Pros

    Family oriented, good travel benefits.

    Cons

    Low pay and limited job growth

    Advice to ManagementAdvice

    Pay employees what they are worth. Management needs to match similar call center pay rate so employees wont be living in poverty.

    Doesn't Recommend
    Positive Outlook
  8.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer  in  Pittsburgh, PA
    Current Employee - Engineer in Pittsburgh, PA

    I have been working at US Airways full-time for more than 8 years

    Pros

    Room for advancement if you are willing to relocate

    Cons

    Moving from Pittsburgh to Dallas

    Recommends
    Positive Outlook
  9.  

    Plenty of opportunities for those seeking a long-term career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Airways full-time for more than 10 years

    Pros

    There are plenty of paths for promotion and managers are willing to help those who need some help in getting to where they want to go in their career. The majority of colleagues are hard-working, dedicated and loyal individuals who make coming to work each day interesting and fun.

    Cons

    Long days of work with no defined schedule.

    Advice to ManagementAdvice

    Always ask the workers on the line what works best and then provide the tools needed before implementing major changes or programs

    Approves of CEO
  10.  

    Great Place to Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Pittsburgh, PA
    Former Employee - Intern in Pittsburgh, PA

    I worked at US Airways as an intern for more than a year

    Pros

    See airplanes in maintenance every day and learn about how they work. Plus interns get standby flights anywhere for free or extremely cheap.

    Cons

    An interns work consists of mostly paper work and minor data analysis on excel. Engineers will teach you a lot about airplanes though.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great people and benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst  in  Tempe, AZ
    Former Employee - Senior Financial Analyst in Tempe, AZ

    I worked at US Airways full-time for less than a year

    Pros

    Good airline to work for aviation professionals. Nice flight benefit program. Ideal geographic location for outdoor activities. Conveniently located in Tempe.

    Cons

    Offers little or no OJT. Buildings had pest control issues at times. Critical software programs needed updating to industry standards.

    Advice to ManagementAdvice

    Turnover training needs improvement.

    Recommends
    Positive Outlook
    Approves of CEO

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