US Airways Reviews

Updated October 19, 2014
Updated October 19, 2014
320 Reviews
3.4
320 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
US Airways Chairman and CEO Doug Parker
Doug Parker
209 Ratings

Review Highlights

Pros
  • I left to have my children but still miss the camaraderie and flight benefits (in 71 reviews)

  • Flight benefits if you can get on a flight, health benefits are great and in general the people that work there (in 24 reviews)


Cons
  • The salaries are laughable at best and good luck using your flight benefits (in 15 reviews)

  • The pay was lower than industry average (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Airways full-time

    Pros

    Great travel benefits if you like to travel and can get a seat on plane.

    Cons

    No advancement in company career

    Advice to ManagementAdvice

    Keep US Airways benefits. Offer Higher Salary. Paid Vacation

    Recommends
    Approves of CEO
  2.  

    captain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - A320 Captain in Phoenix, AZ
    Current Employee - A320 Captain in Phoenix, AZ

    I have been working at US Airways full-time (more than 3 years)

    Pros

    Great company. Dominated by former America West personnel in upper management. They treated their pilots well.

    Cons

    Once America West merged with US Airways, US Airways east pilots refused to accept a legitimate seniority integration that was arbitrated professionally. This caused eight years of no new contract, stunted growth and career expectations of the former America West pilots. The East hated the West pilots and the West pilots hated the East pilots. Then the company merged with AA. The west pilots are enjoying the east pilots getting hosed.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Best airline in the world!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in Reno, NV
    Current Employee - Customer Service Agent in Reno, NV

    I have been working at US Airways full-time (more than an year)

    Pros

    Amazing people to work with!! Keep a positive attitude and always be happy!

    Cons

    Just work hard and love what your doing! It will never be just a job!

    Advice to ManagementAdvice

    Get the merger done faster!!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    It's not how many years you give them, it's "What have you done for me lately". No loyalty to their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager in Charlotte, NC
    Former Employee - Customer Service Manager in Charlotte, NC

    I worked at US Airways full-time (more than 10 years)

    Pros

    Good people to work with.
    Fly for free.
    Decent insurance

    Cons

    Disconnected upper management.
    Internal politics is rampant.
    It's all about the bottom line and nothing else maters even good customer service is non existent.
    A long way from Piedmont Airlines

    Advice to ManagementAdvice

    just won't do any good.... they won't listen

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great benefits but the union takes a lot in dues and abandons any real time you need them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Baggage Services and Catering in Philadelphia, PA
    Former Employee - Baggage Services and Catering in Philadelphia, PA

    I worked at US Airways full-time (more than 5 years)

    Pros

    Flight benefits and the ability to transfer from work areas provides the ability to never get too bored at work.

    Cons

    Don't get sick! Every day you use counts as a point and you get disciplinary action up to and including termination. Unless you know the right people, you get hung out to dry.

    Advice to ManagementAdvice

    Management really is backed into a corner and really can't manage the way they should because of the union.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    A good company to work with with great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Phoenix, AZ
    Current Employee - Manager in Phoenix, AZ

    I have been working at US Airways full-time (more than 10 years)

    Pros

    Most of the benefits the company provide are competitive topped off by the flight benefit which are very generous. For the most part work expectations provides for a dedicated employee to maintain a good work-life balance.

    Cons

    At times there is the impression that you need to be part of a "club" to get ahead and prosper. If one manage to pass that threshold the opportunities become available.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Agent in Winston-Salem, NC
    Current Employee - Reservations Agent in Winston-Salem, NC

    I have been working at US Airways full-time (less than an year)

    Pros

    Everyone is very friendly and most say they really like their jobs, excellent free travel benefits, low cost for medical insurance

    Cons

    low pay for employees in my office

    Advice to ManagementAdvice

    Increase pay and do not go to AA benefits when we merge

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    USAirways Flight Attendant for fourteen years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Pittsburgh, PA
    Former Employee - Flight Attendant in Pittsburgh, PA

    I worked at US Airways full-time (more than 10 years)

    Pros

    I loved every aspect of working as a USAirways flight attendant. I resigned when I had a baby so I wouldn't miss a moment of his life.

    Cons

    There weren't any cons at the time other than not providing child care at the airports.

    Advice to ManagementAdvice

    Take advise from the best CEO of USAIrways, Mr. Colodny.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Good company with perfect work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer in Tempe, AZ
    Current Employee - Senior Developer in Tempe, AZ

    I have been working at US Airways as a contractor (more than an year)

    Pros

    Very good work culture , Very little stress and good work life balance.
    The managers are really good .
    The perks are great and flight benefits are awesome. Great for women employees .

    Cons

    Payscale is low compared to other companies for same role or technology . Compensated with flight benefits , that is their biggest perk.
    Not much technology breadth available if you want to enter into new technologies.
    Definitely lack of good career growth.
    Knowledge of Airlines will be critical for you to pickup on projects and to understand the terminology.

    Advice to ManagementAdvice

    Provide more centralized training / orientation approach for new hires specially to those who are new to Airline industry.

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Flight Attendant US Airways

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Philadelphia, PA
    Former Employee - Flight Attendant in Philadelphia, PA

    I worked at US Airways full-time (more than 5 years)

    Pros

    Good work life/balance. Great benefits. Travel perks. Flight Attendant Employee group was great and supportive union.

    Cons

    The company was always fighting with different employee groups which had a negative impact on the overall morale. Trickled down to the customers in different ways/ poor customer service.

    Advice to ManagementAdvice

    Create a more supportive company culture that values its employees and customers. Southwest and Alaska Air seem to have achieved this and still run profitable companies.

    Recommends
    Positive Outlook
    Disapproves of CEO

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