US Airways Reviews

Updated October 24, 2014
Updated October 24, 2014
324 Reviews
3.3
324 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
US Airways Chairman and CEO Doug Parker
Doug Parker
212 Ratings

Review Highlights

Pros
  • I left to have my children but still miss the camaraderie and flight benefits (in 71 reviews)

  • Flight benefits if you can get on a flight, health benefits are great and in general the people that work there (in 24 reviews)


Cons
  • The salaries are laughable at best and good luck using your flight benefits (in 15 reviews)

  • The pay was lower than industry average (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Airways full-time

    Pros

    Great travel benefits if you like to travel and can get a seat on plane.

    Cons

    No advancement in company career

    Advice to ManagementAdvice

    Keep US Airways benefits. Offer Higher Salary. Paid Vacation

    Recommends
    Approves of CEO
  2.  

    captain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - A320 Captain in Phoenix, AZ
    Current Employee - A320 Captain in Phoenix, AZ

    I have been working at US Airways full-time (more than 3 years)

    Pros

    Great company. Dominated by former America West personnel in upper management. They treated their pilots well.

    Cons

    Once America West merged with US Airways, US Airways east pilots refused to accept a legitimate seniority integration that was arbitrated professionally. This caused eight years of no new contract, stunted growth and career expectations of the former America West pilots. The East hated the West pilots and the West pilots hated the East pilots. Then the company merged with AA. The west pilots are enjoying the east pilots getting hosed.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Best airline in the world!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in Reno, NV
    Current Employee - Customer Service Agent in Reno, NV

    I have been working at US Airways full-time (more than an year)

    Pros

    Amazing people to work with!! Keep a positive attitude and always be happy!

    Cons

    Just work hard and love what your doing! It will never be just a job!

    Advice to ManagementAdvice

    Get the merger done faster!!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Just get your foot in the door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Airways

    Pros

    Excellent flight benefits and expanded network with the merger with American

    Cons

    Horrible Salary, Horrible work hours if no seniority

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    The Company Needs to Improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Phoenix, AZ
    Former Employee - Flight Attendant in Phoenix, AZ

    I worked at US Airways full-time (more than 3 years)

    Pros

    The training was excellent- very thorough and detailed.

    Cons

    The pay, benefits, promotional opportunities and support from Management are lacking in this company.

    Advice to ManagementAdvice

    Some flight attendant supervisors do not understand what our job entails because they were never flight attendants. Before managers are brought on board, they should fly for a month and see what it is like for us. That way, they can actually tell us advise us on how to do our job better and support us when we need it most.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    It's not how many years you give them, it's "What have you done for me lately". No loyalty to their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager in Charlotte, NC
    Former Employee - Customer Service Manager in Charlotte, NC

    I worked at US Airways full-time (more than 10 years)

    Pros

    Good people to work with.
    Fly for free.
    Decent insurance

    Cons

    Disconnected upper management.
    Internal politics is rampant.
    It's all about the bottom line and nothing else maters even good customer service is non existent.
    A long way from Piedmont Airlines

    Advice to ManagementAdvice

    just won't do any good.... they won't listen

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great benefits but the union takes a lot in dues and abandons any real time you need them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Baggage Services and Catering in Philadelphia, PA
    Former Employee - Baggage Services and Catering in Philadelphia, PA

    I worked at US Airways full-time (more than 5 years)

    Pros

    Flight benefits and the ability to transfer from work areas provides the ability to never get too bored at work.

    Cons

    Don't get sick! Every day you use counts as a point and you get disciplinary action up to and including termination. Unless you know the right people, you get hung out to dry.

    Advice to ManagementAdvice

    Management really is backed into a corner and really can't manage the way they should because of the union.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    A good company to work with with great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Phoenix, AZ
    Current Employee - Manager in Phoenix, AZ

    I have been working at US Airways full-time (more than 10 years)

    Pros

    Most of the benefits the company provide are competitive topped off by the flight benefit which are very generous. For the most part work expectations provides for a dedicated employee to maintain a good work-life balance.

    Cons

    At times there is the impression that you need to be part of a "club" to get ahead and prosper. If one manage to pass that threshold the opportunities become available.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Agent in Winston-Salem, NC
    Current Employee - Reservations Agent in Winston-Salem, NC

    I have been working at US Airways full-time (less than an year)

    Pros

    Everyone is very friendly and most say they really like their jobs, excellent free travel benefits, low cost for medical insurance

    Cons

    low pay for employees in my office

    Advice to ManagementAdvice

    Increase pay and do not go to AA benefits when we merge

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    USAirways Flight Attendant for fourteen years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Pittsburgh, PA
    Former Employee - Flight Attendant in Pittsburgh, PA

    I worked at US Airways full-time (more than 10 years)

    Pros

    I loved every aspect of working as a USAirways flight attendant. I resigned when I had a baby so I wouldn't miss a moment of his life.

    Cons

    There weren't any cons at the time other than not providing child care at the airports.

    Advice to ManagementAdvice

    Take advise from the best CEO of USAIrways, Mr. Colodny.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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