US Airways Reviews

Updated April 23, 2015
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3.4
368 Reviews
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Recommend to a friend
Approve of CEO
US Airways Chairman and CEO Doug Parker
Doug Parker
230 Ratings

Pros
  • I left to have my children but still miss the camaraderie and flight benefits (in 73 reviews)

  • Flight benefits if you can get on a flight, health benefits are great and in general the people that work there (in 24 reviews)

Cons
  • The salaries are laughable at best and good luck using your flight benefits (in 15 reviews)

  • The pay was lower than industry average (in 7 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. ramp lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Airways

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    a good company to work for, free travel flights,

    Cons

    no cons what so ever

  2. Great Company, nice people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Phoenix, AZ
    Former Employee - Flight Attendant in Phoenix, AZ

    I worked at US Airways full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Company, Great People, great benefits

    Cons

    Pay could be much better, hopefully salaries increase soon

  3. Friendly corporate culture, lack of training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Tempe, AZ
    Former Employee - Analyst in Tempe, AZ

    I worked at US Airways full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, positive culture, profit-sharing bonuses (which I think are going away, sadly), fun industry, good camaraderie

    Cons

    "Training" is sink-or-swim...basically nonexistent, so if you're new to the airline industry, the learning curve is going to be steep, confusing, and at times demoralizing. Although people are friendly and management is accessible, some groups can be cliquey. Lots of old-timers who still lament the US Airways-America West merger. US Airways runs a very "lean and mean" operation--you basically have to be a senior director or higher to get a company-paid stapler, for example.

    Advice to Management

    Institute better training programs for new hires in HQ positions.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Customer Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Airways full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Some growth opportunities. Great people to work with.

    Cons

    Cliques lead to promotions. Lack of management support.

    Advice to Management

    Hire based on qualifications, not who was on your team.

  6. A great place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Airways

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It was a great place to learn and develop into a seasoned analyst. A decent entry level position in a great company.

    Cons

    The starting pay is not particularly competitive. Sometimes very difficult to move upwards problem with retaining good analysts.

    Advice to Management

    Spend a little more time with development.

  7. lead ramp agent/crew chief

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Lead Ramp Agent/Crew Chief in Phoenix, AZ
    Former Employee - Lead Ramp Agent/Crew Chief in Phoenix, AZ

    I worked at US Airways part-time (More than 8 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    flexibility with schedules good benefits

    Cons

    a second merger chaos of company policy

  8. CSM Customer Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSM in Philadelphia, PA
    Current Employee - CSM in Philadelphia, PA

    I have been working at US Airways full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The people are okay to work with. Most try to be professional, kind and considerate. There are others who don't care. Great company to work for on the whole and the travel benefits are a plus.

    Cons

    There is no support for management. If you ask for support you are frowned upon. There is no unity unless you establish your own team. There is no balance in work/life. You are mandatory with your staff and with no compensation.

    Advice to Management

    Upper management should support their CSM because they have great responsibility on them. They should try to be a cohesive team not a bunch of silos, this will look better in the public view when flights are delayed or cancelled.

  9. Flying for free is everything!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ramp Agent
    Former Employee - Ramp Agent

    I worked at US Airways (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The flight benefits are amazing! My child and I would fly all over and we even visited all of the major baseball parks!

    Cons

    The pay is mediocre at best. But other than that, everything else was solid!

    Advice to Management

    Managent was great. They were always willing to help where help was needed, the supervisors on the other hand, could be a little slow to react at times.

  10. Flight Attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Airways

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Travel while getting paid flexible schedule

    Cons

    Free travel privilege 1st come 1st served instead by seniority (paid your dues)

    Advice to Management

    No opinion

  11. Airport Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Airways

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great Benefits, schedule flexibility, never a dull moment

    Cons

    Low wages, work schedule as normal for all holidays

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