US Airways Reviews

Updated July 25, 2015
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3.5
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Recommend to a friend
Approve of CEO
US Airways Chairman and CEO Doug Parker
Doug Parker
241 Ratings

Pros
  • Excellent flight benefits IF you can get the time off to use them (in 73 reviews)

  • Travel benefits nothing like travelling for free even if it is standby (in 41 reviews)

Cons
  • Flight benefits are the main selling point to work for an airline (in 15 reviews)

  • The pay was lower than industry average (in 7 reviews)

More Pros and Cons

396 Employee Reviews

Sort: Popular Rating Date
  1. Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Airways

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic team. Great experience. Highly recommend!

    Cons

    Can be stressful at times

    Advice to Management

    Keep up the incredible job!


  2. flight attendant

    Former Employee - Flight Attendant in Columbus, OH
    Former Employee - Flight Attendant in Columbus, OH

    I worked at US Airways

    Pros

    the job was really great

    Cons

    cant find anything bad to say


  3. Love the Job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Coordinator in Phoenix, AZ
    Current Employee - Flight Coordinator in Phoenix, AZ

    I have been working at US Airways (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits and very professional environment. Work at the airport supporting flight attendants in their daily operations. It's great to work with so many great people.

    Cons

    Can get a little hectic and chaotic working in the airline industry, but it keeps you on your toes and forces you to really know the system that you work in. I guess this really isn't a con as much as it is a challenge.

    Advice to Management

    My management is great! They really allow you to find yourself with in the organization, and they are BIG on learning and advancing in the company.


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  5. Good Company - Horrible Industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservation Agent in Indianapolis, IN
    Former Employee - Reservation Agent in Indianapolis, IN

    I worked at US Airways full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The company itself was a pleasure to work for, however, the airline industry is not for everyone. It can be very stressful and change happens frequently. If you are a person that doesn't enjoy change, this company and industry is not for you. The company had great benefits, treated their employees fairly, and created an atmosphere that was open for communication.

    Cons

    Very stressful, especially when it came to passengers. Flight delays and cancellations during the winter months would test anyone's patience. There were times I was threatened by passengers because their vacation was ruined by mother nature. Of course, there are other positions where you don't come into contact with passengers. Just keep that in mind.

    Advice to Management

    There isn't much I would recommend to management. Overall, my experience with the company was a good one. The industry needs to have more stability to be considered a career.


  6. Co-op Engineer

    Former Employee - Co-Op Engineer in Raleigh, NC
    Former Employee - Co-Op Engineer in Raleigh, NC

    I worked at US Airways (Less than a year)

    Pros

    Friendly people, getting to see airplanes up-close and personal, GREAT travel benefits and dozens of discounts to other businesses, including Verizon Wireless. Fairly adjustable work schedule.

    Cons

    Because of the nature of the business, there is a lot of bureaucracy. Everything has to signed and re-signed and there is a large focus on "cover your butt" statements. Job centers on writing documents and there is no design work whatsoever.


  7. flight attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Philadelphia, PA
    Current Employee - Flight Attendant in Philadelphia, PA

    I have been working at US Airways full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    travel meet people flexible hours

    Cons

    salary is low being on call constantly is difficult to find supplemental employment


  8. My experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Airways

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It is so much fun!!

    Cons

    Constantly standing. Angry passangers who missed their flight yell at you because "it's your fault their late and the line to check-in/security is sooooooo long."


  9. US Airways

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in Phoenix, AZ
    Current Employee - CSA in Phoenix, AZ

    I have been working at US Airways

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    The Great Customer Service and how we can handle most anything .

    Cons

    The merger with AA right now.


  10. Great Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fleet Service Agent in Portland, OR
    Former Employee - Fleet Service Agent in Portland, OR

    I worked at US Airways part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Really nice coworkers and flight benefits.

    Cons

    Lavatory servicing is nasty, stress of airport work is rough, and the hours scheduled is rough.


  11. benefits are nice

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent
    Current Employee - Customer Service Agent

    I have been working at US Airways

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get full travel benefits right from the start. The training is fun and is basically a paid vacation. You get discounts throughout the entire airport. They have great benefits and give you a generous amount of buddy passes along with taking care of your family's traveling plans. Management was very sweet. Most of the people there enjoy their job. Positive atmosphere.

    Cons

    The hours are all over the place so it's not ideal if you have a family and the pay is very low. Everything is based off of seniority so as a new hire you will always get the short end of the stick. The job itself is very repetitive and you stand in the same place for many hours. Patience is a must for this job. You have to pay for the expensive uniforms yourself, as well. Moving up in the company is very tough. The longer you work there, the better the job becomes, though.

    Advice to Management

    You attract the wrong crowd when you pay so little.



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