US Airways Reviews

Updated June 29, 2015
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3.5
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US Airways Chairman and CEO Doug Parker
Doug Parker
236 Ratings

Pros
  • Excellent flight benefits IF you can get the time off to use them (in 73 reviews)

  • Travel benefits nothing like travelling for free even if it is standby (in 41 reviews)

Cons
  • Flight benefits are the main selling point to work for an airline (in 15 reviews)

  • The pay was lower than industry average (in 7 reviews)

More Pros and Cons

385 Employee Reviews

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  1. Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor
    Former Employee - Customer Service Supervisor

    I worked at US Airways full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flight benefits and good work experience.

    Cons

    Everything went south after the merger with AA.

    Advice to Management

    Pay attention to your stations and actually get them the help they need.


  2. Helpful (2)

    Horrible place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Las Vegas, NV
    Former Employee - Supervisor in Las Vegas, NV

    I worked at US Airways (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Their are no pros to working for USAirways

    Cons

    Terribly low pay, Inflight management unqualified for their positions, layoffs looked suspicious. Extremely uncaring company, would never encourage anyone to work for them.


  3. Helpful (1)

    Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Tempe, AZ
    Former Employee - Financial Analyst in Tempe, AZ

    I worked at US Airways (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Flight Benefits and decent coworkers.

    Cons

    Long hours and horrible pay. Management does not care and won't train you properly. You'll be left to teach yourself and when you are confused they will get impatient.

    Advice to Management

    Practice leadership


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. to find out in how many years a new employee max out

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Airways full-time

    Pros

    max out salary in how many years

    Cons

    start from the begning of the career


  6. Training

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Airways

    Pros

    M-F Weekends off during first 6 weeks
    Benefits start on the first day

    Cons

    Trainer rushed through the information
    Was not advised before accepting position that job is contingent upon passing all tests- only one retake allowed and then let go.
    Every day was 8 hours of stress
    You really are not "HIRED". Job is contingent upon passing these tests, which would be fine if the training was more thorough
    My rating is one star because of the above cons


  7. Customer Service Agent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Airways

    Pros

    Travel, travel, travel! Should be able to say the truth. That's what they are asking for

    Cons

    Not able to comment to a state you will be based. Do they really think you can survive on $11.00 an hour.

    Advice to Management

    Share with people why or why not they didn't get the job.


  8. Helpful (1)

    Quite different than described

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Project III Usit in Tempe, AZ
    Current Employee - Manager Project III Usit in Tempe, AZ

    I have been working at US Airways full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    As an airline employee you get severely reduced cost scheduled flights, or free flights as long as you can afford to get bumped.
    The interview process for technology personnel certainly weeds out those who shouldn't be hired.
    The group I was in heavily weighs fitting in with the team.

    Cons

    If you want to actually work and build on your skills, this isn't the place for you. Much of your time will be spent trying to figure out how to make it look like something was done, because your manager has to show progress where none was made.
    The free flights would be great, if you have time to use them. Within the group I worked it was more a case of putting out fires created by the lack of performing any actual work on the systems.
    However, if your personality doesn't fit in with the team, you will likely be looking for a new position very soon.

    Advice to Management

    I was unable to see above my direct manager, so I cannot provide any advice of value to senior management.


  9. Helpful (2)

    A Career No!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Airways

    Pros

    Fly for free, when a seat is available which is not often.

    Cons

    Too long to list, but the fact that every time you turn around more benefits are taken away says it all.

    Advice to Management

    Flush rinse repeat


  10. Helpful (1)

    POOR MANAGEMENT..MORE ABOUT THE BOTTOM LINE, Instead of EMPLOYEE RELATIONS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Charlotte, NC
    Former Employee - Flight Attendant in Charlotte, NC

    I worked at US Airways full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Fast interview to training process.

    Cons

    Unpaid training, instructors slept with students.

    Advice to Management

    RE Structure and Streamline your training process.


  11. Helpful (1)

    Management lack's credibility.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Airways full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    OK place if you are a first time worker, but the requirements are ridiculous for how bad the pay is.

    Cons

    Our managers are terrible, they have zero understanding of business basics, teams are isolated, information is not shared and general competency is out the window. If you are looking to work with women who are all 50 plus and thrilled to make $25k a year this is the place for you. It feels like you are eternally stuck in your department. There are no plans for development or growth of a career path. They hover this carrot of flying for free in front of you but then pay you $25k a year or less and you can't go anywhere.

    Advice to Management

    Has to be advice to executive managers because anyone around the director or mid range level is absolutely atrocious. It can not be understand how incompetent they are. Even our CEO Doug Parker does not understand the basics. Take care of your people, your people are happier, therefore efficiency goes up, when efficiency is up then EPS and Profit Margin improve. CEO 101.



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