US Airways

  www.usairways.com
  www.usairways.com

US Airways Reviews

Updated November 16, 2014
Updated November 16, 2014
333 Reviews
3.3
333 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
US Airways Chairman and CEO Doug Parker
Doug Parker
217 Ratings

Review Highlights

Pros
  • I left to have my children but still miss the camaraderie and flight benefits (in 73 reviews)

  • Flight benefits if you can get on a flight, health benefits are great and in general the people that work there (in 24 reviews)


Cons
  • The salaries are laughable at best and good luck using your flight benefits (in 15 reviews)

  • The pay was lower than industry average (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Low pay, great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Philadelphia, PA
    Current Employee - Flight Attendant in Philadelphia, PA

    I have been working at US Airways full-time (less than an year)

    Pros

    Free flying domestically, cheap international flying, great dental and health benefits, and a lot of free time.

    Cons

    Your base salary is quite low. To make a livable salary (especially for cities like Philadelphia or Washington D.C.) you have to work on your days off. Everything is seniority based. There is nothing you can do to advance your career outside of staying in the same position for 25+ years. If you're looking for a challenging or rewarding career, being a flight attendant is not for you.

    Advice to ManagementAdvice

    Considering the nature of the business, there isn't much that management could change to make the job better. It's a great job for some, and it's an unrewarding, intellectually numbing career.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Reservation call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservations Agent in Tempe, AZ
    Former Employee - Reservations Agent in Tempe, AZ

    I worked at US Airways full-time (less than an year)

    Pros

    Benefits were good - able to fly right away.

    Cons

    Environment was toxic! No Job Joy! Always reminded that there were MANY other people that would be willing take your place. YOU do not matter - the customers really don't matter - just make sure your sales are up and your call times were down. There are many agents that have been there far to long - very rude to customers - there were many times when I cringed listening to the agents being rude to customers on the phone. I was actually scolded because I said - "Is there anything else that I can help you with today?"
    Noun -verb - period. That does not always work. There should always be an exception to that rule.

    Advice to ManagementAdvice

    Make the agents feel like they matter - a little bit..... Treat the customers better.
    Make sure the supervisors are qualified to supervise......

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Good company to work for great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cross Trained Agent
    Current Employee - Cross Trained Agent

    I have been working at US Airways part-time (more than an year)

    Pros

    The flight benefits can't be beat and the job is not difficult at all.

    Cons

    Low pay would be the only con really. The flight benefits make up for the low pay, but if you are not using the benefits or do not fly, then there is no reason to work for USAir or any airline with minimum wage starting salary.

    Advice to ManagementAdvice

    Give more opportunities to advance in the company.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Airways (more than 10 years)

    Pros

    Opportunities for growth and unlimited challenges

    Cons

    Work life balance is difficult

    Recommends
    Approves of CEO
  6.  

    A very professional and friendly place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Tempe, AZ
    Current Employee - Intern in Tempe, AZ

    I have been working at US Airways part-time (less than an year)

    Pros

    I enjoy how helpful all the other people in the office are when you are learning new tasks.

    Cons

    The training manuals are sometimes outdated.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Tempe, AZ
    Current Employee - Senior Analyst in Tempe, AZ

    I have been working at US Airways full-time (more than an year)

    Pros

    flexiable work style , flight benifit

    Cons

    low pay, poor management, less chance

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    I love it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Charlotte, NC
    Current Employee - Flight Attendant in Charlotte, NC

    I have been working at US Airways full-time (less than an year)

    Pros

    Benefits
    Culture
    Benefits
    Training
    People tend to love their job for the most part.

    Cons

    Compensation to start is a bit low.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Tempe, AZ
    Current Employee - Manager in Tempe, AZ

    I have been working at US Airways full-time (more than 8 years)

    Pros

    The perks of complimentary travel for self and family in addition to the work/life balance makes this an overall good company to work for.

    Cons

    Sometimes the politics of management can be a bit under-whelming , there is not a lot of transparency with regard to the selection and promotional processes.

    Advice to ManagementAdvice

    Transparency

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent
    Current Employee - Customer Service Agent

    I have been working at US Airways part-time (more than 3 years)

    Pros

    Great flying privileges and insurance benefits

    Cons

    can be very stressful when there are irregular operations. Computer system is ridiculous.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    It was a wonderful a pleasant place to work. Newark International

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ramp Agent Boarding Ticketing in Newark, NJ
    Former Employee - Ramp Agent Boarding Ticketing in Newark, NJ

    I worked at US Airways part-time (more than 3 years)

    Pros

    I worked on the ramp,Luggage on and off planes, chocked Spoke to to start engine walked him thru to the runway and Saluted them off. WORKED BOARDING FLIGHTS, AND UNLOADINS PASSENGERS, ALSO WORKED TICKETING AND CHECK - IN ALSO OUR AIR TO TOWER CONTROL.

    Cons

    WHEN I STARTED IN 1981 IT WAS PIEDMONT AIRLINES US AIR BOUGHT US OUT I WORKED PART TIME THERE PEOPLE CAME OVER AND WHEN RIGHT UP TO HIGHER scales and promotions THEN ALOT OF US THAT WORKED THERE LONGER.

    Recommends
    Approves of CEO

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