US Citizenship and Immigration Services

www.uscis.gov

US Citizenship and Immigration Services Reviews

Updated January 29, 2015
Updated January 29, 2015
22 Reviews
2.7
22 Reviews
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  1.  

    Good place to wrk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Immigration Services Officer II in San Diego, CA
    Current Employee - Immigration Services Officer II in San Diego, CA

    I have been working at US Citizenship and Immigration Services full-time (more than a year)

    Pros

    Good schedule, cases can be interesting. Flexible with opportunities to promote rapidly ( by fed standard)

    Cons

    Case load can be significant, sometimes rushed. Overlook some details that could impact cases.

    Advice to ManagementAdvice

    More time to process cases.

    Recommends
    Positive Outlook
  2.  

    I worked there as an intern and had a good experience

    Former Employee - Law Clerk in Chicago, IL
    Former Employee - Law Clerk in Chicago, IL

    I worked at US Citizenship and Immigration Services as an intern (less than a year)

    Pros

    A lot of writing, so you'll be able to add to your writing sample. And they give you a tour of some of the other immigration agencies, so it was a good introduction to immigration work for the federal government.

    Cons

    They didn't have a good place for the externs to work. We were all in the same room, and sometimes it was hard to get work done.

  3.  

    Asylum Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Adjudications Officer
    Current Employee - Adjudications Officer

    I have been working at US Citizenship and Immigration Services

    Pros

    Great team to work with
    Job security

    Cons

    Impossible deadlines for complex assignments

    Advice to ManagementAdvice

    Work on fair distribution of work and improvement of staff morale.

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  5.  

    Great Job for College Interns but No long term opportunities for career groeth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Automation Clerk in Washington, DC
    Former Employee - Office Automation Clerk in Washington, DC

    I worked at US Citizenship and Immigration Services as an intern (more than a year)

    Pros

    Relaxed atmosphere, hands on learning, great pay, opportunities to travel.

    Cons

    No room for advancement is the only major area that I would like to point out. Many higher officials have been in the same position and making $100,000 while those who have been working there for YEARS are still making entry level salaries.

    Recommends
    Neutral Outlook
  6.  

    A miserable place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Specialist in Washington, DC
    Former Employee - IT Specialist in Washington, DC

    I worked at US Citizenship and Immigration Services full-time (more than 3 years)

    Pros

    Nice location, right downtown, walking distance from train station.

    Cons

    Management has nothing but personal agendas, and the opinion, background, and experience of the employees are completely ignored.

    Advice to ManagementAdvice

    Please go someplace else, and allow honest people to do their jobs!

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful  

    Frustrating! Exceptions are the rule, not immigration law. Run the other way.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Immigration Services Officer II in Newark, NJ
    Current Employee - Immigration Services Officer II in Newark, NJ

    I have been working at US Citizenship and Immigration Services full-time (more than 10 years)

    Pros

    The pay is good if you stick with it. Not much else.

    Cons

    You have to leave your dignity and self respect at the door. This is the government, they hire who they want, they fire who they don't want. They create arbitrary guidelines and have a very haphazard way of accepting or rejecting officer decisions.

    Advice to ManagementAdvice

    Learn how to lead, not just how to dictate. Treat people with the respect that they deserve. Try to remember what it was like when you were coming up.

    Doesn't Recommend
    Neutral Outlook
  8. 1 person found this helpful  

    Typical Federal Service

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Citizenship and Immigration Services

    Pros

    You have job security once you make it out of probationary period. The benefits are decent. Your hours are rigid and overtime is strictly voluntary.

    Cons

    There are difficult people to work with, more so I think than in the private sector. No merit based system of recognition or rewards. Heavy office politics.

    Advice to ManagementAdvice

    It's the government so really no point in making suggestions. There always seems to be a completely different agenda from the one being shared with the public.

  9.  

    Great Mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Citizenship and Immigration Services

    Pros

    Mission is awesome an the people are committed to it

    Cons

    No cons in working there. Everything is great!

    Recommends
    Positive Outlook
  10.  

    People are friendly and quietly go about their work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management and Program Analyst in Washington, DC
    Current Employee - Management and Program Analyst in Washington, DC

    I have been working at US Citizenship and Immigration Services full-time (less than a year)

    Pros

    I got a promotion and was able to remain in Washington DC when my old job moved to Memphis, TN.

    Cons

    I'm not doing the same type of work I was before, which is business analysis, staffing analysis and budget formulation and analysis.

    Advice to ManagementAdvice

    None.

    Recommends
    Neutral Outlook
  11. 2 people found this helpful  

    Management had no interest in quality or fairness of service to those served; only cared about meeting deadlines.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN

    I worked at US Citizenship and Immigration Services full-time (more than a year)

    Pros

    Good pay and benefits; opportunity to serve your country and help potential new citizens; good people to work with; significant investment in training.

    Cons

    Wrong things are tracked and rewarded: management earns bonuses for meeting deadlines, so employees are pushed to ignore or gloss over complex or problematical cases; application of law/rules by employees varies so much that gross inequality of treatment of immigrants is endemic.

    Advice to ManagementAdvice

    Stop treating your employees like problems to be managed. Meetings should focus on teaching adjudicators how to apply the law/rules in a way that is fair and consistent. It's ridiculous to set up interview schedules so that interviewers are pushed to complete even uncomplicated cases within the time allowed; there is no provision for addressing difficult or complicated cases. Also, offices supposedly have the services of fraud investigators, legal counsel, etc., but the rank-and-file have no access to them, and management refuses to involve them, probably because that slows things down.

    Doesn't Recommend
    Neutral Outlook

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