US Defense Finance and Accounting Service

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US Defense Finance and Accounting Service Reviews

Updated April 17, 2015
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3.0
61 Reviews
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Pros
  • Great work life balance, very flexible (in 5 reviews)

  • great organization, great benefits, feel very fortunate to serve (in 3 reviews)

Cons
  • Not enough people to do the job, too many hours working on server issues with no one to assist needing more support (in 3 reviews)

  • Hard to move around to other positions, beauracratic, difficult to advance (lack of promotion potential) (in 2 reviews)

More Pros and Cons

Employee Reviews

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  1. I have been working at DFAS for 4.5 years and all in all it's a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Management Analyst in Cleveland, OH
    Current Employee - Financial Management Analyst in Cleveland, OH

    I have been working at US Defense Finance and Accounting Service full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    If you work hard and take advantage of all the programs and opportunities you can, moving up the "food chain" isn't that difficult. The benefits are great. Depending on what area you're in, there is the opportunity to telework.

    Cons

    You will likely always be stuck with at least a few worthless coworkers - they won't pull their weight or even work at all. However, even if you go above and beyond to cover your work and theirs, you likely won't be recognized for your efforts and they won't be reprimanded for underperforming. Get used to working with people who don't work!

    Advice to Management

    I understand the need for the union but they either have far too much power or the Supervisors need a clear cut and simple way to discipline their employees leading up to and including termination. Employees who don't work have got to be DFAS's #1 morale killer.

  2. Didn't stand a chance in he** of getting promoted if you were active in the union.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Specialist in Indianapolis, IN
    Former Employee - IT Specialist in Indianapolis, IN

    I worked at US Defense Finance and Accounting Service full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Nice building, pretty nice cubicles, reasonable temperature, good lighting, decent, but expensive, cafeteria, very good union (if you had a steward that knew what they were doing)

    Cons

    Untrained managers, people were promoted to manager out of: favoritism, because they were doing a good job as a clerk without ever being trained as a manager, because they ratted out people around them.

    Advice to Management

    Grow up! Employees working under you are not sheep to be herded with a whip or with threats. Learn to treat people the way you want to be treated.

  3. Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Defense Finance and Accounting Service

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Absolutely no pros for working for this agency

    Cons

    Everything. Your Morale will be nothing until you leave this place.

    Advice to Management

    Listen to your employees. Everyone fills out the survey, no one listens.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Bloat Bloat Bloat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Specialist in Indianapolis, IN
    Former Employee - IT Specialist in Indianapolis, IN

    I worked at US Defense Finance and Accounting Service full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    - Low Stress
    - Great benefits
    - Working to support our troops
    - Huge push to recruit young talent
    - Majority of current employees are near retirement age so a lot of leadership opportunities opening up

    Cons

    If you actually want to be productive and further your skill set, do not work here. There may be a lot of work to be done, but because of bureaucracy and stifling procedures you may actually one be productive 1/5 of the work week. You'll spend hours not being able to do work because it hasn't been approved yet. And much of the work that does get approved is fairly trivial stuff and often what could be accomplished by 1 person gets split out to 3 people just so everyone has at least one small thing to do. When people are sleeping at their desks, you know there is a problem.

  6. I enjoy the work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at US Defense Finance and Accounting Service

    Recommends
    Recommends

    Pros

    Great benefits, lots of time off, telework available, and flexible scheduling. Ive been with DFAS for almost 10 yrs and enjoy coming into work everyday.

    Cons

    Hard to get promoted here. Management tends to lean more towards people with a degree no matter what the degree is in. If you don't have a degree you can get passed by for someone who has it in underwater basket weaving. They just want the paper, they don't care what it's in. Also it's hard to get rid of bad employees so instead mgmt just ignores them

    Advice to Management

    Get the bad employees out, they hurt morale.

  7. Pay sucks but it's a stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Defense Finance and Accounting Service

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Lots of room for promotion

    Cons

    Pay is pretty low but it'll get you in the federal payroll

  8. not the job you think it is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Travel Pay Customer Service Representative in Rome, NY
    Former Employee - Travel Pay Customer Service Representative in Rome, NY

    I worked at US Defense Finance and Accounting Service full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    stable hours 9-5 or whatever your hours are m-f not much for OT (govt doesn't want to pa for it)

    Cons

    too many people who don't really care just a govt job. Unstable they had a time that it almost was shut down and as the customer service department I was in you had 2 options to move to Cleveland or Columbus from which you signed you would do if necessary. If any facility drops below 1000 positions then it has the POSSIBILITY of being closed by the govt from which last year with the furlough they had it almost shut down and therefore you would have been offered a job in one of those other cities or not get unemployment. Union is spineless and useless. Long probationary period so they can just get rid of you if they dont like you no matter how good of a job you do.

    Advice to Management

    Mangent like people who kiss but and not the people who actually care to help the military service members, spouses, other govt employees that deserve 100% of your attention and to fix it the first time RIGHT instead of passing the buck

  9. A good employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Defense Finance and Accounting Service

    Pros

    Lots of training and advancement opportunities for those willing to take advantage of them and willing to put forth more than the minimum effort required by the job.

    Cons

    Antiquated systems do not accommodate changes rapidly, if at all. This can challenge the ability of the organization to adequately accomplish the mission required. Ultimately leads to customer dissatisfaction and reduced employee morale.

  10. Too many accounting technicians here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Defense Finance and Accounting Service

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Nice atmosphere, plenty of time off, all American feel

    Cons

    Too many overqualified accounting techs. Many could easily be accountants or financial professionals. Techs do much more work than the accountants (although some of the accountants/finance people are overworked too)

    Advice to Management

    Hire people who have qualifications that fit the job. They don't take qualifications seriously. Some of the techs have degrees in Accounting while some of the Accountants have no degree at all!!!

  11. It pays the bills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Defense Finance and Accounting Service

    Pros

    Easy to take time off. Work isn't too difficult. Can get overtime pay on top of your salary. If you get into the LIM program you can move up faster.

    Cons

    Once you reach GS 11, you will have a hard time getting promoted to a GS 12. There just aren't that many available.

    Advice to Management

    Stop the propaganda about why we are here. It won't get the work done any faster.

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