US Department of Health and Human Services

  www.hhs.gov
  www.hhs.gov
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US Department of Health and Human Services Reviews

Updated September 11, 2014
Updated September 11, 2014
67 Reviews
3.4
67 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
US Department of Health and Human Services Secretary Kathleen Sebelius
Kathleen Sebelius
27 Ratings

Review Highlights

Pros
  • In addition it allows you to work from home 2-3 days a week (in 6 reviews)

  • Growth potential, great work/life balance (in 6 reviews)


Cons
  • As a governement agency, the salary is noncompetitive compared to the private sector (in 5 reviews)

  • Red tape, down time, unnecessary waiting for something as simple as an access badge (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Human Resource Specialist - Case Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Rsource Specialist  in  Portland, OR
    Current Employee - Human Rsource Specialist in Portland, OR

    I have been working at US Department of Health and Human Services full-time for more than 10 years

    Pros

    Excellent benefits and lots of training to learn job. Some good managers and some bad. Lots of coworker support. Great success of people getting off assistance.

    Cons

    Pay is not that good compared to private sector. Daily times of clients screaming at you and cursing you out. Too much paperwork and some managers are not supportive to work load, they keep putting it on, even thought you can't keep up. no over time and no kudos for people who do well. Takes forever to get rid of people who don't work and they cant force you to retire even if you can't do that job.

    Advice to ManagementAdvice

    Check on workers progress if they are over 65 and not doing the job, get them out. Nothing personal but working there for over 40 years is crazy, retire and let new people in. Also find ways to protect good programs and prosecute the ones who take advantage

    Recommends
    Neutral Outlook
  2.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Audit Intern  in  Monterey Park, CA
    Current Employee - Audit Intern in Monterey Park, CA

    I have been working at US Department of Health and Human Services as an intern for less than a year

    Pros

    Very Flexible, You work and experience real audits that have a real impact. Friendly staff with an abundance of knowledge

    Cons

    Work load is randomized. You don't really know whats next. Sometimes they don't have work for you so you need to keep yourself busy. Unpaid

    Positive Outlook
    Approves of CEO
  3.  

    public service is a blessing & a sacrifice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Health and Human Services full-time

    Pros

    mission driven employment; opportunity to impact public good

    Cons

    geographic locations (CMS HQ is in Woodlawn, MD); overall agency culture; lack of quality mid-level managers

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    demonstrated a high level of maturity with demonstrated self confidence & ability to make decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Liaison  in  Houston, TX
    Former Employee - Community Liaison in Houston, TX

    I worked at US Department of Health and Human Services full-time for more than 10 years

    Pros

    achieves satisfaction working with your peers

    Cons

    meeting deadlines in high volume area

    Advice to ManagementAdvice

    productive relationship with co/workers

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great place to work. Love the mission and the people. Bad boss.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisory Human Resources Specialist  in  Washington, DC
    Former Employee - Supervisory Human Resources Specialist in Washington, DC

    I worked at US Department of Health and Human Services full-time for more than 5 years

    Pros

    I liked the opportunity to work in a federal agency with such a broad mission that touches the lives of so many of our citizens. People who work in the Operating Divisions (NIH, CDC, FDA, etc.) show a lot of passion for the work. Providing support services that allow them to do their best was a great feeling.

    Cons

    The HR shop wasn't that great. Lots of slackers. People who worked hard, were continually overworked. Those who were not pulling their weight were simply shelved or overlooked. Rewards were low as management in HR usually reserved all of the award money for themselves or overspent in other areas which meant the HR office had no money left for awards for the rank and file. Our CHCO set up an awards schedule that allowed some top rated employees only about $300 while she raked in $80K in awards one year for the collective efforts of the staff!

    Advice to ManagementAdvice

    Recognize employees for their individual and organizational contributions. Deal swiftly with poor performers. Use open merit competition as intended in the law. Select more people with technical competence and fewer who just excel at being warm and fuzzy but dumb and inefficient. People need leaders who know what they are doing. Cheerleaders are great but coaches and the team win the game.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    I worked as a Telecommunication Specialist and the team I worked with was always encouraging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telecommunnication Specialist  in  Rancho Cordova, CA
    Former Employee - Telecommunnication Specialist in Rancho Cordova, CA

    I worked at US Department of Health and Human Services part-time for less than a year

    Pros

    Friendly environment, tech support across the nation was helpful. The team I worked with always upbeat, open, professional, and most were ex-military! What a great combination to work with all week long.

    Cons

    I wish my truck were running strong but unfortunately mechanical problems prevented me to fulfill the contract.

    Advice to ManagementAdvice

    Please keep the team mix, part military & part non-military crew!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Opportunities exist to make a difference and to grow but, just as with any large bureaucracies, things can move slow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Public Affairs  in  Washington, DC
    Current Employee - Public Affairs in Washington, DC

    I have been working at US Department of Health and Human Services full-time for more than 5 years

    Pros

    Federal government provides excellent benefits and security
    HHS is large enough to be able to move laterally within the organization

    Cons

    Slower to change than desirable

    Advice to ManagementAdvice

    Realize that to be successful in the future, it will be necessary to have a workforce that is more nimble and agile. Some of the initiatives underway in the Office of the Chief Technology Officer are good but there needs to be a much greater investment in resources to make them scalable.

    I would also recommend a much greater commitment to knowledge management. Too much institutional knowledge is lost and this will only increase as greater turnover becomes the norm.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Interesting place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Analyst  in  Washington, DC
    Current Employee - Program Analyst in Washington, DC

    I have been working at US Department of Health and Human Services full-time for more than 3 years

    Pros

    Work life balance is excellent

    Cons

    Poor incompetent leadership / a group think culture.

    Advice to ManagementAdvice

    Promote the folks who are competent & not buddy's.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Program Support Center HHS Reputation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications  in  Washington, DC
    Former Employee - Communications in Washington, DC

    I worked at US Department of Health and Human Services full-time for less than a year

    Pros

    Department of the Director of the Program Support Center. Nice to work for the Director with perks and the respect that comes from others. Good office space. Support is pretty good. Projects are interesting and you are genuinely serving the greater public. Many of the employees were good, hard working and wanted to stay in the department. Compensation and perks were good.

    Cons

    I'm offering this to help those who are thinking that this is a good career move as I did. The environment is very dictatorial; an environment some might thrive in, others might not. There are no processes in place to help an employee improve their performance, or get advancement. It's all about the Directors needs and how one person in upper management wants the work delivered - without any input from 'workers' even if that employee has valid and important suggestions based on experience an education. It was not a nurturing environment that encourages workers to do better. Four out of seven of the team quit while I was there, two new employees were hired and let go. The core team that was left had a lot of fear about their jobs. It wasn't a very good place to work.

    Advice to ManagementAdvice

    Have better communication and involvement from the Director directing his team in how it does it's work instead of being isolated from the processes. The isolation of the Director from the team by one person creates an opportunity for politics, back-biting and power plays. One person at the top makes all the decisions based on their own opinion. It is suggested to instead sincerely allow those who do a good job to be allowed to do it, and give the employee the room to grow. When a new Director of Communications comes on board and sits down with the team for the first time and honestly asks everyone what they would like to see get better, and everyone is completely silent and grim, you have to know there is a deep problem.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    A pretty good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Health and Human Services

    Pros

    They have been pretty good about offering step increases and other annual incentives.

    Cons

    This is a very union heavy environment. Staff file grievances for very minor issues.

    Recommends
    Neutral Outlook
    Approves of CEO

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