US Department of Homeland Security

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US Department of Homeland Security Reviews

Updated March 3, 2015
Updated March 3, 2015
218 Reviews
3.2
218 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jeh Johnson
25 Ratings

Review Highlights

Pros
  • Great people, opportunities to make a difference, federal holidays, teamwork, interesting (in 14 reviews)

  • The pay and benefits are as good as can be found anywhere (in 11 reviews)


Cons
  • Upper management that "doesn't have your back (in 8 reviews)

  • Need more decisive Leadership/ Better work life balance (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    IT Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager
    Current Employee - IT Manager

    I have been working at US Department of Homeland Security

    Pros

    Benefits are abundant. Great working environment and a chance to work with emerging technologies and a multitude of diverse federal agencies.

    Cons

    Large organization not completely integrated and currently restricted by budget constraints.

    Advice to ManagementAdvice

    Focus on inter-agency operations and transparency with internal components.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    20 years as Special Agent, USSS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Special Agent in Washington, DC
    Current Employee - Special Agent in Washington, DC

    I have been working at US Department of Homeland Security full-time (more than 10 years)

    Pros

    Wide ranging opportunities to work in law enforcement and protection. Offers individuals many paths to specialize and experience a variety of assignments and work environments. I have traveled to dozens of countries, gained experience in investigations and security planning and practices. Have worked in both field offices and protective details. A wonderful opportunity for public service. Excellent health insurance, car provided.

    Cons

    Eventually you "top-out" in salary as agents can't make more than a congress person, so you find that you work a lot of hours for free. Must be willing to travel second class. If bureaucracy bothers you, this job may not be your type.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Intern Mental ealth Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internship in Detroit, MI
    Former Employee - Internship in Detroit, MI

    I worked at US Department of Homeland Security

    Pros

    Internship personal Growth, working with NA as well as substance abuse, and counselors that have been around for sometime, that you may be able to learn from.

    Cons

    Trying to learn everything within the limited time that you have their at the company.

    Advice to ManagementAdvice

    Hire some of the interns , at the end of their time with your company , out of all the people that have interned at the company, no one that i have worked with have been hired.

    Recommends
    Neutral Outlook
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  5.  

    Great Job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Security Officer in Atlanta, GA
    Current Employee - Transportation Security Officer in Atlanta, GA

    I have been working at US Department of Homeland Security part-time (more than 3 years)

    Pros

    Its a prestiege government profession

    Cons

    We are the step child of the government

    Advice to ManagementAdvice

    Be more for the people

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Need better path for career success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Homeland Security full-time (more than 10 years)

    Pros

    Good entry level job. Good training for customer service.

    Cons

    favoritism when it comes to promotions and office positions. Its not what you know. But who you blow.

    Advice to ManagementAdvice

    If you have not gotten it right after almost 13 years. It may never happen.

    Doesn't Recommend
  7. 1 person found this helpful  

    Lack of motivation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Specialist in Winchester, VA
    Current Employee - IT Specialist in Winchester, VA

    I have been working at US Department of Homeland Security full-time (more than 10 years)

    Pros

    stable job, little fear of layoffs

    Cons

    Culture of inefficiency. Due to lack of a profit motivator like in a private business, people and management are motivated only by empire building.

    Doesn't Recommend
    Negative Outlook
  8.  

    Management and Program Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management & Program Analyst in Washington, DC
    Current Employee - Management & Program Analyst in Washington, DC

    I have been working at US Department of Homeland Security

    Pros

    Federal positions, with all of the associated perks. Federal work can be very challenging, in that so many people are leaving and there is so much to do. This is good for those who want to take on new responsibilities. See Cons for the downside to this approach, however.

    Cons

    DHS has significant challenges with leadership, strategic planning, and employee development. Don't expect to be promoted (or even recognized for good work) -- it's up to you to move into new positions. Keep your eye on the door, so you know when and where to leave.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great Internship exposure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Executive Assistant Intern in Washington, DC
    Current Intern - Executive Assistant Intern in Washington, DC

    I have been working at US Department of Homeland Security as an intern (less than a year)

    Pros

    The overall good of protecting the country

    Cons

    Veterans preference blocks talented people who also may qualify for the job

    Advice to ManagementAdvice

    Nothing please keep up the good work

    Recommends
    Positive Outlook
  10.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Homeland Security full-time (more than a year)

    Pros

    It is a secure job.

    Cons

    Beaucracy can hold things up

    Advice to ManagementAdvice

    None really at this point

    Recommends
    Neutral Outlook
  11.  

    Interesting investigative work. Lots of career opportunities, .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Special Agent in Chicago, IL
    Former Employee - Special Agent in Chicago, IL

    I worked at US Department of Homeland Security full-time (more than 10 years)

    Pros

    Good salary and vacation. need to be self motivated

    Cons

    Every day is different. Priorities change as the government changes

    Recommends
    Neutral Outlook
    No opinion of CEO

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