US Department of Homeland Security

  www.dhs.gov
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US Department of Homeland Security Reviews

Updated August 18, 2014
Updated August 18, 2014
181 Reviews

3.1
181 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jeh Johnson
16 Ratings

Review Highlights

Pros
  • Sometimes you get to make a difference by locking up career criminals (in 11 reviews)

  • The pay and benefits are as good as can be found anywhere (in 8 reviews)


Cons
  • Upper management that "doesn't have your back (in 7 reviews)

  • Long hours to keep aircraft in the air safely (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Specialist  in  Washington, DC
    Former Employee - IT Specialist in Washington, DC

    I worked at US Department of Homeland Security full-time for more than 3 years

    Pros

    The DHS Management Component has great work exposure to all of the DHS Components. The Senior Executives I meet or work for were top notch. Pay was good.

    Cons

    DHS and especially the newer Components are still maturing and solidifying their mission space. Where Component missions over lap or are unclear there is a lot of extra effort needed just to sort things and before the work is started. Every year is gets easier.

    Advice to ManagementAdvice

    Stability. The political turn offer is expected and even normal. However, with such a young organization it can cause a lot of extra effort to adjust.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Its ok for what you get

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tso  in  Bellingham, WA
    Current Employee - Tso in Bellingham, WA

    I have been working at US Department of Homeland Security full-time for less than a year

    Pros

    Great pay, great workers, and very up beat

    Cons

    Depending on the manager you have, they can either be extremely great, or the worst ever.

    No opinion of CEO
  3.  

    Too much democracy, not much getting done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer
    Current Employee - Programmer

    I have been working at US Department of Homeland Security full-time for more than a year

    Pros

    Job security is strong. There is plenty of room to grow in the beginning of your career.

    Cons

    The growth room exponentially decreases until at the point where you're waiting for people to retire, or willing to relocate to a new area. The technical expertise is extremely lacking in all facilities I've worked, where those who are always on the forefront of upcoming technologies will feel bored. At one facility the developers were forced to work on Windows XP until 2014.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Important Mission, Management is the problem.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Specialist  in  Tucson, AZ
    Current Employee - Human Resources Specialist in Tucson, AZ

    I have been working at US Department of Homeland Security full-time for more than 10 years

    Pros

    Salary and benefits, government's golden handcuffs.

    Cons

    Extreme Favoritism and a good old boy promotional system, top heavy!

    Advice to ManagementAdvice

    Move Upper Management to other locations.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Excellent Agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Department of Homeland Security

    Pros

    Excellent Agency to work for with many opportunities for lateral movement and promotion.

    Cons

    Some positions may require intensive travel, which could be a burden on family life.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    It was a growing experience, tackling national acquisition requirements.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Contract Specialist  in  Washington, DC
    Current Employee - Senior Contract Specialist in Washington, DC

    I have been working at US Department of Homeland Security full-time for more than 5 years

    Pros

    My Co-workers and immediate supervisors were a joy to work with.

    Cons

    Upper management demonstrated mediocre management skills and poor technical abilities, but were politically astute.

    Advice to ManagementAdvice

    Upper management should refresh their technical skills using current software to better understand the challenges facing the workforce. Be visible, available, and receptive.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    TSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ombudsman - Civil Rights  in  Arlington, VA
    Former Employee - Ombudsman - Civil Rights in Arlington, VA

    I worked at US Department of Homeland Security full-time for less than a year

    Pros

    I worked at TSA HQs for eight months there were a few good staff members.

    Cons

    Lack of leadership with management, favoritism, no sense of security and lack of trust with co-workers. I would not recommend this job to a friend. TSA has the highest turnover rate in the federal government.... That should tell you something.

    Advice to ManagementAdvice

    Properly train management.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Homeland Security

    Pros

    Great Pay, Good hours, Reliable work.

    Cons

    Extremely Stressful, Bad management, Favoritism, Poor future outlook.

    Advice to ManagementAdvice

    Promote people based on skill sets, not friendships.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Required to thrive: sense of humor, appreciation for absurdist bureaucracy, and ability to make the best of things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at US Department of Homeland Security full-time for more than 3 years

    Pros

    At DHS headquarters you can have an opportunity to learn about how federal government politics works at its worst, which is simply fascinating. Also you'd be amazing at how many very cool jobs are hidden within some offices at this place. There are also great pockets of hard-working, smart, dedicated people. If you find one of these, you'll have a great experience.

    Cons

    It's all politics. Maybe the new Secretary is different, but the infighting here can be extreme as the agency continues to try to define itself since its creation.

    Advice to ManagementAdvice

    Try to instill a culture of how offices can serve the whole agency and the American people, rather than what each office has "power" over, or what each office's "turf" is.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Neither satisfied, nor dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tso  in  San Diego, CA
    Current Employee - Tso in San Diego, CA

    I have been working at US Department of Homeland Security full-time for more than a year

    Pros

    Federal job with more stability

    Cons

    Lack of opportunities for promotion

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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