US Department of Homeland Security Reviews

Updated April 23, 2015
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3.3
235 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Jeh Johnson
30 Ratings

Pros
  • Great people, opportunities to make a difference, federal holidays, teamwork, interesting (in 14 reviews)

  • The pay and benefits are as good as can be found anywhere (in 11 reviews)

Cons
  • Upper management that "doesn't have your back (in 8 reviews)

  • Need more decisive Leadership/ Better work life balance (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Program Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Washington, DC
    Current Employee - Program Manager in Washington, DC

    I have been working at US Department of Homeland Security full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Its amazing to make a difference

    Cons

    Work environment is not good

    Advice to Management

    Strong Leadership is needed

  2. short title

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Homeland Security full-time

    Pros

    Good pay salary and beneficts

    Cons

    Too much ot even if you don't want it

  3. As a Supervisory Special Agent I worked with a team that satisfied the request and investigations required by my unit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Special Agent in Washington, DC
    Former Employee - Special Agent in Washington, DC

    I worked at US Department of Homeland Security full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    opportunity for growth is great for the motivated agent

    Cons

    Homeland Security, just as any other intell/ investigative agency stays under the radar of congress for cuts.

    Advice to Management

    none

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at US Department of Homeland Security full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Missions, training opportunities and quality of working level employees

    Cons

    Leadership can be improved significantly

  6. Citizenship Immigration Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Immigration Officers Services Assistant in Memphis, TN
    Current Employee - Immigration Officers Services Assistant in Memphis, TN

    I have been working at US Department of Homeland Security full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Job security as immigrants are continuously seeking naturalization or green cards.

    Cons

    Tough jump from GS-7 to GS-9, but opens doors to other federal positions once attained.

    Advice to Management

    Open application to more contractors already working in the positions being posted.

  7. Unbelievable opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Special Agent
    Current Employee - Special Agent

    I have been working at US Department of Homeland Security full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Too many to list at the moment

    Cons

    They often fail at first line supervision

    Advice to Management

    Need to perform better at first line supervision.

  8. Business Interface Specialis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Internface Specialist in Washington, DC
    Current Employee - Business Internface Specialist in Washington, DC

    I have been working at US Department of Homeland Security

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible, Telework, easy to get to,

    Cons

    Bad Management, not much room for growth

  9. Not Too Big to Fail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant in Washington, DC
    Former Employee - Executive Assistant in Washington, DC

    I worked at US Department of Homeland Security full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    New management every few years.

    Cons

    Middle management is horrible.

    Advice to Management

    Hold people accountable for their actions. Clean house and promote from within.

  10. Rather be unemployed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at US Department of Homeland Security full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Makes you appreciate a job at another agency.

    Cons

    *Horrible Management; just look at how many Senior Executives have been fired or arrested. ICE has had its top 6 managers either forced to resign or arrested.
    *Senior Executives who cant find jobs elsewhere end up at DHS.
    * Internal Affairs at DHS is more corrupt than the people they investigate.
    * Employee surveys rank DHS last, with ICE being the very bottom of the pile.

    Advice to Management

    Resign or retire. Your stench is ruining the people who work for you. It is so bad, that the few good managers at DHS ICE cant hack their way thru the garbage to improve things. You have no values or moral compass. The security of the homeland is being protected by the low-level workers, not you.

  11. Anonymous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at US Department of Homeland Security full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Flexible time, transportation allowance, duties don't require a lot of knowledge

    Cons

    Duties not was described in job announcement. Near impossible to transfer. Does not recognize skills and education

    Advice to Management

    Don't hire overqualified people. Be upfront in the interview about what the work entails

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