US Department of Homeland Security

  www.dhs.gov
  www.dhs.gov

US Department of Homeland Security Reviews

Updated December 16, 2014
Updated December 16, 2014
207 Reviews
3.1
207 Reviews
Rating Trends

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Jeh Johnson
24 Ratings

Review Highlights

Pros
  • Great people, opportunities to make a difference, federal holidays, teamwork, interesting (in 14 reviews)

  • The pay and benefits are as good as can be found anywhere (in 11 reviews)


Cons
  • Upper management that "doesn't have your back (in 8 reviews)

  • Need more decisive Leadership/ Better work life balance (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    QA analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Homeland Security

    Pros

    Geat company to work for treat contractors with respect

    Cons

    None at this time life my job

    Recommends
  2.  

    Transportation Security Administarion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Homeland Security full-time (more than 8 years)

    Pros

    Great Job, great benefits, room for advancement

    Cons

    Job Security, not much of a raise

    Recommends
    Positive Outlook
  3.  

    Happy to have a job*

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enforcement Removal Assistant in Miami, FL
    Current Employee - Enforcement Removal Assistant in Miami, FL

    I have been working at US Department of Homeland Security

    Pros

    -Great Benefits
    -Exceptional Lower Management
    -Job Security

    Cons

    -Uncertainty in the grand scheme of things
    -Lack of understanding in upper management decisions

    Advice to ManagementAdvice

    Better communication to the lower echelons of employees but overall a good rapport with management. Compensation is adequate for the demands of the job. Definitely a glass ceiling for the administrative portion, but understandable for a law enforcement agency.

    Recommends
    Positive Outlook
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  5.  

    DHS HQ

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Homeland Security

    Pros

    Government benefits; fast-paced environment; continually challenged to address changes within a high-profile, politically-defined program.

    Cons

    Continuous change in direction of program driven by political factors leads to a challenging environment.

  6.  

    Performed passenger, employee, luggage electronic and physical screening duties.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transportation Screening Officer in Irving, TX
    Former Employee - Transportation Screening Officer in Irving, TX

    I worked at US Department of Homeland Security full-time (more than 5 years)

    Pros

    Retirement benefits, health insurance, 401k options. Schedules open to regular yearly bid. Airport proximity to my residence. Early retirement after five years of service.

    Cons

    Racial preference, reverse discrimination, lack or absence of command presence and situational awareness. aviation security very exposed, management is reactive and not proactive. High attrition rates due to discriminatory policies. Lack of education time.

    Advice to ManagementAdvice

    Promote the best qualified candidate and not by race and quotas. Be more concerned with security rather than customer service.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good benefits with opportunity for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TSA Lead Officer in Phoenix, AZ
    Current Employee - TSA Lead Officer in Phoenix, AZ

    I have been working at US Department of Homeland Security full-time (more than 5 years)

    Pros

    Benefits, retirement package is sound

    Cons

    Starting salary is low. Standard Operating Procedures are spread over so many pages with so many "ifs" and constant changes it makes procedures difficult to follow.

    Advice to ManagementAdvice

    Improve the interviewing process to effectively match employees best suited for the jobs. Using the behavioral style interviews where the interviewer never sees the applicants resume often leaves the best candidates out, the gift of gab wins over the talents of the employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Wide-ranging department with numerous opportunities for public service

    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at US Department of Homeland Security full-time (more than 5 years)

    Pros

    Opportunity to do the right thing, good benefits, some very good people trying to serve the public, often in thankless jobs. Opportunity to make valuable connections

    Cons

    Directionless, some very weak leadership in certain places. Complex Congressional oversight structure makes doing the assigned job difficult for people at all levels. Difficult to compete with private sector salaries.

    Advice to ManagementAdvice

    Need to have active engagement with mid-level workforce to ensure that senior leadership is getting accurate picture of what is truly happening in department.

  9.  

    Summer at DHS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Department of Homeland Security full-time (less than an year)

    Pros

    Great opportunities for learning, advancement, and leadership. Good job security and benefits. You also get a great feeling of serving ones country and actually making a difference.

    Cons

    Salary is much much much lower than in the private sector. Also, you will have to put up with a great deal of tedious government bureaucracy.

  10. 1 person found this helpful  

    Bureaucracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at US Department of Homeland Security full-time (more than 3 years)

    Pros

    Wide range of missions and subject areas to work on.
    Never a dull moment; there is always a crisis that you're working on.

    Cons

    The department is too big and often things get lost in the fray

    Advice to ManagementAdvice

    There are not a lot of opportunities for growth, being federal government. In addition, growth is not fair, with many employees happy to wait out others.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Transportation Security Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Security Officer in Jamaica, NY
    Current Employee - Transportation Security Officer in Jamaica, NY

    I have been working at US Department of Homeland Security full-time (more than 5 years)

    Pros

    Benefits, Pay, and experience in government job setting

    Cons

    no work-life balance and work schedule is not flexible

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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US Department of Homeland Security (Photo thanks to Flickr user nsub1, available under by-nc-nd v2.0)
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