US Department of Homeland Security

  www.dhs.gov
  www.dhs.gov

US Department of Homeland Security Reviews

Updated October 29, 2014
Updated October 29, 2014
196 Reviews
3.0
196 Reviews
Rating Trends

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Jeh Johnson
21 Ratings

Review Highlights

Pros
  • Great people, opportunities to make a difference, federal holidays, teamwork, interesting (in 13 reviews)

  • The pay and benefits are as good as can be found anywhere (in 9 reviews)


Cons
  • Upper management that "doesn't have your back (in 8 reviews)

  • Long hours to keep aircraft in the air safely (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very political and not great for starting your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA

    I have been working at US Department of Homeland Security full-time (more than an year)

    Pros

    A lot of visibility into a wide range of national security issues
    Government benefits
    A lot of great people
    Opportunities to work on a lot of different projects

    Cons

    No vertical movement unless your a GS 13 or above. Most positions end at a GS 12.
    Managers can be disassociated from their employees
    Most people are more worried about their future then moving their projects forward

    Advice to ManagementAdvice

    More vertical movement for employees.
    Better bonus system
    Higher compensation that is actually industry standard (not entry at 53k when you can make 80k for the same job somewhere else, or even 66k at another gov agency

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Favorable Experince

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Special Agent in Los Angeles, CA
    Current Employee - Special Agent in Los Angeles, CA

    I have been working at US Department of Homeland Security full-time (more than 10 years)

    Pros

    Great opportunities for advancement if one applies themselves and learns the trade. Ability to work almost anywhere in U.S. or around the world in about 47 countries. Many great people to work beside with very good pay and benefits.

    Cons

    Very large bureaucratic government department in relative infancy that is somewhat rigid and stunted. Difficult fiscal times make it extremely awkward to accomplish agency missions.

    Advice to ManagementAdvice

    People are still the greatest assets.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great people, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at US Department of Homeland Security full-time (more than 5 years)

    Pros

    Great people, opportunities to make a difference, federal holidays, teamwork, interesting

    Cons

    Easy to get stuck at the GS-7 level, management above supervisors are focused on their career to a point that it is detrimental to the mission, underqualified people are promoted due to friendships

    Advice to ManagementAdvice

    Stop playing favorites and start rewarding productivity. Your agents want to do a good job and your intel support wants to assist in operations. Trust those agents and intel support.

    Recommends
    No opinion of CEO
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  5.  

    Very political place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Manager in Appleton, WI
    Former Employee - Security Manager in Appleton, WI

    I worked at US Department of Homeland Security full-time (more than 3 years)

    Pros

    exciting and always changing atmosphere

    Cons

    government employees complain all of the time and upper management is very political

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Tremendous opportunities- career throttling manager incompetence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Chief Counsel in New York, NY
    Current Employee - Assistant Chief Counsel in New York, NY

    I have been working at US Department of Homeland Security full-time (more than 5 years)

    Pros

    The work life balance is unsurpassed

    Cons

    Dealing with entitled federal employees and obtuse managers who pack any and all people skills

    Advice to ManagementAdvice

    Learn to be human

    Recommends
    Neutral Outlook
  7.  

    Great Mission, very poor execution and severe lack of leadership and visions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Homeland Security full-time (more than 10 years)

    Pros

    Co-workers are among some of the best in the country at what they do.

    Cons

    No support from inside the beltway for any field level assets.

    Advice to ManagementAdvice

    Reduce the number of political appointees and start becoming a support element to the field

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Department of Homeland Security as an intern (less than an year)

    Pros

    Great place to intern, you learn a lot and the supervisors are very helpful and took you us to all their meetings so we can get a first hand look at their work.

    Cons

    No cons except it'd be great if compensation was provided, at least transportation stipend

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    TSO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tso in Boston, MA
    Current Employee - Tso in Boston, MA

    I have been working at US Department of Homeland Security full-time (more than 10 years)

    Pros

    Stable Job, base pay helps pay my bills, the actual job is good, reasonable amount of vacation time and health insurance.

    Cons

    Inconsistent schedule, no advancement, no human resource department, no cost of living raises, promotions are not determined by knowledge, skills, abilities, or acts. commute and parking options limited, multiple recertification tests or termination, incompetent leadership. interoffice politics, favoritism, etc...

    Advice to ManagementAdvice

    more integrity testing in regards to leadership, grade/step method of payment, access to a person to person human resource department, promotion interviews that reflect the job and proper training for those promoted, more flexibility in regards to commuting, parking, and scheduling. positive reinforcement for a job well done by the workforce, and leadership actually following the principles of evolution training which was largely ignored by leadership.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Keep the roots and mission in mind....9/11 and our ever increasimg security challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Program Manager in Washington, DC
    Former Employee - Senior Program Manager in Washington, DC

    I worked at US Department of Homeland Security full-time (more than 3 years)

    Pros

    Making a difference amidst the bureaucracy.
    Working, mostly, with folks who still have a passion for public service.
    Opportunity for varied exposure to a host of cool missions.

    Cons

    Working across Component lines often challenged due to lack of strategic vision, shared budgets. "One DHS" is still a vision, not reality. As a result, not the most efficient Federal example.

    Advice to ManagementAdvice

    Get in the same sandbox and play nice.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great start, but no place to go.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Homeland Security full-time (more than 5 years)

    Pros

    The Department has a great mission to work towards and provides you with Federal benefits. You get to work on some of the most important issues of the day and potentially spin out a great career.

    Cons

    There is way too much politics involved in the day-to-day operations. Authority is incredibly centralized and must be made at the highest possible level of political leadership. Creativity and innovation are stifled in favor of building up the egos and careers of political appointees and leadership. Leadership talk about retention and career advancement for career employees are not met with equal action. Congress also deserves some of the blame by having too many Committees involved in oversight of the Department, with each Committee generating separate requirements for the Department to fulfill.

    Advice to ManagementAdvice

    Leadership needs to spend more time being managers and less time being subject matter experts. Decisions should be allowed, and encouraged, to be made at the lowest possible level to increase efficiency. There should also be less political employees who just have a no-problems-on-my-watch attitude.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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