US Department of Homeland Security Reviews

Updated August 22, 2015
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3.2
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Jeh Johnson
14 Ratings

Pros
  • Knowing that the things you do can make a difference in protecting the country you live in and making America safe (in 14 reviews)

  • The pay and benefits are as good as can be found anywhere (in 11 reviews)

Cons
  • Upper management that "doesn't have your back (in 8 reviews)

  • Very difficult work-life balance (in 4 reviews)

More Pros and Cons

78 Employee Reviews

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  1. Computer Specialist InfoSec

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Specialist in Fairfax, VA
    Current Employee - Computer Specialist in Fairfax, VA

    Pros

    Lots of opportunity to get experience on latest security software and appliances.

    Cons

    There are not cons as of yet.


  2. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Alexandria, VA
    Current Employee - Systems Engineer in Alexandria, VA
    Positive Outlook
    Approves of CEO

    I have been working at US Department of Homeland Security full-time (More than 5 years)

    Pros

    Telework, alternate work schedules, great salary and benefits

    Cons

    Beauracracy, pace of work constantly fluctuating between overwhelmed to underwhelmed


  3. Attorney

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attorney in Washington, DC
    Former Employee - Attorney in Washington, DC

    Pros

    Dedicated and mission-driven employees; important work with real meaning; great professional development

    Cons

    Bureaucracy and an unwillingness to make basic changes; lack of transparency; lip service to employees' wishes

    Advice to Management

    Adapt to workplace changes, incorporating things like telework; get out of entrenched government way of thinking


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  5. Helpful (2)

    N/A

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at US Department of Homeland Security full-time (More than a year)

    Pros

    work/life balance, liberal leave, telework, medical, work can be meaningful at times

    Cons

    must be liked by sr mgmt to see career growth, lots of retired-in-place staff, inexperienced managers facilitate unhappy staff, hiring process is cunningly manipulated to hire favorites/friends. If your an ass-kisser/suck-up this place is definitely for you, no real repercussions for bad work which is why it persists. Technology can be outdated--were still using BlackBerrys--enough said...

    Advice to Management

    Put your feelings and personal world-building to the side, and manage fairly.


  6. Helpful (1)

    Fits every stereotype of government employment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Herndon, VA
    Current Employee - Anonymous Employee in Herndon, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at US Department of Homeland Security full-time

    Pros

    Salary for work expected, flexible schedule, benefits

    Cons

    Inept management at all levels, cronyism, micromanagement


  7. DHS is worst place to work in the Federal Government

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Washington, DC
    Former Contractor - Anonymous Contractor in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at US Department of Homeland Security as a contractor (More than 3 years)

    Pros

    Fed: 1. If you manage to win the lottery and net a Fed position with DHS (most likely with a lengthy Military background and or LEO experience) than you are set. 2. Alternate work schedule - Work from Home 3. EEO - Have a conflict with another Fed? They'll mediate and send you somewhere else. Almost impossible to be fired. 4. Annual pay scale raises 5. Huge discounts, benefits, incentives, etc. Contractor: 1. Minus netting an unstable quasi-steady paycheck, there are no pros that I can see for contract personnel.

    Cons

    DHS was voted the worst place to work in the Federal Government two years in a row. The divide between Contract and Federal Employees is an ever present reminder of how difficult it is to cultivate any type of culture or value within the workplace. What I was exposed to were Federal Managers who made life impossible for middle career professionals to advance themselves within the Federal Government. There is absolutely no growth potential for contract staff who happen to make up 60% of the Fed workforce. Favoritism not performance is the only exception I've seen to a Contractor becoming a Fed. Contractors are looked at as an expendable workforce. My group within a HQ was let go with little to no notice - some of which who had been supporting the Agency (component) for more than ten years. Paid time off is almost non-existent, DHS never properly piloted a telework program nor was it allowed for contract staff within my component. There generally seemed to be a lack of professionalism or any real benchmark of experience for leadership. It is highly unfortunate that legitimate talent is not rewarded. I went private industry after spending three years trying to return to a Federal environment.

    Advice to Management

    Respect your contract personnel.


  8. It's ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Infrastructure Security in Washington, DC
    Current Employee - Infrastructure Security in Washington, DC
    Recommends
    Disapproves of CEO

    I have been working at US Department of Homeland Security full-time (More than 5 years)

    Pros

    Work with some great ppl.

    Cons

    Make up rules as they go. Too much micro managing.

    Advice to Management

    Know what you are Doug and stick to the rules.


  9. Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District of Columbia in Washington, DC
    Former Employee - District of Columbia in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at US Department of Homeland Security full-time (More than a year)

    Pros

    Understand and be part of the Homeland Security mission; to serve the taxpayer and to identify future threats and partner with other agencies and internally to mitigate these threats

    Cons

    Personnel lacked experience even at the higher grades which did not allow for growth of the mission area

    Advice to Management

    Hire the right person for the right job with the appropriate skills and experience


  10. Helpful (1)

    Fair but stuck

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA

    I have been working at US Department of Homeland Security full-time (More than 5 years)

    Pros

    -Great work/life balance -Security -Flexibility with schedules

    Cons

    -Technology isn't up to date at all -Slow environment -No internal hiring HR process, have to reapply to OPM, harder to get promoted -Training can be disapproved due to mission changes or budgeting reasons -Still has reservations about teleworking when it is year 2015

    Advice to Management

    -Provide the technology the employees need to be efficient -Hold employees accountable for their work -Establish an internal hiring HR process rather than having to go through OPM who has no idea what the employee does and just reads what is submitted in the application


  11. Program Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Washington, DC
    Current Employee - Program Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I have been working at US Department of Homeland Security full-time

    Pros

    Its amazing to make a difference

    Cons

    Work environment is not good

    Advice to Management

    Strong Leadership is needed



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