US Department of Homeland Security Reviews

Updated June 29, 2015
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3.2
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Jeh Johnson
12 Ratings

Pros
  • Knowing that the things you do can make a difference in protecting the country you live in and making America safe (in 14 reviews)

  • The pay and benefits are as good as can be found anywhere (in 11 reviews)

Cons
  • Upper management that "doesn't have your back (in 8 reviews)

  • Very difficult work-life balance (in 4 reviews)

More Pros and Cons

72 Employee Reviews

Sort: Popular Rating Date
  1. Program Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Washington, DC
    Current Employee - Program Manager in Washington, DC

    I have been working at US Department of Homeland Security full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Its amazing to make a difference

    Cons

    Work environment is not good

    Advice to Management

    Strong Leadership is needed


  2. It's ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Infrastructure Security in Washington, DC
    Current Employee - Infrastructure Security in Washington, DC

    I have been working at US Department of Homeland Security full-time (More than 5 years)

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    Work with some great ppl.

    Cons

    Make up rules as they go. Too much micro managing.

    Advice to Management

    Know what you are Doug and stick to the rules.


  3. Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District of Columbia in Washington, DC
    Former Employee - District of Columbia in Washington, DC

    I worked at US Department of Homeland Security full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Understand and be part of the Homeland Security mission; to serve the taxpayer and to identify future threats and partner with other agencies and internally to mitigate these threats

    Cons

    Personnel lacked experience even at the higher grades which did not allow for growth of the mission area

    Advice to Management

    Hire the right person for the right job with the appropriate skills and experience


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Fair but stuck

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA

    I have been working at US Department of Homeland Security full-time (More than 5 years)

    Pros

    -Great work/life balance -Security -Flexibility with schedules

    Cons

    -Technology isn't up to date at all -Slow environment -No internal hiring HR process, have to reapply to OPM, harder to get promoted -Training can be disapproved due to mission changes or budgeting reasons -Still has reservations about teleworking when it is year 2015

    Advice to Management

    -Provide the technology the employees need to be efficient -Hold employees accountable for their work -Establish an internal hiring HR process rather than having to go through OPM who has no idea what the employee does and just reads what is submitted in the application


  6. As a Supervisory Special Agent I worked with a team that satisfied the request and investigations required by my unit.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Special Agent in Washington, DC
    Former Employee - Special Agent in Washington, DC

    I worked at US Department of Homeland Security full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    opportunity for growth is great for the motivated agent

    Cons

    Homeland Security, just as any other intell/ investigative agency stays under the radar of congress for cuts.

    Advice to Management

    none


  7. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at US Department of Homeland Security full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Missions, training opportunities and quality of working level employees

    Cons

    Leadership can be improved significantly


  8. Business Interface Specialis

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Internface Specialist in Washington, DC
    Current Employee - Business Internface Specialist in Washington, DC

    I have been working at US Department of Homeland Security

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible, Telework, easy to get to,

    Cons

    Bad Management, not much room for growth


  9. Not Too Big to Fail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Washington, DC
    Former Employee - Executive Assistant in Washington, DC

    I worked at US Department of Homeland Security full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    New management every few years.

    Cons

    Middle management is horrible.

    Advice to Management

    Hold people accountable for their actions. Clean house and promote from within.


  10. Helpful (1)

    Unfair

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - N/A in Washington, DC
    Current Contractor - N/A in Washington, DC

    I have been working at US Department of Homeland Security as a contractor (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    They have the ability to help everyone walking thru our doors, but...

    Cons

    they are not Fair on promotions, not big on excepting responsibility

    Advice to Management

    THINGS NEED TO CHANGE,STOP THE REVOLVING DOOR. APPRECIATE THE EMPLOYEES YOU HAVE...CONTRACTORS


  11. Good working experience, but DHS needs its own identity.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Analyst in Washington, DC
    Current Employee - Program Analyst in Washington, DC

    I have been working at US Department of Homeland Security full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Tremendous amount of good people to work with, but Peter's Principle is definitely rampant.

    Cons

    DHS needs to start being a Department, not just a "confederation" of Components. The previous Secretary may have thought that was a good way to run a startup Department, but it's time to put on adult shoes.

    Advice to Management

    Be confident, be honest, and be DHS. DHS is not DOD, and DHS is not the Arizona State government...DHS is DHS.



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