US Department of Homeland Security Reviews

Updated March 25, 2015
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3.1
64 Reviews
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Jeh Johnson
28 Ratings

64 Employee Reviews

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  1. 20 years as Special Agent, USSS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Special Agent in Washington, DC
    Current Employee - Special Agent in Washington, DC

    I have been working at US Department of Homeland Security full-time (more than 10 years)

    Pros

    Wide ranging opportunities to work in law enforcement and protection. Offers individuals many paths to specialize and experience a variety of assignments and work environments. I have traveled to dozens of countries, gained experience in investigations and security planning and practices. Have worked in both field offices and protective details. A wonderful opportunity for public service. Excellent health insurance, car provided.

    Cons

    Eventually you "top-out" in salary as agents can't make more than a congress person, so you find that you work a lot of hours for free. Must be willing to travel second class. If bureaucracy bothers you, this job may not be your type.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Unfair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - N/A in Washington, DC
    Current Contractor - N/A in Washington, DC

    I have been working at US Department of Homeland Security as a contractor (more than 3 years)

    Pros

    They have the ability to help everyone walking thru our doors, but...

    Cons

    they are not Fair on promotions, not big on excepting responsibility

    Advice to ManagementAdvice

    THINGS NEED TO CHANGE,STOP THE REVOLVING DOOR. APPRECIATE THE EMPLOYEES YOU HAVE...CONTRACTORS

    Doesn't Recommend
    Neutral Outlook
  3. Good working experience, but DHS needs its own identity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Analyst in Washington, DC
    Current Employee - Program Analyst in Washington, DC

    I have been working at US Department of Homeland Security full-time (more than a year)

    Pros

    Tremendous amount of good people to work with, but Peter's Principle is definitely rampant.

    Cons

    DHS needs to start being a Department, not just a "confederation" of Components. The previous Secretary may have thought that was a good way to run a startup Department, but it's time to put on adult shoes.

    Advice to ManagementAdvice

    Be confident, be honest, and be DHS. DHS is not DOD, and DHS is not the Arizona State government...DHS is DHS.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. Management and Program Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management & Program Analyst in Washington, DC
    Current Employee - Management & Program Analyst in Washington, DC

    I have been working at US Department of Homeland Security

    Pros

    Federal positions, with all of the associated perks. Federal work can be very challenging, in that so many people are leaving and there is so much to do. This is good for those who want to take on new responsibilities. See Cons for the downside to this approach, however.

    Cons

    DHS has significant challenges with leadership, strategic planning, and employee development. Don't expect to be promoted (or even recognized for good work) -- it's up to you to move into new positions. Keep your eye on the door, so you know when and where to leave.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. Great Internship exposure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Executive Assistant Intern in Washington, DC
    Current Intern - Executive Assistant Intern in Washington, DC

    I have been working at US Department of Homeland Security as an intern (less than a year)

    Pros

    The overall good of protecting the country

    Cons

    Veterans preference blocks talented people who also may qualify for the job

    Advice to ManagementAdvice

    Nothing please keep up the good work

    Recommends
    Positive Outlook
  7. 1 person found this helpful

    Wide-ranging department with numerous opportunities for public service

    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at US Department of Homeland Security full-time (more than 5 years)

    Pros

    Opportunity to do the right thing, good benefits, some very good people trying to serve the public, often in thankless jobs. Opportunity to make valuable connections

    Cons

    Directionless, some very weak leadership in certain places. Complex Congressional oversight structure makes doing the assigned job difficult for people at all levels. Difficult to compete with private sector salaries.

    Advice to ManagementAdvice

    Need to have active engagement with mid-level workforce to ensure that senior leadership is getting accurate picture of what is truly happening in department.

  8. 1 person found this helpful

    Bureaucracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at US Department of Homeland Security full-time (more than 3 years)

    Pros

    Wide range of missions and subject areas to work on.
    Never a dull moment; there is always a crisis that you're working on.

    Cons

    The department is too big and often things get lost in the fray

    Advice to ManagementAdvice

    There are not a lot of opportunities for growth, being federal government. In addition, growth is not fair, with many employees happy to wait out others.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. My experience with DHS and the Federal Government as a whole has been very disappointing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Police Officer in Mount Weather, VA
    Current Employee - Police Officer in Mount Weather, VA

    I have been working at US Department of Homeland Security full-time (more than 5 years)

    Pros

    Decent wage and the benefits are not too bad.

    Cons

    No oversight in leadership. Double and triple standards, it's almost criminal.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Very political and not great for starting your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA

    I have been working at US Department of Homeland Security full-time (more than a year)

    Pros

    A lot of visibility into a wide range of national security issues
    Government benefits
    A lot of great people
    Opportunities to work on a lot of different projects

    Cons

    No vertical movement unless your a GS 13 or above. Most positions end at a GS 12.
    Managers can be disassociated from their employees
    Most people are more worried about their future then moving their projects forward

    Advice to ManagementAdvice

    More vertical movement for employees.
    Better bonus system
    Higher compensation that is actually industry standard (not entry at 53k when you can make 80k for the same job somewhere else, or even 66k at another gov agency

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. Keep the roots and mission in mind....9/11 and our ever increasimg security challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Program Manager in Washington, DC
    Former Employee - Senior Program Manager in Washington, DC

    I worked at US Department of Homeland Security full-time (more than 3 years)

    Pros

    Making a difference amidst the bureaucracy.
    Working, mostly, with folks who still have a passion for public service.
    Opportunity for varied exposure to a host of cool missions.

    Cons

    Working across Component lines often challenged due to lack of strategic vision, shared budgets. "One DHS" is still a vision, not reality. As a result, not the most efficient Federal example.

    Advice to ManagementAdvice

    Get in the same sandbox and play nice.

    Recommends
    Neutral Outlook
    No opinion of CEO

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