US Department of Veterans Affairs Reviews

Updated July 30, 2015
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3.2
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Robert A. McDonald
103 Ratings

Pros
  • Great work life balance as overtime typically is frowned upon (in 21 reviews)

  • Great Benefits- little on the high end for premiums but I have 4 children (in 43 reviews)

Cons
  • This creates an interesting work environment (in 22 reviews)

  • Upper management is often less capable than mid management in terms of leadership vision and direction (in 17 reviews)

More Pros and Cons

917 Employee Reviews

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  1. Helpful (73)

    Logistics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics
    Current Employee - Logistics

    I have been working at US Department of Veterans Affairs

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I came from the private sector where it is all about fattening someone's pockets while you work work work. I'll never go back to that. This job is fulfilling because you get to help our nation's hero's. Nothing can compete with this vacation policy, I have more time off than I'll ever use. If you enjoy helping others and not helping your CEO get his 4th vacation home, you'll like this place. Oh and the insurance and retirement are outstanding.

    Cons

    It is true about what you hear about Government employees. Just don't fall into that loop and you'll be happy. Don't let other peoples' negativity get you down, because when you look at these Veterans and realize what they went through, the piddly arguing goes out the window.

    Advice to Management

    Trim the fat.

    US Department of Veterans Affairs Response

    Jun 16, 2015 – Department of Veterans Affairs Employee

    Thank you for sharing your experience! It is invaluable to hear directly from VA employees. I agree that the absolute best part of a career at VA is the ability to help our Nation’s Veterans, and I ... More


  2. Helpful (12)

    Just Don't

    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Department of Veterans Affairs full-time

    Pros

    Veterans are wonderful and appreciative of the work you do. Well paying job.

    Cons

    Management doesn't care about the Veterans or the staff. They thrive on creating drama and setting employees up.


  3. Decision Review Officer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Veterans Affairs full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I love helping Veterans so this job allows me the opportunity to make decisions that can change lives.

    Cons

    There is such a huge backlog that it is overwhelming and from time to time seems almost insurmountable. Other than that, everything is great.

    Advice to Management

    I really don't have advice for Management. My entire day is consumed with working to get claims out of the door. This leaves little time to focus on what improvements could/should be made.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (7)

    Bad apples protected by union

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advanced Medical Support Assistant
    Current Employee - Advanced Medical Support Assistant

    I have been working at US Department of Veterans Affairs full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits Advancement opportunities Easy to Transfer Stability Serving our Naturns heroes

    Cons

    Management's hands seem tied when if comes go lazy government employees. Guaranteed to have lazy, argumentative Co workers. All they'll do is run to the union when confronted. Creates a very negative environment. The master agreement needs to be revisited.

    Advice to Management

    Band together and change the master agreement. Get rid of the bad apples.


  6. Helpful (1)

    Millennial Experiences as a Federal Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Psychology Technician in West Haven, CT
    Current Employee - Psychology Technician in West Haven, CT

    I have been working at US Department of Veterans Affairs full-time (More than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    The benefits are on point. Health insurance, although not free, is pretty awesome. I have had the opportunity to choose my doctors, and seldom have a co-pay (one of my specialists, whom I see monthly, has a $30 co-pay). Medications copays are under $10 (usually less than $5). Retirement savings opportunities are great, and matched by the government. Vacation time given is greater than most other companies, and "sick days" are earned separately. For both vacation and sick days, they are awarded in hours per pay period, and the amount they give you increases as you go up the ladder. Currently, I earn 4 hours of vacation and 4 hours of sick leave per pay period, which is not bad.

    Cons

    Opportunities for advancement on a term position are not that optimistic. Transferring to a different VA facility requires either a high level, or is nonexistent (no options to apply internally). Most employees are 35+, and the majority have been there for years. So this is the opposite of a startup environment. It is not often that I see someone around my age range (20s).


  7. CWT

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Veterans Affairs

    Pros

    Great hours to work and management I work for is great

    Cons

    You can not work any overtime


  8. VACO - Washington DC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Secretary in Washington, DC
    Current Employee - Secretary in Washington, DC

    I have been working at US Department of Veterans Affairs

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It is a federal position.

    Cons

    A lot of down time and repetition. It takes quite a while to get promoted.

    Advice to Management

    -


  9. Great staff

    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Department of Veterans Affairs full-time (More than a year)

    Approves of CEO
    Approves of CEO

    Pros

    The staff was very friendly and helpful. They support each other and care about the patients

    Cons

    Hard to advance due to restrictions and having to follow state regulations.

    Advice to Management

    Keep up the great job and running a facility that cares about people


  10. medical support assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Department of Veterans Affairs full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I loved my job as it was dealing with the veterans who are great people. The people that I worked with were great. I had no problems.

    Cons

    I really had no complaints

    Advice to Management

    I was a team leader at this time I don't want management


  11. Helpful (2)

    Love helping Veterans!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Veterans Affairs

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Helping Veterans Working at home options

    Cons

    Management loses sight of who our customer is

    Advice to Management

    Worry about quality not quantity. Get it right the first time.



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