US Immigration and Customs Enforcement

www.ice.gov
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US Immigration and Customs Enforcement Reviews

Updated June 21, 2015
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2.6
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Luke McCormack
13 Ratings

32 Employee Reviews

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  1. I was part of a fantastic division in Acquisition Management but experiences vary by team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contract Specialist in Washington, DC
    Former Employee - Contract Specialist in Washington, DC

    I worked at US Immigration and Customs Enforcement full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent boss, autonomy in the work, flexible work schedule, great benefits, ample training opportunities. Great opportunity to learn the basics of contracting and FAR

    Cons

    Limited opportunities for advancement. There are lifers across the board and after capping out in a grade promotions were not abundant.

    Advice to Management

    Identify top performers and ensure they are pegged for promotions


  2. Law Enforcement Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Immigration Enforcement Agent in El Paso, TX
    Former Employee - Immigration Enforcement Agent in El Paso, TX

    I worked at US Immigration and Customs Enforcement full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Work in Detention Enforcement, travel to 57 Countries, work with different Consulates, detained arrested illegals in this country ,work with jails around the country.

    Cons

    For the last 28 years I worked 24/7 and I am looking for days if possible Its ben hard on family life. Also they have mandatory retirement which its hard on the family and my self.

    Advice to Management

    I worked with management , acted as shift supervisor when needed.


  3. Great place to work, serve and protect...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Executive in Washington, DC
    Former Employee - Senior Executive in Washington, DC

    I worked at US Immigration and Customs Enforcement

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Very important work in service to others

    Cons

    Very fast-paced, with constant demands and deadlines

    Advice to Management

    As with any organization, management and leadership are works in progress -- keep up the good work....


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Washington, DC
    Former Employee - Intern in Washington, DC

    I worked at US Immigration and Customs Enforcement (Less than a year)

    Pros

    Hands on and the ability to learn a lot about immigration law and how the federal government does and doesn't work.

    Cons

    Its for the federal government. Its tedious, boring work that has to get done

    Advice to Management

    Pay interns


  6. Informative, opportunity, great team environment, competitive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Immigration and Customs Enforcement

    Recommends
    Recommends

    Pros

    Important Mission with passion and reform

    Cons

    ability to enforce laws based on current legislation

    Advice to Management

    merit, leadership roles


  7. Helpful (1)

    Interesting with a variety of assignments.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Special Agent
    Former Employee - Special Agent

    I worked at US Immigration and Customs Enforcement

    Recommends
    Recommends

    Pros

    Federal health and retirement benefits that are now rare in the private sector. The federal work force average age is approaching retirement age. This will offer career advancement opportunities for federal employees who enter federal goverment during this time period. Once senior management positions are filled and held by employees, rapid career advancement will stagnant for twenty or thirty years.

    Cons

    The politicians who run the federal goverment are in trouble with the american public. Normally they try to work with and protect career federal goverment employees, however given the public's anger over finicial mismanagement they are offering the career goverment worker as a scapegoat to deflect anger from themselves.

    Advice to Management

    The federal government is still in the process of the biggest reorganization of the federal civilian workforce in its history. The reorganization of the federal military took over forty years to accomplish. Several agencies from different government departments were combined in an attempt to change some of the dysfunctional agencies in government. Unfortunately, individual members of congress sidetracked efficiency in order to retain or expand their ability to control monetary expenditures by the newly created cabinet level agency Department of Homeland Security (DHS). Members of Congress derive large campaign contributions the life blood of election campaigns through their ability to influence expenditures by government agencies. Congressman who oversaw and controlled the purse strings of individual agencies had a strong incentive to get the agency they controlled into the newly created DHS, with a large budget, even if that transfer was not in the best interest of government efficiency. Even when the combination of government agencies made sense for efficient operation individual congress committee’s refusal to relinquish their control of budget oversight has created a management nightmare for the newly created DHS. The reorganization has created an agency with a large Hodge pod of congressional oversight committees with conflicting and parallel financial oversight responsibilities besieged by special interest groups and their lobbyist in search of government contracts. Congressional financial review committees need to be reorganized in order for the newly created DHS can really be managed in an efficient manor. Good luck with that mission.


  8. Helpful (1)

    ICE = Promising

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Special Agent in Seattle, WA
    Current Employee - Special Agent in Seattle, WA

    I have been working at US Immigration and Customs Enforcement

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The level of freedom, the variety of investigations, the opportunity to shape a new agency.

    Cons

    Agency has budget issues, things are still being finalized due to the agency being so new.

    Advice to Management

    Continue to promote the best people who can lead the agency towards becoming the finest law enforcement agency in the country.


  9. supervisory accountant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisory Accountant in Dallas, TX
    Former Employee - Supervisory Accountant in Dallas, TX

    I worked at US Immigration and Customs Enforcement full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pros of working for ICE are you get the same perks as other fed jobs- flexible schedule, not much overtime, more annual/sick leave than most companies. There are no additional benefits working for ICE.

    Cons

    The one word I would use to describe ICE is disfunctional. I worked for the office of the CFO, and the management was just terrible. They didn't seem to care much about employee morale, only meeting metrics, which is almost impossible to meet with low morale. Also, there was a lot of dead weight that should have been shed, but that's also impossible to do with career feds. This was my first fed job after spending several years in corporate America, and it was an eye opening experience. There are a handful of really great people who keep everything running, but the remainder of the staff are pretty disengaged.

    Advice to Management

    I heard recently that the CFO is leaving soon, hopefully the new CFO will listen to the employees and try to improve morale. Take some lessons from the agencies at the top of the Viewpoint Survey, only then will you move up from dead last.


  10. Information Technology Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Immigration and Customs Enforcement full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The company offered decent pay and that's about it. The rest of what I am saying is just filler to meet the twenty word minimum.

    Cons

    Driving to multiple locations daily, standard employee benefits, no organizational culture, and the worst manager I have ever had in my life.

    Advice to Management

    Quit! Give your position up to someone who actually cares. There are good people working for you that you are hurting! Please take management and leadership courses.


  11. Helpful (1)

    Government Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial/Budget Analyst in Washington, DC
    Current Employee - Financial/Budget Analyst in Washington, DC

    I have been working at US Immigration and Customs Enforcement full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Steady paychecks and pretty decent job security are probably the biggest draws to government work, but there are also the things many people do not consider. Things like job satisfaction and the ability to change policy--sometimes federal policy that affects the nation! Many work-life benefits are available for employees, such as alternative work schedules, flexitime and telework options.

    Cons

    Sometimes you run across that stereotypical government worker that everyone has heard about and have to wait patiently to get to a better position/office/agency.

    Advice to Management

    Not sure what the title to this box means exactly, but federal government offers education, training and mentoring programs to move personnel interested in public administration and management up the chain to appointed positions. Management should spend more time nurturing their employees and encouraging their advancement. Having your subordinates and peers around you promoting under your encouragement can only lead to positive results for you and your agency.



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