US Immigration and Customs Enforcement
2.9 of 5 18 reviews
www.ice.gov Washington, DC

US Immigration and Customs Enforcement Reviews

Updated Apr 18, 2014

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2.9 18 reviews

                             

57% Approve of the CEO

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Luke McCormack

(7 ratings)

50% of employees recommend this company to a friend
18 Employee Reviews
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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    I believe in the mission of the agency, but not the managers.

    Accountant (Current Employee)
    Dallas, TX

    ProsLike all Fed jobs, excellent benefits. Some offices within ICE offer flex schedules and telework, but this isn't available for supervisors.

    ConsI am a supervisor working in the Office of Financial Management. Low morale, little accountability, managers don't support or listen to first line supervisors. The Federal Viewpoint Survey speaks for itself...ICE is consistently at the bottom for a reason.

    Advice to Senior ManagementDo something different!! The survey results haven't changed, so unless you are willing to change you will continue losing your best people to other agencies.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Just okay

    Intelligence Research Specialist (Current Employee)
    Washington, DC

    ProsVariety of investigative work, good people, offices in many locations, strong pay and benefits

    ConsAgents are favored and analysts tend to get the short end of the stick when it comes to promotions, TDY opportunites, and reassignment policies (there aren't any analyst-specific policies regarding transfers). Most analysts are supervised by an agent, and that causes a conflict of professional interests as well. There are no training representatives so I have missed out on several training opportunities because my management did not disseminate the info. The Human Resources department is often unknowledgable and incompetent. The pay is good, although not as good as other agencies, and morale is fairly low across the board. It's difficult for an analyst to get promoted to GS-14 or 15

    Advice to Senior ManagementSee above

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Started career at ICE

    Accounting Tech (Former Employee)
    Burlington, VT

    ProsCompetent colleges, benefits, stability, flexible-ish work schedule, job security, dependable raises, pretty much the standard federal job benefits.

    ConsLower salary than private sector, turnover, threat of government shutdowns.

    Advice to Senior ManagementDo remunerate

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Organization is ok

    Anonymous Employee (Current Employee)

    ProsGood pay and works with school schedule

    ConsToo much politics and some employees get away with way too much

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Law Enforcement Agent

    Immigration Enforcement Agent (Former Employee)
    El Paso, TX

    ProsWork in Detention Enforcement, travel to 57 Countries, work with different Consulates, detained arrested illegals in this country ,work with jails around the country.

    ConsFor the last 28 years I worked 24/7 and I am looking for days if possible Its ben hard on family life. Also they have mandatory retirement which its hard on the family and my self.

    Advice to Senior ManagementI worked with management , acted as shift supervisor when needed.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Poor Leadership

    Anonymous Employee (Former Employee)
    Washington, DC

    Prosstandard government benefits but nothing fantastic

    Conspoor leadership, decisionmaking, communication, unfair treatment, poor morale

    Advice to Senior Managementfairness, equity, a nd competence is needed

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    GOOD OLD BOY SYSTEM

    Investigations (Former Employee)
    San Antonio, TX

    ProsTHE EXPERIENCE THERE WILL GET YOU TO ANOTHER AGENCY WHERE YOU CAN ADVANCE IN A CAREER FIELD. IT YOU DO NOT GO IN AS AN LAW ENFORCEMENT OFFICER THERE IS LITTLE IF AN CAREER ADVANCEMENT AND IF YOU ARE AN INDIVIDUAL WITH A TARGETED DISABILITY DON'T WASTE YOUR TIME APPLYING AS YOU WILL NOT GET HIRED.

    ConsGood old boy system. It is all about who you drink and sleep with.

    Advice to Senior Managementlook at someone's resume with out names, race or sex on it an hire the best person for the job based on their job experience and training.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Not sure how anything gets done

    Anonymous Employee (Current Employee)
    Washington, DC

    ProsThe benefits are good and the work time is flexible. Retirement is also good.

    ConsDysfunctional management and too many people trying to cover themselves.

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Overview

    Investigator (Current Employee)
    Washington, DC

    ProsGreat investigative mission. A job you can grow into.

    Conspoor leadership, lack of opportunity for advancement.

    Advice to Senior Managementpromote individuals with appropriate experience

    No, I would not recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    A Contractor Point of View

    Anonymous Employee (Former Employee)

    ProsGood salary and benefits as a govt contractor.

    ConsContractors are not brought into the "fold". You are an outsider and are reminded of that on a daily basis. Poor training, expected one to know everything through osmosis. Unless you have been a Federal or State govt worker for most of your life, don't try this if you've had the majority of your career in the private sector and corporate world. I worked for a big bully.

    Advice to Senior ManagementTreat your contractors with some respect. They are there for a reason.

    No, I would not recommend this company to a friend

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