US Investigations Services Reviews

Updated July 28, 2015
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1.9
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Recommend to a friend
Approve of CEO
US Investigations Services President and CEO Sterling Phillips
Sterling Phillips
133 Ratings

Pros
  • Work from home and fleet vehicle (in 71 reviews)

  • You work from home and can work a flexible schedule sometimes (in 52 reviews)

Cons
  • The upper management is really bad (in 25 reviews)

  • The work load is high and the due dates (ACDs) are insanely compressed (in 22 reviews)

More Pros and Cons

377 Employee Reviews

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  1. Executive Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Glassboro, NJ
    Former Employee - Executive Assistant in Glassboro, NJ

    I worked at US Investigations Services (More than 3 years)

    Approves of CEO
    Approves of CEO

    Pros

    majority of company worked remotely, company supplied car and cell phone, and paid internet bill.

    Cons

    the company went bankrupt before all of the changes for the better could really take place.


  2. would work there again

    Former Employee - Background Investigator in Falls Church, VA
    Former Employee - Background Investigator in Falls Church, VA

    I worked at US Investigations Services (More than 5 years)

    Pros

    set own hours, manage case load

    Cons

    case load not always steady, no benefits


  3. Helpful (4)

    Wow - what happened?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Investigator in Baltimore, MD
    Former Employee - Senior Investigator in Baltimore, MD

    I worked at US Investigations Services full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Company car. Federal Holidays off. Generous Vacation. Pay wound up being good after 7 years. Generous with overtime. Good coworkers.

    Cons

    It was USIS. OPM was a tough customer. USIS only gave us 8 business days to complete a case. Yes, 8 days. National security? They were only worried about $$, but OPM pushed USIS to get the work done fast. Upper management had no idea what a background investigation or a security clearance was, but they made hundreds of thousands of dollars per year.

    Advice to Management

    Enjoy your next career.


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  5. Greay

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Investigations Services

    Pros

    Good pay great schedule thanks

    Cons

    Out of business sadly last year


  6. Investigator - Hard work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Investigations Services full-time

    Pros

    There's definitely a feeling of national security pride.

    Cons

    tough to keep up with metrics and limited career growth


  7. Program Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Investigations Services full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    They no longer exist.

    Cons

    they went bankrupt and now do not exist.

    Advice to Management

    Good luck!


  8. Former Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Investigations Services

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    I enjoyed the work, as well as my co-workers. The hands off management style did foster a good working environment.

    Cons

    Well, the company has since ceased operations. At least now it should make for a good case study in college classes.


  9. Clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk in Boyers, PA
    Former Employee - Clerk in Boyers, PA

    I worked at US Investigations Services full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    A clean and safe work environment; positive support from co-workers and Team Leaders; I worked alongside of many good folks at USIS. There are opportunities for advancement if an employee is assertive and works hard at your current position.

    Cons

    USIS seemed to hire several people on the condition that they would be working in one position and then when offering them a start date, would place the new employee into an entry-level position at about $3 less per hour, but at least that is an opportunity to get into the door at the company. Although the management seemed to listed to the line workers, sometimes it felt like our opinions were not valued. I observed other employees who had much mandatory overtime, and not a healthy work/life balance due to overwhelming workloads. It seemed as though there were many variables between workload and staffing that made it very challenging for the workload managers to find a balance in filling positions and having the work completed on time.

    Advice to Management

    Upper level management did not seem to be honest with employees about the status of the company and I questioned the integrity of some of the upper level folks who were leading us.


  10. Helpful (1)

    Different

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Investigator in Lawton, OK
    Former Employee - Associate Investigator in Lawton, OK

    I worked at US Investigations Services full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Had great flexibility on schedule

    Cons

    Unorganized, failure to set and maintain consistency in evaluating finished work

    Advice to Management

    Reviewers do not consider the work/time involved with the process and can be very rude


  11. Helpful (1)

    Investigator

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Investigations Services

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Flexible schedule, decent benefits, work from home

    Cons

    Production work with unrealistic expectations.

    Advice to Management

    None- Bankrupt



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