US Postal Service

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US Postal Service Reviews

Updated February 27, 2015
Updated February 27, 2015
1,545 Reviews
2.9
1,545 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
US Postal Service Postmaster General & CEO Patrick R. Donahoe
Patrick R. Donahoe
611 Ratings

Review Highlights

Pros
  • The people are great, the pay and benefits are good too with semi- flexible hours (in 77 reviews)

  • Good pay with excellent medical benefits plus you get plenty of vacation time (in 153 reviews)


Cons
  • Waiting to go full time can take years and you have no benefits until then (in 88 reviews)

  • Very likely that you have to wait many years to move into a full-time position (if ever) (in 52 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 210 people found this helpful  

    Potential CCA's READ THIS REVIEW

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - CCA
    Current Contractor - CCA

    I have been working at US Postal Service as a contractor (more than a year)

    Pros

    First: In this economy? The pay. New carriers start out at $15,30/hr and (even though your orientation leader may so you're not guaranteed 40 hrs/week) you will get a monstrous amount of overtime. Once you're past your first couple of months and you understand how to carry mail properly you will often work from 8a-6p nearly every day. Also with a few cities, like mine, you will work on Sundays for Amazon. This usually adds an additional 5 hours to the paycheck. Myself and other CCA's in the station work between 51-64 hours a week.

    Secondly: You are your own boss for the most part. You will spend 1-2 hours a day in the office between receiving and casing your magazines and any left over letters that the machine didn't sort out. Once you've been in past the 90 day probationary period you are eligible to "hold down" an open route. If you are lucky enough to get a good long term hold (the regular is gone for injury or some other reason) you will learn how to case routes very quickly.

    Third: Fitness. There's a lot of people who want to lose weight out there. I weighed 235 lbs when I first started working for the post office and now I weight 180. I lost 50 lbs in the first 3 months alone. It's all exercise though. You can diet if you want, but remember you'll need energy to walk those long routes.

    Fourth: Coworkers. Yea, there are turds in every environment, but most of the career employees there are really pulling for you to succeed. Most carriers in my station are former military and a lot of them have been friends for decades. Being a CCA myself, I was worried about how well I'd fit in with some of the grizzled older carriers but they accepted me right away.

    Cons

    So where to begin. Well remember when I talked about working all that overtime in the Pros section? It's not optional. You will be expected to be at work every day of the week, including Sundays, unless you have a decent management staff. During the Christmas season I once worked for 53 days straight without an off day. We had new CCA's get hired and quit within weeks. Have a family? Tough luck. You will get to see them from 6:30pm till they go to sleep. Sundays you will likely get off work around 1-2pm.

    Management is mostly compromised of people who are former carriers or clerks, which is nice because they promote from withing, but the devastating caveat to this is that most of them are uneducated persons. A fair amount of carriers start when they're in their late teens and early twenties and come from jobs that were minimum wage or did not require them to have any kind of leadership training. The managers don't care about the welfare of the employees mental status until it's too late, and most of them tend to act like they were never carriers at all by expecting completely ridiculous things from the CCA's and some career carriers. It's not unusual for a carrier to be given a 2 hr "assist" in addition to whatever their main route is. While most carriers can get this done without much issue, for a new carrier or even an experience carrier on a bad weather day, it can become very stressful mentally.

    The threat of being fired is incredibly annoying as a CCA. If you call off sick, if you need to have a personal day, if you even need to pick your kids up from school because your wife got stuck late at the office, a manager will pull you aside and remind you of how expendable you are. The Paid Time Off (PTO) you accrue will come very quickly, and you'll soon realize you have 40 hours and would like a nice little vacation.. too bad you can't take it. As a CCA you're expected to work 360 days a year and then you get 5 days off as a reward and a massive paycheck AFTER your 5 days off. Now you can use that fat cash to...uhhh.. buy something I guess? Certainly would have been more useful if I got it before the 5 day period to use on my vacation.

    While the career carriers are really great to deal with usually, the fellow CCA's can become very competitive. Often times if you're given an assist and it's better than another CCA's assist who has "seniority" over you they will complain to other carriers and management that they should have gotten the "good" assist. This is one of the fatal flaws that new people with struggle with. No matter how much faster you are, no matter how much more accurate you are, no matter what, everyone gets promoted by time with the post office. This leads to a lot of carriers just doing the bare minimum and putting the excess on other CCA's or carriers.

    The final con (that I'll write about) is that the weather sucks. I know carriers who have been delivering mail for 20+ years and they still can't deal with the rain, the snow, or the heat. The heat is the biggest killer for carriers by far though. If you're in an area that suffers from hot, muggy summers, get ready to consume gallons of water every day, and sweat that out (often onto your customers mail). The worst is when it rains on a hot summer day and then evaporates right off your clothing. Makes you feel like a walking sauna.

    Advice to ManagementAdvice

    CCA's are people too. We have families, we get sick, we need to go the the bank. file our taxes, go to PTA meetings, etc. We understand the needs of the business as well as anyone else, but giving a CCA a day off once every 2-3 weeks isn't going to cost the company nearly as much as having a CCA quit and having to work regulars into V-time. Get your CCA's their uniform allotment on time and if they're within their 90 days loan them some of your rain gear. Stop telling people to "suck it up" because "you carried for 5 years with a broken foot, one eye, and a hook for a hand." If it sucked for you, it probably sucks for us. Think about what you would have wanted as a Carrier or CCA/PTF and let that help you dictate how to manage the post office. Your numbers are important, but they're not gonna get any better when the morale of the entire office is in the dumpster.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    rural letter carrier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - I Hope IT Gets Back to How IT Was My First 20 Yrs There
    Current Employee - I Hope IT Gets Back to How IT Was My First 20 Yrs There

    I have been working at US Postal Service full-time (more than 10 years)

    Pros

    It used to be a great place to work

    Cons

    It has gone down hill in the past several years not making you proud to work there, they make you paranoid nobody knows what's right or expected anymore. A numbers game who cares about the employees. cover thy own butt

    Advice to ManagementAdvice

    no

    Recommends
    Positive Outlook
  3.  

    Outstanding company that provides professional, inter personal growth and the resource network to become successful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in San Diego, CA
    Former Employee - Operations Manager in San Diego, CA

    I worked at US Postal Service

    Pros

    The USPS provides the opportunity for life time benefits, investment plans and a secure pension plan upon retirement.

    Cons

    In higher level management the time spend mentoring others, in the field assisting all facility operations and assisting lead managers will monopolize your all your time and day.

    Advice to ManagementAdvice

    You must be dedicated, very energetic and be able to assess issues with immediate results

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    USPS

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Postal Service

    Pros

    Great pay, great coworkers. Union helps with any disputes that com up

    Cons

    Unable to set own hours, if they need you to work overtime hours you are required to work. Makes it hard to set appointments for activities like school.

    Advice to ManagementAdvice

    Please be aware that sometimes we can't make our time due to weather or other unforeseen circumstances.

  6.  

    The work is worth the money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rca in Magee, MS
    Current Employee - Rca in Magee, MS

    I have been working at US Postal Service part-time (more than a year)

    Pros

    Never work on holidays or Sundays. The people who work for the company are all pretty close. There is definitely a good sense of community. The money is good enough to support a family even though it is a part time job.

    Cons

    It's a part time job so you don't get sick leave, benefits or vacation time. The day after the holiday is a nightmare and being a sub you will always be working on that day. The hours can be very long because rca subs are taken advantage of. The schedule changes constantly and NEVER plan on having a day off. The only way to go full-time is if someone retires or transfers and NOBODY wants to do either. The average wait to go full-time is in the area of about 15 years.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Job Security and chance to rise to positions you seek

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Customer Service in Kansas City, KS
    Current Employee - Manager Customer Service in Kansas City, KS

    I have been working at US Postal Service full-time (more than 10 years)

    Pros

    The job security and opportunity to gain leadership positions is awesome and one that provides a wealth of experience.

    Cons

    The USPS is cutting back costs and if you are in management on a salary, you will be expected to work long hours and 6 hour weeks.

    Advice to ManagementAdvice

    Add additional management positions to give a better live/work balance.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Not as good as it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerk in Sioux Falls, SD
    Former Employee - Clerk in Sioux Falls, SD

    I worked at US Postal Service full-time (more than a year)

    Pros

    Pay is decent. Management is pretty good in most places. Training is good.

    Cons

    Hiring process takes a long time. About a month. Not a set schedule. Every day is different. With the cutbacks in the postal service they are having less people doing more jobs.

    Advice to ManagementAdvice

    Don't promote based on seniority. Promote on abilities.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful  

    City carrier assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Postal Service

    Pros

    Great pay. hours are great

    Cons

    Everyone including the post master had very bad attitudes and were not understanding at all

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Stamped "Paid In Full."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Great Pay Benefits in Greensboro, NC
    Former Employee - Great Pay Benefits in Greensboro, NC

    I worked at US Postal Service full-time (more than 10 years)

    Pros

    Rewarding, Exciting, Encouraging, Inspiring, Uplifting.

    Cons

    Constant Change, Inconsistencies, Management not on same page.

    Advice to ManagementAdvice

    I'm retired

    Doesn't Recommend
    Positive Outlook
  11.  

    Cca

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CITY LETTER CARRIER
    Current Employee - CITY LETTER CARRIER

    I have been working at US Postal Service

    Pros

    Very compensative career. Fellow worker develop a brother/sisterhood.

    Cons

    Will work you for every ounce of labor they can get out of you. Manage ment is terrible depending on branch. Went through several staff with in 1year time span.

    Advice to ManagementAdvice

    No advice can be givien

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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