US Postal Service Reviews

Updated September 19, 2014
Updated September 19, 2014
1,198 Reviews
3.0
1,198 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
US Postal Service Postmaster General & CEO Patrick R. Donahoe
Patrick R. Donahoe
473 Ratings

Review Highlights

Pros
  • The pay and benefits are great, but that is where you discover that it's nothing more than a polished turd (in 67 reviews)

  • Good pay with excellent medical benefits plus you get plenty of vacation time (in 131 reviews)


Cons
  • No benefits hard work not worth the money and all of management are idiots (in 67 reviews)

  • Post Office is looking to shed jobs due to budget cuts, causing air of uncertainty (in 42 reviews)

More Highlights

Employee Reviews

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  1. 70 people found this helpful  

    Potential CCA's READ THIS REVIEW

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CCA
    Current Employee - CCA

    I have been working at US Postal Service as a contractor for more than a year

    Pros

    First: In this economy? The pay. New carriers start out at $15,30/hr and (even though your orientation leader may so you're not guaranteed 40 hrs/week) you will get a monstrous amount of overtime. Once you're past your first couple of months and you understand how to carry mail properly you will often work from 8a-6p nearly every day. Also with a few cities, like mine, you will work on Sundays for Amazon. This usually adds an additional 5 hours to the paycheck. Myself and other CCA's in the station work between 51-64 hours a week.

    Secondly: You are your own boss for the most part. You will spend 1-2 hours a day in the office between receiving and casing your magazines and any left over letters that the machine didn't sort out. Once you've been in past the 90 day probationary period you are eligible to "hold down" an open route. If you are lucky enough to get a good long term hold (the regular is gone for injury or some other reason) you will learn how to case routes very quickly.

    Third: Fitness. There's a lot of people who want to lose weight out there. I weighed 235 lbs when I first started working for the post office and now I weight 180. I lost 50 lbs in the first 3 months alone. It's all exercise though. You can diet if you want, but remember you'll need energy to walk those long routes.

    Fourth: Coworkers. Yea, there are turds in every environment, but most of the career employees there are really pulling for you to succeed. Most carriers in my station are former military and a lot of them have been friends for decades. Being a CCA myself, I was worried about how well I'd fit in with some of the grizzled older carriers but they accepted me right away.

    Cons

    So where to begin. Well remember when I talked about working all that overtime in the Pros section? It's not optional. You will be expected to be at work every day of the week, including Sundays, unless you have a decent management staff. During the Christmas season I once worked for 53 days straight without an off day. We had new CCA's get hired and quit within weeks. Have a family? Tough luck. You will get to see them from 6:30pm till they go to sleep. Sundays you will likely get off work around 1-2pm.

    Management is mostly compromised of people who are former carriers or clerks, which is nice because they promote from withing, but the devastating caveat to this is that most of them are uneducated persons. A fair amount of carriers start when they're in their late teens and early twenties and come from jobs that were minimum wage or did not require them to have any kind of leadership training. The managers don't care about the welfare of the employees mental status until it's too late, and most of them tend to act like they were never carriers at all by expecting completely ridiculous things from the CCA's and some career carriers. It's not unusual for a carrier to be given a 2 hr "assist" in addition to whatever their main route is. While most carriers can get this done without much issue, for a new carrier or even an experience carrier on a bad weather day, it can become very stressful mentally.

    The threat of being fired is incredibly annoying as a CCA. If you call off sick, if you need to have a personal day, if you even need to pick your kids up from school because your wife got stuck late at the office, a manager will pull you aside and remind you of how expendable you are. The Paid Time Off (PTO) you accrue will come very quickly, and you'll soon realize you have 40 hours and would like a nice little vacation.. too bad you can't take it. As a CCA you're expected to work 360 days a year and then you get 5 days off as a reward and a massive paycheck AFTER your 5 days off. Now you can use that fat cash to...uhhh.. buy something I guess? Certainly would have been more useful if I got it before the 5 day period to use on my vacation.

    While the career carriers are really great to deal with usually, the fellow CCA's can become very competitive. Often times if you're given an assist and it's better than another CCA's assist who has "seniority" over you they will complain to other carriers and management that they should have gotten the "good" assist. This is one of the fatal flaws that new people with struggle with. No matter how much faster you are, no matter how much more accurate you are, no matter what, everyone gets promoted by time with the post office. This leads to a lot of carriers just doing the bare minimum and putting the excess on other CCA's or carriers.

    The final con (that I'll write about) is that the weather sucks. I know carriers who have been delivering mail for 20+ years and they still can't deal with the rain, the snow, or the heat. The heat is the biggest killer for carriers by far though. If you're in an area that suffers from hot, muggy summers, get ready to consume gallons of water every day, and sweat that out (often onto your customers mail). The worst is when it rains on a hot summer day and then evaporates right off your clothing. Makes you feel like a walking sauna.

    Advice to ManagementAdvice

    CCA's are people too. We have families, we get sick, we need to go the the bank. file our taxes, go to PTA meetings, etc. We understand the needs of the business as well as anyone else, but giving a CCA a day off once every 2-3 weeks isn't going to cost the company nearly as much as having a CCA quit and having to work regulars into V-time. Get your CCA's their uniform allotment on time and if they're within their 90 days loan them some of your rain gear. Stop telling people to "suck it up" because "you carried for 5 years with a broken foot, one eye, and a hook for a hand." If it sucked for you, it probably sucks for us. Think about what you would have wanted as a Carrier or CCA/PTF and let that help you dictate how to manage the post office. Your numbers are important, but they're not gonna get any better when the morale of the entire office is in the dumpster.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Cover Your Backside!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mail Handler  in  Trenton, NJ
    Former Employee - Mail Handler in Trenton, NJ

    I worked at US Postal Service full-time for more than 10 years

    Pros

    Nice pay, constant overtime, good benefits, nice retirement package, and good people

    Cons

    Management is in the bed with the Union. Union personal will go as far to help you, only if they can get something in return from management. Some managers act like they can talk to you any way they want and treat you like pure crap.

    Advice to ManagementAdvice

    Learn people skills, and have an understanding that family is important. Things happen in the home that sometimes can have a negative affect on employees. Don't be to fast to screw a person over.

    Doesn't Recommend
    Negative Outlook
  3.  

    Absolutely the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regular Rural Carrier  in  Hot Springs, SD
    Former Employee - Regular Rural Carrier in Hot Springs, SD

    I worked at US Postal Service full-time for more than 10 years

    Pros

    Great pay, social interaction with customers, federal work benefits

    Cons

    The only con is the long hours and having to use your own vehicle to deliver mail.

    Advice to ManagementAdvice

    Treat your employees like the valuable asset they are

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Fun but confusing place to be employed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PSE Clerk
    Current Employee - PSE Clerk

    I have been working at US Postal Service part-time for more than a year

    Pros

    Community involvement. Benefits. Coworkers. Pay is decent for requirements of the job.

    Cons

    Answers are very hard to find. Lots of change and no one seems to know which ends is up.

    Advice to ManagementAdvice

    Pull it together.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Boring; pay was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Postal Service

    Pros

    Meeting new people as you deliver mail

    Cons

    Summer was hot and the Winter was brutal

    Doesn't Recommend
    No opinion of CEO
  7.  

    Carriers have it tough. Used to be good wage, but that is changing.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Postal Service

    Pros

    The people are great to work with. Federal Position.

    Cons

    Elements, hours, repetitive, unappreciated at times.

  8.  

    Great pay but work environment was terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Casual Clerk  in  Yuma, AZ
    Former Employee - Casual Clerk in Yuma, AZ

    I worked at US Postal Service full-time for more than a year

    Pros

    Great salary and great benefits. Always had a regular schedule. Federal job so you get holidays off.

    Cons

    The work environment was horrible. There was never that much cleanliness around the work space.

    Recommends
    Disapproves of CEO
  9. 1 person found this helpful  

    PSE CLERK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PSE Clerk  in  Tampa, FL
    Current Employee - PSE Clerk in Tampa, FL

    I have been working at US Postal Service as a contractor for more than 3 years

    Pros

    Overall the US Postal service is a great place to work. I started work there right out of high school and I am currently still employed with them. No degree needed and great pay considering that fact. I love majority of my co workers they are really they ones that keep me there. You basically live there so you form very strong bonds with people.

    Cons

    Being a "PSE" basically means that your the flexible one that has to be there when no one else wants to and you have to pick up the slack of everyone else who isn't working. They can throw you around any and everywhere. And you have to be very flexible, basically you can't have a life.

    Advice to ManagementAdvice

    Think about people's life's and be a little more considerate.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Retired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Distribution Clerk  in  Indianapolis, IN
    Former Employee - Distribution Clerk in Indianapolis, IN

    I worked at US Postal Service full-time for more than 10 years

    Pros

    The Benefits are why people stay at the job.

    Cons

    Hard job physically hard on body.

    Advice to ManagementAdvice

    Good Management helps the moral of your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    This isn't fit for everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales/Service Distribution Clerk  in  Bronx, NY
    Former Employee - Sales/Service Distribution Clerk in Bronx, NY

    I worked at US Postal Service full-time for more than a year

    Pros

    Ok salary that doesn't require a college degree.

    Cons

    Coworkers, management can be very nasty.

    Advice to ManagementAdvice

    Focus more on doing your job than micromanaging.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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