US Postal Service

  www.usps.com
Work in HR? Unlock Free Profile

US Postal Service Reviews

Updated Jul 29, 2014
All Employees Current Employees Only

2.9 1,118 reviews

32% Approve of the CEO

US Postal Service Postmaster General & CEO Patrick R. Donahoe

Patrick R. Donahoe

(444 ratings)

43% of employees recommend this company to a friend

Review Highlights

Pros
  • The pay and benefits are great, but that is where you discover that it's nothing more than a polished turd (in 67 reviews)

  • Good pay with excellent medical benefits plus you get plenty of vacation time (in 131 reviews)


Cons
  • No benefits hard work not worth the money and all of management are idiots (in 67 reviews)

  • Post Office is looking to shed jobs due to budget cuts, causing air of uncertainty (in 42 reviews)

More Highlights
1,118 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    27 people found this helpful  

    Potential CCA's READ THIS REVIEW

    CCA (Current Employee)

    ProsFirst: In this economy? The pay. New carriers start out at $15,30/hr and (even though your orientation leader may so you're not guaranteed 40 hrs/week) you will get a monstrous amount of overtime. Once you're past your first couple of months and you understand how to carry mail properly you will often work from 8a-6p nearly every day. Also with a few cities, like mine, you will work on Sundays for Amazon. This usually adds an additional 5 hours to the paycheck. Myself and other CCA's in the station work between 51-64 hours a week.

    Secondly: You are your own boss for the most part. You will spend 1-2 hours a day in the office between receiving and casing your magazines and any left over letters that the machine didn't sort out. Once you've been in past the 90 day probationary period you are eligible to "hold down" an open route. If you are lucky enough to get a good long term hold (the regular is gone for injury or some other reason) you will learn how to case routes very quickly.

    Third: Fitness. There's a lot of people who want to lose weight out there. I weighed 235 lbs when I first started working for the post office and now I weight 180. I lost 50 lbs in the first 3 months alone. It's all exercise though. You can diet if you want, but remember you'll need energy to walk those long routes.

    Fourth: Coworkers. Yea, there are turds in every environment, but most of the career employees there are really pulling for you to succeed. Most carriers in my station are former military and a lot of them have been friends for decades. Being a CCA myself, I was worried about how well I'd fit in with some of the grizzled older carriers but they accepted me right away.

    ConsSo where to begin. Well remember when I talked about working all that overtime in the Pros section? It's not optional. You will be expected to be at work every day of the week, including Sundays, unless you have a decent management staff. During the Christmas season I once worked for 53 days straight without an off day. We had new CCA's get hired and quit within weeks. Have a family? Tough luck. You will get to see them from 6:30pm till they go to sleep. Sundays you will likely get off work around 1-2pm.

    Management is mostly compromised of people who are former carriers or clerks, which is nice because they promote from withing, but the devastating caveat to this is that most of them are uneducated persons. A fair amount of carriers start when they're in their late teens and early twenties and come from jobs that were minimum wage or did not require them to have any kind of leadership training. The managers don't care about the welfare of the employees mental status until it's too late, and most of them tend to act like they were never carriers at all by expecting completely ridiculous things from the CCA's and some career carriers. It's not unusual for a carrier to be given a 2 hr "assist" in addition to whatever their main route is. While most carriers can get this done without much issue, for a new carrier or even an experience carrier on a bad weather day, it can become very stressful mentally.

    The threat of being fired is incredibly annoying as a CCA. If you call off sick, if you need to have a personal day, if you even need to pick your kids up from school because your wife got stuck late at the office, a manager will pull you aside and remind you of how expendable you are. The Paid Time Off (PTO) you accrue will come very quickly, and you'll soon realize you have 40 hours and would like a nice little vacation.. too bad you can't take it. As a CCA you're expected to work 360 days a year and then you get 5 days off as a reward and a massive paycheck AFTER your 5 days off. Now you can use that fat cash to...uhhh.. buy something I guess? Certainly would have been more useful if I got it before the 5 day period to use on my vacation.

    While the career carriers are really great to deal with usually, the fellow CCA's can become very competitive. Often times if you're given an assist and it's better than another CCA's assist who has "seniority" over you they will complain to other carriers and management that they should have gotten the "good" assist. This is one of the fatal flaws that new people with struggle with. No matter how much faster you are, no matter how much more accurate you are, no matter what, everyone gets promoted by time with the post office. This leads to a lot of carriers just doing the bare minimum and putting the excess on other CCA's or carriers.

    The final con (that I'll write about) is that the weather sucks. I know carriers who have been delivering mail for 20+ years and they still can't deal with the rain, the snow, or the heat. The heat is the biggest killer for carriers by far though. If you're in an area that suffers from hot, muggy summers, get ready to consume gallons of water every day, and sweat that out (often onto your customers mail). The worst is when it rains on a hot summer day and then evaporates right off your clothing. Makes you feel like a walking sauna.

    Advice to Senior ManagementCCA's are people too. We have families, we get sick, we need to go the the bank. file our taxes, go to PTA meetings, etc. We understand the needs of the business as well as anyone else, but giving a CCA a day off once every 2-3 weeks isn't going to cost the company nearly as much as having a CCA quit and having to work regulars into V-time. Get your CCA's their uniform allotment on time and if they're within their 90 days loan them some of your rain gear. Stop telling people to "suck it up" because "you carried for 5 years with a broken foot, one eye, and a hook for a hand." If it sucked for you, it probably sucks for us. Think about what you would have wanted as a Carrier or CCA/PTF and let that help you dictate how to manage the post office. Your numbers are important, but they're not gonna get any better when the morale of the entire office is in the dumpster.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Smooth hiring process

    Anonymous Employee (Current Employee)

    ProsThey keep you informed throughout the process. The hiring managers are friendly and are straight forward on what the job entails.

    ConsNo cons that I have now.

    Advice to Senior ManagementThe career site at time is cumbersome to navigate.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Hourly Pay but no benefits

    Rca (Current Employee) Flint, MI

    ProsGreat pay, incremental increrases, excellent coworkers.

    ConsHours are not consistant. May work 40-50 hours one week then 8 the following

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    GReat Company to work for

    Anonymous Employee (Current Employee)

    ProsWeekends off, Guaranteed paycheck (Security), good Benefits and growth potential

    ConsSometimes locked into a position, Declining volume makes it harder to control budget set

    Advice to Senior ManagementHelp don't punish employees

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    The service lost focus on providing excellent customer service.

    Supervisor Customer Service (Former Employee) Orange, CA

    ProsCompany still has very good health plans, retirement, and leave polices.

    ConsAtmosphere for EAS was hostile, negative, and unhealthy in a work environment.

    Advice to Senior ManagementCustomer service needs to be job one, not DOIS and the other tools in Sun use to berate supervisors ands managers.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A decent living for 15 years

    Manager (Current Employee)

    ProsNot boring, time flies, a good job for people who like challenges.Plenty of opportunities for advancement, they promote from within.Good benefits and salary. A diverse group of employees.

    ConsNo family time, hard physical and mental work, can be very stressful, unions, bad managers! (Not all of them) unreasonable customers!

    Advice to Senior ManagementReally listen to the employees!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Discriminating

    Anonymous Employee (Current Employee)

    ProsJobs was fun. Very physical. Fast pace. You are your own boss.

    ConsManagement had attitudes. Union Stewart was their puppet. Don't work for the TEJEDA P.O. In San Antonio !!!

    Advice to Senior ManagementStop being soo aragant

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good bene's, the people don't care.

    Rural Mail Carrier (Current Employee) Houston, TX

    ProsThe pay is decent. If you're in a good office you can have a pretty hassle free life.

    ConsBosses are rude and have unreasonable expectations.

    Advice to Senior ManagementFire some people and replace them with people willing to work.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    The perfect job with great pay!

    Rural Carrier Associate (Current Employee) Canton, NC

    ProsThe starting pay is excellent, plus mileage for a rural carrier. The idea is to work smarter, not harder; the quicker you deliver the mail, the sooner you go home. Once you go full time, the benefits are excellent. I have met really great people delivering mail and your not in the office all day! The faster you learn, the more routes you will learn.

    ConsWaiting to go full time can take years and you have no benefits until then. Delivering in snow can be dangerous. Part time employees are on call always. It's hard to get a second job because the post office is #1. The routes are rough on your vehicle. It is not for everyone! Until you really get a good handle of what you are doing, it is very stressful.

    Advice to Senior ManagementIf it's not broke, don't fix it! Listen to your employees, the know what postal customers want.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good job, supervisor makes job heaven or hell

    Regular Rural Carrier (Former Employee)

    ProsGood pay, benefits, and job security

    ConsConstant changes, unreasonable middle management and time standards. Lower pay and benefits for new employees. Micromanaged by clueless Congress.

    Advice to Senior ManagementPractice the Golden Rule and you will increase productivity and decrease customer complaints.

    Yes, I would recommend this company to a friend

Worked for US Postal Service? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.