US Postal Service Reviews

Updated August 26, 2014
Updated August 26, 2014
1,154 Reviews

3.0
1,154 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
US Postal Service Postmaster General & CEO Patrick R. Donahoe
Patrick R. Donahoe
463 Ratings

Review Highlights

Pros
  • The pay and benefits are great, but that is where you discover that it's nothing more than a polished turd (in 67 reviews)

  • Good pay with excellent medical benefits plus you get plenty of vacation time (in 131 reviews)


Cons
  • No benefits hard work not worth the money and all of management are idiots (in 67 reviews)

  • Post Office is looking to shed jobs due to budget cuts, causing air of uncertainty (in 42 reviews)

More Highlights

Employee Reviews

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  1. 40 people found this helpful  

    Potential CCA's READ THIS REVIEW

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CCA
    Current Employee - CCA

    I have been working at US Postal Service as a contractor for more than a year

    Pros

    First: In this economy? The pay. New carriers start out at $15,30/hr and (even though your orientation leader may so you're not guaranteed 40 hrs/week) you will get a monstrous amount of overtime. Once you're past your first couple of months and you understand how to carry mail properly you will often work from 8a-6p nearly every day. Also with a few cities, like mine, you will work on Sundays for Amazon. This usually adds an additional 5 hours to the paycheck. Myself and other CCA's in the station work between 51-64 hours a week.

    Secondly: You are your own boss for the most part. You will spend 1-2 hours a day in the office between receiving and casing your magazines and any left over letters that the machine didn't sort out. Once you've been in past the 90 day probationary period you are eligible to "hold down" an open route. If you are lucky enough to get a good long term hold (the regular is gone for injury or some other reason) you will learn how to case routes very quickly.

    Third: Fitness. There's a lot of people who want to lose weight out there. I weighed 235 lbs when I first started working for the post office and now I weight 180. I lost 50 lbs in the first 3 months alone. It's all exercise though. You can diet if you want, but remember you'll need energy to walk those long routes.

    Fourth: Coworkers. Yea, there are turds in every environment, but most of the career employees there are really pulling for you to succeed. Most carriers in my station are former military and a lot of them have been friends for decades. Being a CCA myself, I was worried about how well I'd fit in with some of the grizzled older carriers but they accepted me right away.

    Cons

    So where to begin. Well remember when I talked about working all that overtime in the Pros section? It's not optional. You will be expected to be at work every day of the week, including Sundays, unless you have a decent management staff. During the Christmas season I once worked for 53 days straight without an off day. We had new CCA's get hired and quit within weeks. Have a family? Tough luck. You will get to see them from 6:30pm till they go to sleep. Sundays you will likely get off work around 1-2pm.

    Management is mostly compromised of people who are former carriers or clerks, which is nice because they promote from withing, but the devastating caveat to this is that most of them are uneducated persons. A fair amount of carriers start when they're in their late teens and early twenties and come from jobs that were minimum wage or did not require them to have any kind of leadership training. The managers don't care about the welfare of the employees mental status until it's too late, and most of them tend to act like they were never carriers at all by expecting completely ridiculous things from the CCA's and some career carriers. It's not unusual for a carrier to be given a 2 hr "assist" in addition to whatever their main route is. While most carriers can get this done without much issue, for a new carrier or even an experience carrier on a bad weather day, it can become very stressful mentally.

    The threat of being fired is incredibly annoying as a CCA. If you call off sick, if you need to have a personal day, if you even need to pick your kids up from school because your wife got stuck late at the office, a manager will pull you aside and remind you of how expendable you are. The Paid Time Off (PTO) you accrue will come very quickly, and you'll soon realize you have 40 hours and would like a nice little vacation.. too bad you can't take it. As a CCA you're expected to work 360 days a year and then you get 5 days off as a reward and a massive paycheck AFTER your 5 days off. Now you can use that fat cash to...uhhh.. buy something I guess? Certainly would have been more useful if I got it before the 5 day period to use on my vacation.

    While the career carriers are really great to deal with usually, the fellow CCA's can become very competitive. Often times if you're given an assist and it's better than another CCA's assist who has "seniority" over you they will complain to other carriers and management that they should have gotten the "good" assist. This is one of the fatal flaws that new people with struggle with. No matter how much faster you are, no matter how much more accurate you are, no matter what, everyone gets promoted by time with the post office. This leads to a lot of carriers just doing the bare minimum and putting the excess on other CCA's or carriers.

    The final con (that I'll write about) is that the weather sucks. I know carriers who have been delivering mail for 20+ years and they still can't deal with the rain, the snow, or the heat. The heat is the biggest killer for carriers by far though. If you're in an area that suffers from hot, muggy summers, get ready to consume gallons of water every day, and sweat that out (often onto your customers mail). The worst is when it rains on a hot summer day and then evaporates right off your clothing. Makes you feel like a walking sauna.

    Advice to ManagementAdvice

    CCA's are people too. We have families, we get sick, we need to go the the bank. file our taxes, go to PTA meetings, etc. We understand the needs of the business as well as anyone else, but giving a CCA a day off once every 2-3 weeks isn't going to cost the company nearly as much as having a CCA quit and having to work regulars into V-time. Get your CCA's their uniform allotment on time and if they're within their 90 days loan them some of your rain gear. Stop telling people to "suck it up" because "you carried for 5 years with a broken foot, one eye, and a hook for a hand." If it sucked for you, it probably sucks for us. Think about what you would have wanted as a Carrier or CCA/PTF and let that help you dictate how to manage the post office. Your numbers are important, but they're not gonna get any better when the morale of the entire office is in the dumpster.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great job Better benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mail Carrier  in  Miami, FL
    Current Employee - Mail Carrier in Miami, FL

    I have been working at US Postal Service full-time for more than 10 years

    Pros

    The money was awesome and the work was rewarding.

    Cons

    Long unusual hours, and hectic work environment.

    Advice to ManagementAdvice

    Listen to employees more and pick on them less.

    Approves of CEO
  3.  

    US Posal Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Postal Service part-time for more than 8 years

    Pros

    Good pay min. effort and skill required

    Cons

    Very hard to find open positions. No benefits for part time.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Postmaster
    Current Employee - Postmaster

    I have been working at US Postal Service full-time for more than 10 years

    Pros

    Good pay and good benefits.

    Cons

    Mismanaged, too unionized, sinking ship.

    Advice to ManagementAdvice

    Start over and revamp everything! !

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Great place to work, but declining.

    Former Employee - Lead Retail Associate
    Former Employee - Lead Retail Associate

    I worked at US Postal Service full-time for more than 10 years

    Pros

    Security and benefits, nationwide with ways to transfer all over the country. 5 weeks vacation a year at 15 years.

    Cons

    The postal service is in decline, and not hiring like they used to, also because of the changing going on much of what was or is good about employment there may not be so now or in the near future?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CCA  in  White Plains, NY
    Current Employee - CCA in White Plains, NY

    I have been working at US Postal Service full-time for more than a year

    Pros

    You will be able to work a TON of hours and the overtime really adds up.

    Cons

    No room for growth at all. You are literally the date you stated working for them..

    No opinion of CEO
  8.  

    Very exciting fast paced work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at US Postal Service as a contractor for more than a year

    Pros

    Every day you can learn something new about people around the world

    Cons

    Your process is a daily routine

    Advice to ManagementAdvice

    Allow everyone a chance to be trained in at least two different work areas

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    When you are not on the bosses A-team, you are out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Postal Service full-time for more than 5 years

    Pros

    Close to home, small town, decent benefits

    Cons

    Very political and financially motivated

    Advice to ManagementAdvice

    Remember the small offices that really make the connections in the community. Those are the ones who keep the USPS going. Small offices are the places your customers love.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Not a bad job, but terrible management culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CITY LETTER CARRIER  in  Anchorage, AK
    Current Employee - CITY LETTER CARRIER in Anchorage, AK

    I have been working at US Postal Service full-time for more than 10 years

    Pros

    Decent pay, fresh air, exercise

    Cons

    Bad managers, hard work, poor equipment, inflexibility leads to gross inefficiencies.

    Advice to ManagementAdvice

    Let workers work. Get rid of non-delivery-related idiocy. Nearly every new idea from management leads to wasted time and money.

    Disapproves of CEO
  11. 1 person found this helpful  

    It's a good job if you are a regular full-time employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PSE Clerk  in  Tyler, TX
    Former Employee - PSE Clerk in Tyler, TX

    I worked at US Postal Service as a contractor for more than 5 years

    Pros

    The job pays pretty good and the benefits are nice as well. Depending on you work location, the work isn't that hard but is just repetitive.

    Cons

    no opportunity for advancement really. Management doesn't look at the lower level employees like a PSE as a person, but just as someone they can just boss around and you either have to take it or quit.

    Doesn't Recommend
    No opinion of CEO

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