US-Reports Reviews

Updated June 20, 2015
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3.1
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Steven A. Hitz
9 Ratings

32 Employee Reviews

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  1. flexible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premium Auditor in Hacienda Heights, Los Angeles, CA
    Current Employee - Premium Auditor in Hacienda Heights, Los Angeles, CA

    I have been working at US-Reports (More than a year)

    Pros

    flexible schedule is definitely a plus

    Cons

    none at this time, good company


  2. No effective training

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contract Auditor in Oklahoma City, OK
    Former Employee - Contract Auditor in Oklahoma City, OK

    I worked at US-Reports

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    set your own hours, don't really know of any more.

    Cons

    Training that you have to pay for does not prepare you. They send back your audits for correction so you really do not make any money.

    Advice to Management

    Pay for prospect employees to come up to home office and train for a couple of days. I would still be working for you if I was prepared.....


  3. Reasonable and well-trained management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Broker/Partner in Lake Elsinore, CA
    Current Employee - Broker/Partner in Lake Elsinore, CA

    I have been working at US-Reports part-time (More than 5 years)

    Pros

    Excellent training, there's always someone you can go to for help. Help desk is available during business hours, there's a designated staff member to help more experienced auditors, and management is flexible and open to new ideas and professional development.

    Cons

    Just like most premium audit position, amount of work varies.


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  5. I made the mistake - Please do not waste your time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US-Reports

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None none none none none

    Cons

    I wish I should have read the comments here before starting working with this company. First, you have to pay your training, I found several errors in the training , information was not compliance between the manual and the online training and exams. They told me that the manual had some errors. The time you spend searching, printing, reading the requirement for each job, using your phone, laptop, copy paper, ink all the supplies they will come from your pocket, plus your vehicle , gas, time at the field doesn't compensate with what you get paid. you get paid 30 Dlls per job. Plus they will charge a monthly fee for using their resources that is their system, they call it library. If you refuse a job for any reason , it is like you began a war with them. I saw some comments that they put as a Pro : work from home , you make your own schedule or hours. Yes, you can work from home but it is your time that it is not compensated plus all your office supplies, internet phone. because they customers will call you , if they decide to return the call , to your phone. The contract mentions that you have to record a voice mail with the greetings mentioning US Report. I never changed my voice mail.
    do not waste your time. It is not worth it .


  6. Auditor/Inspector- I love my work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auditor/Loss Control Inspector in Rockford, IL
    Current Employee - Auditor/Loss Control Inspector in Rockford, IL

    I have been working at US-Reports

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work, lots and lots of work available.
    Training-my training was free, however now it is 25.00, and well worth it for what they will teach you to take forward in life.
    When requested additional payouts will be made for an insured keeping you waiting or a job too far out of your area.
    I always have at least 70 pieces of work to complete, with a good mix of flat fee, hourly charge and set hourly payout.

    Cons

    Talking by email can become long and drawn out or even skew a conversation.
    You must get past yourself (this one can be hard), when a review on your work comes to you for repair or fix, it is not about you...it is about the what the customer expects in a report. (this can often feel...like you are not liked or you are bad at your job)

    Advice to Management

    Management has taken a huge swing in the past year...I have actually gotten calls just asking how I am and if I need more work to complete.


  7. Helpful (5)

    Reason for high turnover

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Field Inspector in Central, IL
    Former Employee - Field Inspector in Central, IL

    I worked at US-Reports

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Somewhat flexible schedule if you are a 1099 field inspector.

    Cons

    They charge for a monthly fee (deducted from check) for information that can be obtained for free via Google. They expect you to travel further than originally agreed upon, then they don't compensate you as promised. Inspection fees are not consistent and adequate for the time you may have taken to complete some inspections. If you turn down inspections for any reason they will start to withhold work orders.

    Advice to Management

    Your field people are the foundation of the company. You should treat them better.


  8. Helpful (2)

    Rat race to nowhere.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US-Reports

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible, while you looking for something more permanent

    Cons

    Your compensation level is hard to sustain due to multiple factors outside of your control, affecting your performance.

    Advice to Management

    Stop cheating with contractors W2 employee status.


  9. Helpful (3)

    Experience has been less than satisfactory.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premium Auditor in Columbia, SC
    Current Employee - Premium Auditor in Columbia, SC

    I have been working at US-Reports

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible Schedule
    Good online training program
    Management is very helpful when needed
    Travel opportunities to other regions when help is needed there

    Cons

    No benefits
    No travel reimbursement
    Paid only twice a month
    No equipment reimbursement
    They tell you that travel will be within 50 miles and then want you to go 3 times that and don't want to pay you for the extra travel
    No advancement opportunities

    Advice to Management

    Offer benefits to premium auditors
    Offer more opportunities to advance to reviewing positions


  10. Helpful (3)

    Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Loss Control Surveyor
    Current Employee - Insurance Loss Control Surveyor

    I have been working at US-Reports

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay is direct deposit and always on time. Mileage is paid as well as salary plus commission

    Cons

    Not enough work to sustain a normal living and pay per job is low

    Advice to Management

    Do not hire when you do not have enough work for those already working for the company


  11. Helpful (1)

    Started at the bottom and worked my way up

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Great Falls, MT
    Current Employee - Branch Manager in Great Falls, MT

    I have been working at US-Reports full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    US-Reports Inc. is an awesome company to work for. The people are great to deal with and they promote from within. I started as an independent contractor back in 2006. After about 4 years of being a contractor for them, they offered me an actual employment opportunity doing QC review and shortly after that they asked me to become a trainer. I am now a branch manager for this company and I oversee 10 states. This company is an excellent company to get your feet wet in the loss control/premium audit industry. The people are easy to work with and very helpful. I do not understand why there are so many negative reviews on here as my experience as well as many of the reps that I oversee absolutely love it here.

    Cons

    One of the biggest cons is the learning curve. If you are inexperienced when you come on board, please take full advantage of the outstanding resources that we offer. We are here to help you to become successful. We didn't become the largest insurance services company in North America by chance. We did so because we are the best at what we do.

    Advice to Management

    Let's continue our growth! 2015 is sure to be our biggest year yet!



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