US Secret Service Reviews

Updated June 25, 2015
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3.2
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Julia Pierson
6 Ratings

19 Employee Reviews

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  1. federal law enforcement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Federal Police Officer in Frederick, MD
    Current Employee - Federal Police Officer in Frederick, MD

    I have been working at US Secret Service full-time (More than 10 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    good money, benefits and job

    Cons

    very long and crazy hours


  2. Helpful (1)

    A proud agency in the past and maybe in the movies

    • Comp & Benefits
    Current Employee - Special Agent in Washington, DC
    Current Employee - Special Agent in Washington, DC

    I have been working at US Secret Service full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good camaraderie with peers and some interesting travel. Special Agents learn negotiation skills. Special Agents learn to accomplish the mission without the necessary tools, support, and resources.

    Cons

    There is an absolute lack of leadership in this agency. Managers are promoted based on how willing they are to prioritize this job above their family. For instance, and agent willing to live halfway across the country from his family on a temporary duty assignment for 18 months will undoubtedly be promoted. This agent, now a manager, will not be able to understand his subordinates' desires to have a work/life balance and time devoted to family because this manager in no way values his family. After 10 years in this agency, I saw very few managers who were not divorced and had positive family relationships.

    Management is the problem with this agency, and the reason why one agent quits every two days.

    Advice to Management

    Management, stop referring to yourself as leaders; you are not. Stop hiring prostitutes in foreign countries. Stop driving drunk through crime scenes in your government car on the White House property. Stop leaving the scenes of alcohol-involved hit and run accidents on the GW Parkway, again in government owned cars. Stop bringing your foreign national mistress to company gatherings. Stop relying on a SAIC in Texas to get you out of trouble after being arrested in Texas during a prostitution sting. Stop leaving duty ammunition in the hotel rooms of women who are not your wife. Stop sexting your subordinates. Stop threatening Special Agents with discipline if we talk to DHS OIG. Stop stalking local TV personalities to the point the local police become involved. Stop saying this agency is family-friendly when you do nothing to cultivate that concept.


  3. Great Internship!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at US Secret Service (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Interesting Work, Great People, Got to Classify Counterfeit

    Cons

    Slow Government Processes, Repetitive Projects


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Working for the mentally challenged for 10 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Special Agent in New York, NY
    Current Employee - Special Agent in New York, NY

    I have been working at US Secret Service full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay is solid, however, cost of living won't make up for living in the most expensive cities.

    Cons

    Waking up every morning and driving to work for the most corrupt agency in the federal government.

    Advice to Management

    Please allow another agency to take over. It is obvious you have no clue what you are doing. A chimpanzee could manage the agency better...


  6. Helpful (3)

    Horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Secret Service

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Long lunch breaks that's about it

    Cons

    Horrible co workers never work here again

    Advice to Management

    Need to be on the same page


  7. Technology Contractor

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Secret Service

    Pros

    Cool store to purchase paraphernalia. Great location.

    Cons

    lack of vision by federal staff; projects quickly emerge and quickly get terminated; no realistic long term IT strategy

    Advice to Management

    think more about a strategic mission


  8. Helpful (1)

    Successfully protecting US Presidents for over a quarter century.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Watch Commander in Washington, DC
    Former Employee - Watch Commander in Washington, DC

    I worked at US Secret Service full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Extremely challenging, exciting and rewarding work in executive protection within the Department of Homeland Security. An honorable career, giving you every opportunity to achieve your law enforcement goals and education.

    Cons

    Time requirements are critical to the mission that may supercede your personal life commitments, due to the nature and importance of the protective mission.

    Advice to Management

    Always remain flexible, with the ability to coordinate and collaborate with multiple entities simultaneously.


  9. Best job in the world

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Secret Service (More than 10 years)

    Recommends
    Recommends

    Pros

    Doing great work you can be proud of.

    Cons

    Work/life balance is always a challenge. Always under the microscope. Do your job, have a tough skin and you'll be fine.


  10. Helpful (6)

    People do not matter.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Special Agent in Washington, DC
    Current Employee - Special Agent in Washington, DC

    I have been working at US Secret Service full-time (More than 10 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    As a Special Agent, you get to see the world. Your decision making skills and negotiation abilities will be tested and sharpened.

    Cons

    Special Agents are disposable. There are three phases to a career: Phase I - Investigations; Phase II - Protection; Phase III - Post detail. Phase II is the only phase that matters. Full time protection is the true mission of the Service. You will not be home. Your schedule will change daily. You will work day shift, midnight shift and afternoon shift, in the same week. Supervisors will tell you lies and mislead you on a regular basis, and if you question an obviously lie, retaliation will be swift. Once Phase II is complete, Special Agents are banished to a big city office like Miami, or the purgatory that is Washington Field Office. Phase III agents are disposable. This alone shows a true lack of character at US Secret Service headquarters.

    Advice to Management

    After making extraordinary sacrifices during Phase II of a career, the US Secret Service tosses Special Agents aside. Unlike the FBI, DoD and others, the US Secret Service does not honor the sacrifices of its employees. It does not reward years of hard work. It simply does not care about it's employees. The saying goes, "Crunch all you want, we'll make more". What has happened since the US Secret Service has run out of money to make more officers and agents? Retention should be your first priority.


  11. Helpful (3)

    Enjoyed/valued time there. Opens great opportunities if it is not for you.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Uniformed Division in Washington, DC
    Former Employee - Uniformed Division in Washington, DC

    I worked at US Secret Service full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    This job can be exactly what you make of it. On any given day you can be a part of historic events or you can not get involved and just show up for the paycheck.
    Secure employment.

    Cons

    Usual government trends. Someone who started on the same day as you and is a below average worker will make the same as you do - encouraging average effort. Untalented personnel end up in charge, etc...



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