US Small Business Administration

  www.sba.gov
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US Small Business Administration Reviews

Updated July 27, 2014
Updated July 27, 2014
42 Reviews

3.8
42 Reviews
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US Small Business Administration Administrator Karen Gordon Mills
Karen Gordon Mills
12 Ratings

Employee Reviews

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  1.  

    As an Administrator I manage and coordinator the supplies for three departments and prepare report monthly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  Herndon, VA
    Current Employee - Administrative Assistant in Herndon, VA

    I have been working at US Small Business Administration full-time for more than 5 years

    Pros

    You have the opportunity to talk to people of all walks of life and help to people when there are need especially when there is a disaster.

    Cons

    The job can be demanding when there is disaster.

    Advice to ManagementAdvice

    The are room for personal growth. The greatest advantage of being a government worker, you get the chance to have a better retirement savings and enjoy all the holidays that are allocated for government workers.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    I enjoy working for this establishment and I enjoy everything I do here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Officer/Underwriter  in  Citrus Heights, CA
    Current Employee - Loan Officer/Underwriter in Citrus Heights, CA

    I have been working at US Small Business Administration full-time for more than a year

    Pros

    The pros for working for sba are the people are great and the products are awesome.

    Cons

    The training was intense and home studying is a must while in training.

    Advice to ManagementAdvice

    Some advice to upper management is you all are doing a wonderful job and keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Construction Analyst-Travel to disaster areas and perform PDA's.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Construction Analyst  in  Sumter, SC
    Current Employee - Construction Analyst in Sumter, SC

    I have been working at US Small Business Administration full-time for more than 5 years

    Pros

    Travel, meet new people and different cultures and places, good pay. I been to places I would not have gone had I not had this job. I get a lot of satisfaction be I am able to help disaster victims who are going through very dramatic times of their life.

    Cons

    Sometimes with travel problems, dealing with airline cancellations, delays, rental cars unavailability and moving luggage at a moments notice.

    Advice to ManagementAdvice

    Be a people person and lead by example.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    a growing minority of Inefficient, toxic & litigous employees are allowed to dominate the culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Denver, CO
    Current Employee - Manager in Denver, CO

    I have been working at US Small Business Administration full-time for more than 5 years

    Pros

    Great Mission - to help Small Businesses
    Many dedicated employees

    Cons

    Inefficient due to too unproductive employees negatively affecting the environment . Management is afraid to address performance and conduct issues with under-performing and inappropriate employees contributing to the toxic and inefficient work environment. This behavior is tolerated and perpetuated because the SBA has a known reputation for settling the lawsuits for employees that sue even if the case is baseless thus creating a reward system for inefficiency and toxic behavior.
    The abuse of the system is causing an overwhelming backlog of these cases. It currently take 2-3 years for a case to be heard because there are so many cases.
    Poor performer who cannot get jobs anywhere else stay with bad attitudes and block the path for others to replace them and for promotions.

    Advice to ManagementAdvice

    Stop settling lawsuits that reward toxic employees and require the Legal staff to do their jobs and be responsible to the American public that is paying their salaries. It would only take a few going all the way to court and receiving the appropriate rulings to reduce the backlog and discourage the gold diggers.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Challenging fast paced work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Small Business Administration

    Pros

    Exceptional co workers that are great to work with

    Cons

    Would like to have better tech there

  7.  

    Rewarding Public Service Experience where hard work will only get you so far!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Attorney  in  Fort Worth, TX
    Former Employee - Attorney in Fort Worth, TX

    I worked at US Small Business Administration full-time for more than 5 years

    Pros

    Commaraderie, rewarding opportunity to help nation's disaster victims, excellent time-off policies, this is a job that allows you to work decent hours when there are not huge disasters to be dealt with.

    Cons

    Always the threat of being laid off, management not very personable or effective, during times of big disasters (like Katrina) you may work up to 70 hours a week for lengthy periods of time. During slower times, workload can be so low that it is boring.

    Advice to ManagementAdvice

    Learn how to do the jobs that you ask your employees to do. Get more involved with your employees...most management doesn't ever leave their office to converse with the non-managerial staff.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Worked in the OCIO-Confused and leaderless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Specialist  in  Washington, DC
    Former Employee - IT Specialist in Washington, DC

    I worked at US Small Business Administration full-time

    Pros

    Near a metro; many other SBA offices to potentially go to...

    Cons

    Poor business process, no vision, constant churn and frustration.

    Advice to ManagementAdvice

    Focus on doing one thing well and build from there.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Overall a pleasant experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Buffalo, NY
    Current Employee - Customer Service Representative in Buffalo, NY

    I have been working at US Small Business Administration full-time for more than a year

    Pros

    Nice work environment and management

    Cons

    Term employee no medical coverage

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Officer  in  Fort Worth, TX
    Former Employee - Loan Officer in Fort Worth, TX

    I worked at US Small Business Administration as a contractor for less than a year

    Pros

    Great opportunity to learn about all aspects of loan approval/modifications

    Cons

    Long hours and sometimes 7 days a week.

    Advice to ManagementAdvice

    Need to provide opportunity for permeate employment.

  11.  

    Interesting work, Solid staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Loan Specialist GS-12  in  Citrus Heights, CA
    Current Employee - Commercial Loan Specialist GS-12 in Citrus Heights, CA

    I have been working at US Small Business Administration full-time for more than a year

    Pros

    Comfortable pace of work, Great work setting and facility amenities.

    Cons

    None, More training would be an extra

    Advice to ManagementAdvice

    More sharing of experience, Production tools would be nice

    Recommends
    Neutral Outlook
    No opinion of CEO

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