USA Today Reviews

Updated March 30, 2015
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2.7
94 Reviews
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USA Today President Larry Kramer
Larry Kramer
28 Ratings

Pros
  • Great office culture, competitive pay and benefits, flexible work schedule with excellent work/life balance (in 8 reviews)

  • Great people, hard working, cared about the product (in 6 reviews)

Cons
  • Little to no interaction with fellow interns (in 3 reviews)

  • Upper management needs to be more connected with the organization (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. I learned how a news organization works which is generally positive but hard to stay in a place with poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in New York, NY
    Current Employee - Marketing in New York, NY

    I have been working at USA Today full-time (more than 8 years)

    Pros

    Good co-workers, great building and exercise facility.

    Cons

    Horrible executive management and no leadership or training. Working in a matrix is extremely frustrating and trying to get ideas and concepts approved is never ending.

    Advice to ManagementAdvice

    Treat your employees with respect and value their opinion. Promote and reward those who do their job well and are proactive in taking initiative.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. Was a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in McLean, VA
    Current Employee - Account Manager in McLean, VA

    I have been working at USA Today

    Pros

    people are really nice and friendly

    Cons

    hard to move up, a lot of older sales representative who slow things down, terrible health benefits

    Advice to ManagementAdvice

    invest in helping departments communicate with eachother

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. First working experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USA Today

    Pros

    Great colleagues
    Vibrant newsroom
    Wonderful mentorship opportunities

    Cons

    No transparency from upper management

    Recommends
    Neutral Outlook
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  5. 2 people found this helpful

    Not as Robust as One Would Think - Especially in Circulation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Marketing Director
    Current Employee - Regional Marketing Director

    I have been working at USA Today

    Pros

    A lot of good hard-working people that you would consider to be friends. Also, a free daily newspaper.

    Cons

    The Circulation Department is marred with many old-time General Managers who continue to micromanage process and operate out of fear and paranoia thinking that they are being constantly watched by HQ. They seem to be more concerned about the perception of their respective market rather than generating results. They've all taken some kind of text book management training course that centers around asking their employees questions they already know the answer to. Processes and systems are archaic and when approached with an opportunity to improve functionality, the typical response is to back away for fear that it might cause attention.

    Advice to ManagementAdvice

    Get your people out of the bubble and look beyond the four walls. Be less concerned about "perception is reality" and focus more on growing the business and developing your personnel.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Great pay, nice people, still figuring out their story

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Director in New York, NY
    Former Employee - Account Director in New York, NY

    I worked at USA Today full-time (more than a year)

    Pros

    Nice environment with nice people. No crazy sales people (rare for NYC). Great product and excellent pay

    Cons

    Disconnect between marketing and their ideas for special pro gams to sell to clients. The presentations were too complicated and convoluted. Low energy and passion for the product.

    Advice to ManagementAdvice

    Drill down the point of difference and communicate this more effectively with the sales team. Raise the passion factor more and eliminate all the stupid programs that marketing would present to the sales people to sell.

    Recommends
    Positive Outlook
  7. Employee benefits exhibit the company's lack of human empathy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USA Today

    Pros

    Good opportunity to see the innovative products that the brand has to offer.

    Cons

    There is so much to do but no room for growth. We've seen a high turn-over (voluntary and involuntary) over the past couple of years and it's disheartening to see some of talented people leave because of that. Employee benefits are also one of the top reasons why people choose to leave, especially young employees who look to build their careers, seek guidance and mentorship, and would appreciate great tuition assistance program when they look to earn a higher degree.

    Advice to ManagementAdvice

    Ditch the politics and the old school, hierarchic process. If you invest in your employees, they will work harder for you. Management has to take the initiative to improve the quality of the employees' lives.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. Great colleagues, but ....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in McLean, VA
    Former Employee - Anonymous Employee in McLean, VA

    I worked at USA Today full-time (more than 10 years)

    Pros

    The people I worked directly and indirectly with were top-notch, complete professionals and generally just good to work with. Most everyone is focused on providing the best possible product but pleasant in the process of accomplishing it.

    Cons

    Staffing cuts have led to a general rise in the stress level and have hurt the product quality. More people are having to wear more hats, take on greater areas of responsibility.

    Advice to ManagementAdvice

    Treat the people right, with respect and courtesy. They are your most valuable resource. They are not cogs to be worn down, tossed out and replaced.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. Invisible Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Intern in McLean, VA
    Former Intern - Intern in McLean, VA

    I worked at USA Today as an intern (less than a year)

    Pros

    The best thing about working at USA TODAY was the amount of exposure your articles got. Some of mine got 1 million unique page views while I was an intern there. The people were generally pleasant and, if you found the right people, there were some who were willing to be a mentor.

    Cons

    Getting a glimpse into the world of USA TODAY content, I realized that there was a very small staff dedicated to real, hard news and dozens of others dedicated to stupid entertainment pieces. While I was there, there was a rumor going around that someone would get fired if there wasn't a story about Miley Cyrus every day. And that was a true reflection of Gannett. They don't care about quality, they care about clicks. This was very apparent at USA TODAY.

    The other thing is that USA TODAY doesn't offer much in the way of opportunities. Most of the young people working there were contractors making measly money and being forced to report as self-employed on their taxes, which is a serious doozy. And, USA TODAY is outside of the city, which is bad for a young reporter looking to network and become involved in the DC scene.

    Advice to ManagementAdvice

    There's little management can do to change USA TODAY's direction. Gannett is at the helm.

    Recommends
    Negative Outlook
    No opinion of CEO
  10. USA Today is a fantastic company hampered by its parent, Gannett, a confused and disorganized media dinosaur.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USA Today full-time (more than 3 years)

    Pros

    Great office culture, competitive pay and benefits, flexible work schedule with excellent work/life balance.

    Cons

    Merging with Gannett Publishing is pathetic since the company will not commit to truly establishing one unified company. Management lacks engagement skills

    Advice to ManagementAdvice

    Be more engaging with employees. Set clear goals and have metrics to measure success. Senior management should make clear cut decisions to unify all parts of the company rather than allow each unit to function on it's own.

    Recommends
    Negative Outlook
    Approves of CEO
  11. USA TODAY College Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - USA TODAY College in McLean, VA
    Former Intern - USA TODAY College in McLean, VA

    I worked at USA Today as an intern (less than a year)

    Pros

    Small staff allows for opportunity to create close relationships and network. Editors are young and value your time and work. Interns gather after hours to bond and Gannett provides many opportunities for interns throughout internship. Ask for opportunities, they'll usually say yes!

    Cons

    Stipend only and no assistance with finding housing in the expensive area.

    Advice to ManagementAdvice

    Continue allow interns the ability to connect with editors and reports. They learn the most about the company this way.

    Recommends
    Approves of CEO

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