USA for Unhcr Reviews

Updated May 29, 2015
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2.7
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Greg Wangerin
9 Ratings

28 Employee Reviews

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  1. Face-to-Face Fundraising

    Former Employee - Face-to-Face Fundraiser in Washington, DC
    Former Employee - Face-to-Face Fundraiser in Washington, DC

    I worked at USA for Unhcr

    Pros

    The position will teach you patience and fundraising/sales skills.

    Cons

    Productivity is mostly number driven, and not quality.


  2. 2/10 Would Not Recommend

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at USA for Unhcr

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Reimbursement for expenses incurred while on the job, for example gas mileage, parking.
    Frequently briefed on events happening around the world.

    Cons

    Poor training -- I was being "trained" by managers who were still being trained to be managers. Arbitrary rules such as not wearing sunglasses in the hot Miami sun, not jaywalking, not chewing gum, not discussing politics in public. NO job security. It's impossible to control whether people can afford or are willing to give to you. The general public is also very rude! Especially in a city as diverse as Miami where many people are immigrants themselves, convincing people to donate to poor people in foreign countries was not easy (because hello, Miami is full of poverty).

    High turnover rate. I was told that only 25% of hires make it past the "trial period." Also, very little transparency on where the donated money actually goes. From observing how trainees were often flown in and provided with lodging at the company's expense made you question whether the company was being cost-efficient with the money that was supposed to be going overseas to starving refugees.


  3. Opportunity for growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USA for Unhcr full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Team Environment, Opportunity to learn, On federal holiday schedule, metro reimbursement, Lots of parties and events, Good health insurance and vacation package

    Cons

    It is a non profit so the pay isn't the greatest, high turnover

    Advice to Management

    Invest more financially into your employees


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  5. Extremely challenging position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Face-to-Face Fundraiser in Los Angeles, CA
    Former Employee - Face-to-Face Fundraiser in Los Angeles, CA

    I worked at USA for Unhcr full-time (More than a year)

    Pros

    Great coworkers coming from different parts of the world. GREAT CAUSE

    Cons

    - Low pay - unstable job because of weekly targets to achieve - management sucks and dont consider employees - logistics suck : carless team leaders resulting employee to take the bus to reach turf or drive their own car. Passive aggressive people on the street


  6. Just Terrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at USA for Unhcr full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are very few bright spots working at this place. The only one I can think of is that for full time employees, vacation and holidays are OK and there is a 401k match.

    Cons

    The management is horrible, practically incompetent. There is little to no respect for others and their expertise or opinions. The turnover is incredibly high. I can't even count how many Executive Directors there have been in the past couple years. So don't even bother getting to know any fundraisers, they will be gone in a matter of weeks. Don't be fooled by these bogus positive reviews they are posting -- avoid working at this place at all costs, in all locations, at all levels. There is no room for growth, learning, or employee development. The organizational culture is terrible, and makes you sick having to go into the office every day.

    Advice to Management

    Take a serious look at what you're doing and how you're spending your money. It's not working and just giving the organization and the brand a bad name.


  7. My experience with USA for UNHCR has been a memorable one!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Face-to-Face Fundraiser in Miami, FL
    Former Employee - Face-to-Face Fundraiser in Miami, FL

    I worked at USA for Unhcr full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    - Company Values
    - Flexibility
    - Teamwork

    Cons

    - Greater pay for team leaders
    - Lack of motivation from corporate management
    - No time for new members to learn on the field
    - Too many donors required in a week from team leader as he/she are required to train the new hires as well.
    - Lack of understanding of the demographics, location, and culture barriers in the field to have the same expectations for every employee to meet a certain amount donors compare to other teams without the obstacles listed above.

    Advice to Management

    N/A


  8. Challenging work environment, good team atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at USA for Unhcr part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You're serving a good cause, and the people that you work with are friendly, energetic, amazing people. Canvassing is challenging work, but the people you meet on your team and in the street often make the job very rewarding. The salary is hourly with additional commission, based on your performance. As a part-time job or a job between positions, canvassing presents a good opportunity to work on your public speaking skills.

    Cons

    The quotas to sign up donors makes your day to day very stressful. It's very difficult to see space for professional growth when you're stressing out about whether you will have a job the next week.

    Advice to Management

    Continue to support staff through training opportunities


  9. Worked full time for less than one year

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Face-to-Face Fundraiser in Los Angeles, CA
    Former Employee - Face-to-Face Fundraiser in Los Angeles, CA

    I worked at USA for Unhcr full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get to work with like minded people who are driven and passionate about making a difference.
    Flexible hours IF you choose to do part-time, otherwise the schedule changes weekly.

    Cons

    Personally I did not agree with the policy on having to meet weekly quotas. Every week each person needs to have had a certain number of donations, if you don't meet those numbers in the first week or so you get fired. IT is tough.
    Full time employees can expect to work either Saturday or Sunday, you HAVE to work at least one weekend day.


  10. Helpful (1)

    Total Scam

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - F2F Fundraiser in San Diego, CA
    Current Employee - F2F Fundraiser in San Diego, CA

    I have been working at USA for Unhcr full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Awesome team support, great cause

    Cons

    Dishonest management, zero job security, poor leadership.

    Advice to Management

    Restructure the management level and change fundraising approaches. Your employees are valuable and if you invest in them, your turnover rate will drop.


  11. Helpful (1)

    Wonderful cause, but poor management and not enough of the donor's dollar goes to the cause

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Face-to-Face Fundraiser
    Former Employee - Face-to-Face Fundraiser

    I worked at USA for Unhcr full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Got to meet a lot of wonderful people, engage/interact with the community, great cause

    Cons

    The DC management works in a black box with no transparency and accountability. When questioned about how much of the donor's dollar actually goes to the cause, they do not answer. However, it isn't hard to look up USA for UNHCR on Charity Navigator.
    ...last year, Charity Navigator listed that ~61% of the donor's dollar went to the cause. Now, ~47% of the donor's dollar goes to the cause. With frontline staff being paid minimum wage and experiences clawbacks [wages arbitrarily taken out of their paychecks] where is the money going?

    The DC management promotes a high turnover environment while protecting their own positions which means there is no room for growth for the employee. If an employee stays with the agency for a month or more, they will quickly see that a mis-management of funds and resources is the norm: 5 offices, management staff with high salaries, excessive staff travel to other cities. A huge problem is that DC's fundraising management team worked together prior to being with USA for UNHCR. They do not have the experience or desire to improve, nor do they have the insight or ability to invest in employees other than themselves.

    Advice to Management

    Get rid of the current DC fundraising management, and hire individuals with actual business and humanitarian experiences.



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