USA800

www.usa800.com
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USA800 Reviews

Updated February 28, 2015
Updated February 28, 2015
15 Reviews
2.2
15 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Tom Davis
6 Ratings

Employee Reviews

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  1.  

    advocate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Advocate in Saint Joseph, MO
    Former Employee - Customer Service Advocate in Saint Joseph, MO

    I worked at USA800 full-time (more than a year)

    Pros

    overtime, buy back on point system, over 100 accounts to learn & interesting people

    Cons

    depending on your shift , days much busier,and fun

    Advice to ManagementAdvice

    keep the great work

    Recommends
    Neutral Outlook
  2.  

    Not for the career oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at USA800

    Pros

    The ESOP plan is good, but doesn't make up for the low wage

    Cons

    They talk a lot about 'employee owners', and the culture that creates, but there is no follow through. From their policies to dealing with individual staff issues their real message comes through loud and clear....we care about the bottom line not the staff.

    Advice to ManagementAdvice

    Open your eyes and ears. You have lost many good staff that have tried to tell you what the problems are.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at USA800 full-time (less than a year)

    Pros

    The pay was pretty good

    Cons

    The conpany is terrible and unprofessional. The facility in raytown is very dirty.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    CEO - Central 'Ego' Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at USA800 full-time (more than a year)

    Pros

    The companies that usa 800 chooses to do business with are typically fun to work with on a daily basis... the management team does what they can with what they have (not much training or support for them to get any development)

    Cons

    Tom Davis - when you're work experience doesn't 'fork', you've got issues... only knows USA 800... let's his EGO drive his decisions... thinks he knows how to improve culture, but as is typical with Tom, he 'talks the talk' but rarely... IF EVER... 'walks the walk'... hires his family and friends and treats them better than any other employees... too bad this company is "in the family" - from his uncle to the current board - or else it might actually have a future...

    Advice to ManagementAdvice

    Get a neutral board of directors together and have a vote of confidence for the current leadership... just like that book they're all reading about the five disfunctions of a team, they need to move Tom Davis out of the top spot into just a sales role and let a more experienced leader take the company to another level

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great place to work if you are looking for potential advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advocate in Raytown, MO
    Current Employee - Customer Service Advocate in Raytown, MO

    I have been working at USA800 full-time (more than 3 years)

    Pros

    There really is a culture that values employee ownership within the company.

    Cons

    I would recommend USA800 for anyone who is starting out in their career and wants a place to grow.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Extremely contriversal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advocate in Saint Joseph, MO
    Current Employee - Advocate in Saint Joseph, MO

    I have been working at USA800 full-time (more than 3 years)

    Pros

    employs many who would otherwise may be unemployed

    Cons

    provides service customer service to catalog companies and sales accounts

    Advice to ManagementAdvice

    Pay attention to your Advocates they have good ideas about the company

    Doesn't Recommend
    Neutral Outlook
  8.  

    Some very good team members and some equally self centered leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Raytown, MO
    Current Employee - Operations in Raytown, MO

    I have been working at USA800 full-time

    Pros

    Most days people are fun to be around

    Cons

    Compensation, employee development, employee recognition

    Advice to ManagementAdvice

    Involve Tom Davis in operations

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Alright, but lots of stress and bull shi*

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Saint Joseph, MO
    Former Employee - Customer Service Representative in Saint Joseph, MO

    I worked at USA800 full-time (more than a year)

    Pros

    Calm easy going enviroment people are very friendly. Its easy to be a supervisor in this company. Pay not to shabby

    Cons

    Lots of training, they send people home when it is going to be busy later on.. which causes people on dedicated accounts to take other calls. HR can't follow their own rules. Random rule changes.

    Advice to ManagementAdvice

    Treat your employees like people

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    wanna be's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at USA800

    Pros

    employee owned, good financial potential

    Cons

    They want to be a good company, have plenty of rules and guidelines, just don't enforce any of them. Too many people who just show up, employee owned, but they have no concept of what potential that gives them for a future

    Advice to ManagementAdvice

    enforce your guidelines

    Doesn't Recommend
  11.  

    Not feeling appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advocate in Raytown, MO
    Current Employee - Customer Service Advocate in Raytown, MO

    I have been working at USA800 full-time (less than a year)

    Pros

    Meeting new people and a paycheck.

    Cons

    You don't get paid much and they are always throwing you in different training classes so you have so many accounts, but you are never paid more. They have loyal employees but always send us home early so you never get 40 hours a week. They are always interviewing which is a slap in the face to the people working there.

    Advice to ManagementAdvice

    Appreciate the loyal employees you have. Actually try working and not making it seem like we are a bother to you when we need help. Try sticking to the dresscode before coming up to us about dresscode when you are clearly in violation. Double standard needs to go, we are all adults.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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