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Glassdoor is your free inside look at USAA reviews and ratings — including employee satisfaction and approval rating for USAA CEO Joe Robles Jr. All 89 reviews posted anonymously by USAA employees.

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89 Reviews* in

CEO Approval

Company Rating

* Posted anonymously by USAA employees (updated Oct 14, 2009)

USAA President and CEO Joe Robles Jr.

Joe Robles Jr.

President and CEO

78% Approve

“Satisfied”

3.5
1 - 10 of 89 USAA Reviews
  • Oct 14, 2009

    4.0

    USAA Analyst in San Antonio, TX:   (Current Employee)

    Pros

    good place to balance work and family life

    Cons

    huge company... it is hard to track the contacts

    Advice to Senior Management

    nothing ,...management is very dynamic

  • Anonymous in San Antonio, TX:

    “Overall great place”

    Oct 8, 2009

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  • Anonymous in Phoenix, AZ:

    “Overall a Good place to work, ”

    Oct 11, 2009

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  • Advisor in San Antonio, TX:

    “Awesome Company to work for!!!”

    Oct 9, 2009

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  • Member Service Representative in San Antonio, TX:

    “great company with a few setbacks,a lot of mental strain and abuse like feelings from members that have high expectation”

    Sep 24, 2009

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  • Senior Customer Account Specialist in Sacramento, CA:

    “Too much uncertainty”

    Sep 19, 2009

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  • Claims Adjuster in Phoenix, AZ:

    “Great People, Great Mission, Great Members, Not enough time!”

    Aug 29, 2009

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  • Executive Director in San Antonio, TX:

    “Overall, a great company to work for.”

    Aug 26, 2009

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  • Director in San Antonio, TX:

    “Great company. Treat employees very well. Retirement plan and benefits are the best in the country. ”

    Aug 28, 2009

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  • Anonymous in San Antonio, TX:

    “Wow! Not good”

    Aug 20, 2009

    1 found helpful

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1 - 10 of 89 USAA Reviews
USAA Overview
Web
www.usaa.com
Industries
Size
5000+ Employees, $14B+ Revenue
HQ
San Antonio, TX
Competitors


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