USAA

www.usaa.com
Employer Engaged

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at USAA full-time (more than a year)

    Pros

    Compensation is good. There is a holiday bonus every December of two weeks pay. If you meet expectations you get a year end bonus. Starbucks in every office.

    Cons

    The diversity is limited to females. Very few people of color in executive positions. The old guard rules.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Absolutely Outstanding Place To Work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investments in Tampa, FL
    Current Employee - Investments in Tampa, FL

    I have been working at USAA full-time

    Pros

    I've been at USAA for about two years and have been in two of the three major areas (banking, insurance and investments) that the company offers. The facilities are excellent and everyone is very nice and easy to work with. I've heard some complaints internally about base salaries, but employees receive a company-wide, across-the-board annual bonus in February of around 15 - 18% of annual salary (the last two - albeit historic - years have been 18.8% and 18.7%) plus an 'extra paycheck' bonus around the Christmas holiday.

    The benefits package is outstanding (overly generous time off, great health/dental/vision).

    Cons

    Call center work is monotonous, no doubt about it. The Tampa, FL site is largely a call center site with some off-the-phone teams mixed in here and there. With that said, there's really no cons beside that. The only con an outsider would experience is the difficulty getting into the company in the first place. Once you're in you have one of the most secure jobs in the industry.

    Advice to ManagementAdvice

    Keep on keepin' on.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    USAA is an excellent place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Management in San Antonio, TX
    Current Employee - Product Management in San Antonio, TX

    I have been working at USAA full-time (more than 3 years)

    Pros

    Great work life balance. A great campus with multiple gyms, cafeterias and several Starbucks (for the caffeine addicts).

    Cons

    difficult to get on and off campus. Parking.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in San Antonio, TX
    Current Employee - Director in San Antonio, TX

    I have been working at USAA full-time (more than 10 years)

    Pros

    Solid reputation, financial strong, viable in the long run.

    Cons

    Hire from the outside--employees not considered for upper level jobs.

    Recommends
    Positive Outlook
  6.  

    Great culture with high benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USAA full-time (more than 5 years)

    Pros

    The culture is great and very relaxing for back office support. You also receive great benefits.

    Cons

    Slow to move up within the company and low pay

    Approves of CEO
  7. 1 person found this helpful  

    Great company to start career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USAA

    Pros

    Great people, great benefits, great opportunity for growth if you're willing to work for it.

    Cons

    Call center would be biggest con for most. I don't mind it.

    Recommends
    Positive Outlook
  8.  

    Insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USAA

    Pros

    Great benefits great opportunities for all employees.

    Cons

    Can't find any other than with great company comes great employees so moving up is hard because completion is big. Not sure if that is a bad thing though.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in Tampa, FL
    Current Employee - Financial Advisor in Tampa, FL

    I have been working at USAA

    Pros

    Great pay, great scheduling as well

    Cons

    Call Center frustrating at times

    Advice to ManagementAdvice

    No changes

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at USAA full-time (more than 5 years)

    Pros

    Great benefits
    Positive culture, you know you're making a difference
    Team Collaboration
    Huge yearly bonus
    Lots of potential for movement around the company
    Mangers care about the employee's career goals

    Cons

    compensation may be a bit below the national average, but after you factor in the bonus and the lower cost of living in San Antonio, it makes up for it.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USAA

    Pros

    Fair company to work for

    Cons

    Ok pay at this company

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook

Work at USAA? Share Your Experiences

USAA

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.