USC Information Technology Services

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  www.usc.edu

USC Information Technology Services Reviews

Updated October 12, 2014
Updated October 12, 2014
13 Reviews
4.1
13 Reviews
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Rhimes, Ilee
2 Ratings

Employee Reviews

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  1.  

    Nice and friendly co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Worker in Los Angeles, CA
    Former Employee - Student Worker in Los Angeles, CA

    I worked at USC Information Technology Services part-time (more than an year)

    Pros

    Great people, not far from the University, perfect for college students to learn but also make some money

    Cons

    Some projects took forever but still not too bad

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Friendly yet unfulfilling and poorly managed,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Technical Lead in Los Angeles, CA
    Current Employee - Student Technical Lead in Los Angeles, CA

    I have been working at USC Information Technology Services part-time (more than 3 years)

    Pros

    Friendly and team forward atmosphere with a distinct emphasis on customer satisfaction. Some members of the management are exceptional. The job is very communal in nature and it is not uncommon to enjoy interactions with colleagues.

    Cons

    Tends to be disorganized. There is a definite disconnect between the management and workforce. Egos often come before work. Some member of the management detract significantly from the work environment. The job can seem very unrewarding as management views many of its workers as wholly expendable and makes no effort to hide this fact.

    Advice to ManagementAdvice

    More checks and balances on administrators. Communication needs to play a much larger role, dialog between student workers/staff/management needs a complete overhaul.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Awesome experience. Great Student job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Technical Assistant in Los Angeles, CA
    Current Employee - Student Technical Assistant in Los Angeles, CA

    I have been working at USC Information Technology Services part-time (more than 3 years)

    Pros

    Some of the best friendships you'll ever make. Higher paying than most on-campus jobs. Scheduling's pretty easy, and you make it at the beginning of the semester so you can plan to handle working and classes at the same time. Easy to get someone else to take your shift, if you have to miss it. Great people, fun environment.

    Cons

    There is some favoritism. Training is ok.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    My position as a student worker at the Customer Support Center has been overall very positive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSC Student Computer Consultant in Los Angeles, CA
    Current Employee - CSC Student Computer Consultant in Los Angeles, CA

    I have been working at USC Information Technology Services part-time (more than an year)

    Pros

    Laid-back atmosphere, friendly co-workers. Compensation for student workers is $10/hour, which is quite reasonable.

    Cons

    New hires will have to work a minimum of 15 hours a week, which is a pretty large time commitment. A job at the CSC can get monotonous, as it is call-center work, but the staff at the CSC are extremely friendly and helpful.

    Advice to ManagementAdvice

    Hire more students, allow them to work fewer hours per week.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Awesome!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Technical Assistant in Los Angeles, CA
    Current Employee - Student Technical Assistant in Los Angeles, CA

    I have been working at USC Information Technology Services part-time (less than an year)

    Pros

    excellent environment to work in

    Cons

    I haven't found any yet.

    Advice to ManagementAdvice

    -

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Pleasant workplace environment with flexibility in hours.

    Former Employee - Student Operator in Los Angeles, CA
    Former Employee - Student Operator in Los Angeles, CA

    I worked at USC Information Technology Services part-time (less than an year)

    Pros

    Routine tasks including supervising management of electronic network systems and customer service

    Cons

    Management style can be too loose, could use more structure

  8.  

    Technical Services Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Services Lead in Los Angeles, CA
    Former Employee - Technical Services Lead in Los Angeles, CA

    I worked at USC Information Technology Services part-time (more than an year)

    Pros

    Flexible schedules, friendly working environment

    Cons

    Can not thing of anything in particular

    Advice to ManagementAdvice

    Just keep doing what you have been till now.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    time is flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at USC Information Technology Services

    Pros

    good environment
    nice people
    free coffee
    time flexible

    Cons

    not much pay
    parking problem
    not challenge project

    Recommends
  10.  

    Amazing place to work, Salary is average in the market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Student Worker in Los Angeles, CA
    Current Employee - Student Worker in Los Angeles, CA

    I have been working at USC Information Technology Services

    Pros

    work life balance, not much work pressure, enjoyable work atmosphere, great supervisors, can easily talk to management, flexible work timing

    Cons

    c a n n o t t h i n k o f a n y , cannot do work from home.

    Advice to ManagementAdvice

    work life balance, not much work pressure, enjoyable work atmosphere, great supervisors, can easily talk to management, flexible work timing

    Recommends
  11.  

    it was really Good working over there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Student Assistant in Los Angeles, CA
    Current Employee - Student Assistant in Los Angeles, CA

    I have been working at USC Information Technology Services

    Pros

    Environment is really fantastic over there

    Cons

    Management is not good enough, they are not able to manage easily

    Advice to ManagementAdvice

    Give some time

    Recommends

USC Information Technology Services Photos

Network Operations Center, USC ITS
Waiting Area, 4th floor, NOC
Break room/Conference Room

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