USF Reddaway Reviews

Updated August 10, 2014
Updated August 10, 2014
21 Reviews

2.5
21 Reviews
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T. J. O'Connor
6 Ratings

Employee Reviews

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  1.  

    w&r coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USF Reddaway full-time for more than 3 years

    Pros

    have excellent benefits and pay

    Cons

    Sometimes there a layoff issue

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great company, Union, But they dont pay into pension, just a 401k

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Driver  in  Portland, OR
    Current Employee - Line Driver in Portland, OR

    I have been working at USF Reddaway full-time for more than 10 years

    Pros

    .54 a mile when there 3 years, Always busy, line is best area for money, Management is great.

    Cons

    No pension contribution. Never know where you will go if no bid.

    Advice to ManagementAdvice

    Continue , doing great,

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good company never advanced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  San Leandro, CA
    Former Employee - Customer Service Representative in San Leandro, CA

    I worked at USF Reddaway full-time for more than 10 years

    Pros

    Some driver now what they are doing.

    Cons

    you never get reconized for the good you did

    Advice to ManagementAdvice

    To pay more attention to the little things

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Good pay but management and organization is really bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Former Worker
    Current Employee - Former Worker

    I have been working at USF Reddaway part-time for less than a year

    Pros

    Nice coworkers. Good pay. Good hours that makes it flexible for full-time students or busy people. Kaiser health benefits. Free coffee.

    Cons

    Just like the other posts stated, the organization for this company is really bad. People who train you are people who practically has been there for the company for a very long time, however, that doesn't mean they do things correctly. They each have different techniques to do their job and it might not even be correct. When they teach you it isn't guaranteed that the information they're giving you is accurate. You can still get in trouble or get write ups for doing it their way which isn't really your fault because you were taught the way they told you. It is frustrating when you're getting in trouble for something you were taught...and that just makes you doubt the company training system and management as a whole. Some people in the office can just try to screw you over by teaching you the wrong stuff if they don't like you which is really unprofessional and they are always saying we have to work as a team but there is really no sense of teamwork. Since it is not working through a quota system in the office, expect to have coworkers who barely do anything or just purposely do their work slowly just to kill time while you're busting your butt off doing ten times more work than them.

    Advice to ManagementAdvice

    Please have managers doing their job and try understanding the job tasks of their own employees. Some of them don't really know what we do or even have an idea. They are just there.... for no purpose. Please organize the training system. If there is a better training system, workers will be able to do their job correctly and have a better information on understanding their duties. Better training system means less mistakes and that helps the company and brings growth to the company. Workers shouldn't rely on other workers to train them who might not even have any idea of what they are doing or not even know how to explain it thoroughly enough for you to understand. The company needs someone who is actually a trainer who specify in that job and who can go in details of the job without rushing due to not having enough time to teach because they are busy doing their own job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Head and butt in the wrong place!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at USF Reddaway

    Pros

    Lots and lots of overtime! To make up for low pay!

    Cons

    Old equipment,poorly loaded and routed trucks,plus they start so late for 80% of drivers

    Advice to ManagementAdvice

    Listen to employees and stop making promises that put you in a bind.

  7.  

    Good company to work for, but company is in financial distress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver  in  Reno, NV
    Former Employee - Driver in Reno, NV

    I worked at USF Reddaway full-time for more than 10 years

    Pros

    Good pay and excellent benefits provided to employee and family at no cost! Good people to work with even if moral is low

    Cons

    Union concessions and the company's financial wows mean no pay raises, reduced paid time off, out dated equipment, uncertain of future stability. This company was the best before YRC bought and ruined it.

    Advice to ManagementAdvice

    You broke it! functionally and financially. Congratulations on those fat bonus you paid yourselves while bringing the company to the edge of bankruptcy! Good luck

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    NO Growth, Low pay, Managers do nothing and get raises....

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USF Reddaway for more than a year

    Pros

    Professionally, nothing. Some of the people are awesome. They provide free coffee, but it's HORRIBLE!

    Cons

    Management, or lack of. No communication from the top down. End-users are kept in the dark and notified after changes have been implemented instead of notifying them in advance and offer training on the changes made. No training is provided. No team meetings. Inferior manuals for the company from the employee handbook to training materials. Employees are only as good as they are trained. Horrible management in a few of the departments. The company obviously supports management that abuses power and its disgraceful.

    They do not monitor departments and the daily flow of operations, if they did, they would see a horrible balance of employee to work ratio, and realize that more employee's are needed to cover the work flow in certain departments.

    Low pay. You get what you pay for, if a company pays minimum wage, they receive minimal commitment and dedication from an employee, but this company does not care about that they only care about themselves not the morale of the employees.

    No room for advancement, especially if you are a woman.

    "Open Door Policy" is a joke, if you want to discuss anything, it's brushed aside and excuses made to cover it up, waste of time to express feelings and try to get things changed, they will not hear anything you have to say, which is why I am done. The bosses that have been there for years and years in the same position, are the problem with the company, they are not willing to modify the model of the business to fit the current economy, they modified it for themselves by cutting pay, freezing pay, taking away benefits, but bonus themselves, awesome!

    Advice to ManagementAdvice

    Many management positions have been filled by the same person for many, many years, longevity does not necessarily mean they are the right person for the job, especially if the company is changing and advancing, not training management to move along with the forward motion of the company is a poor business decision.

    Know your employees, their jobs. No way should you not know what I do on a daily basis, but you don't, you don't ask, you don't check in, you do nothing.

    Management has others take care of their job for them, instead of taking care of it themselves, they have a regular paid staff member do their job, and I've been told by several people that they have to do it without an advance in pay.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    upper management out of control

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor
    Current Employee - Operations Supervisor

    I have been working at USF Reddaway full-time for more than 8 years

    Pros

    people in local offices are great to work with and try hard

    Cons

    upper management is so out of touch with what is going on

    Advice to ManagementAdvice

    get out of your office learn what your people do

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    good job for start!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Forklift Operator  in  Santa Clara, CA
    Current Employee - Forklift Operator in Santa Clara, CA

    I have been working at USF Reddaway full-time for more than 3 years

    Pros

    full time hours working opportunity

    Cons

    night shift, evening shift only

  11.  

    Stuck in a rutt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dock Worker
    Current Employee - Dock Worker

    I have been working at USF Reddaway full-time for more than 8 years

    Pros

    The pay is above industry average, and decent health insurance is offered through the Teamsters. That is the ONLY reason to work there.

    Cons

    Without a doubt one of the least professional companies for which I have ever worked. Just one example... Production Manager holding a meeting where he is discussing what he expects of personal conduct at work. He has to pause every few minute to spit, on the warehouse floor, while explaining what he thinks is professional conduct. Most of management are smokeless tobacco users and constantly walk around spitting everywhere. If they work in the office, they keep a cup with them and spit in that. Many of the employees do the same. And THAT is considered acceptable conduct in a work place?

    Every so often they go through phrases where they decide mandatory write ups are required. All the supervisors are told they have to write up atleast one person a day, everyday. This is to supposedly raise awareness to following work rules, but in reality is it just a way to harass some of the least popular employees. After people complained, the directive was change to where the supervisors would have to write up TWO people daily, one positive, one negative. Sometimes the write ups are almost comical because they really have to just make stuff up some days.

    While every job with a decent sized work force has employees that are more well liked than others, I have never worked for a company where they go out of their way to harass people. It's not just one rouge supervisor, but the entire management team in one way or another.

    The supervisors aren't really trained or groomed for their positions. There is no process for grooming employees who may wish to move up into management over time. If someone get promoted, they get a small bit of training and thrown to the wolves. That fact in itself is the root cause of many of the management issues at Reddaway. The people in those positions NOW are utterly unprofessional, but yet that are the same ones who train the new supervisors.

    Because of the unprofessional work environment, it is exceedingly hard to keep supervisors there. Many people with experience don't seem to want to work there and those that move up eventually tire of the huge amounts of bull feces and quit. Generally speaking, new hire supervisors last only as long as it takes them to find another job once they get a firm grasp of the work environment.

    I have never worked for a company where their problem solving process STARTS with finding blame. Step 1) Find someone to blame and cover your @$$. This starts at the very top of the corporation, and was even mentioned in several articles that wrote about the company when it went through their recent debt refinancing. This is not to be confused with holding accountability, but just finding someone to blame.

    Advice to ManagementAdvice

    Raise the bar on what is consider 'professional standards' as it relates to conduct by employees, across the board.

    Quit promoting people into positions for which they receive little training and frankly are probably beyond their capabilities. Good employees don't necessarily translate into good supervisors, especially if they have no idea what it means to actually motivate people without threats of written discipline.

    We hear a steady stream of negative comments about from management about our compitition, but UNLIKE Reddaway they are also very profitable. Instead of constantly attacking them, perhaps try to emulate their business model. Most of the management I have been exposed to would not last at some of our competition because of either their professional or personal shortcomings. They company has lost over 40% of it's business in the past decade (mentioned in several media articles recently), but yet there doesn't seem to by much movement in changing the business model. Why not????

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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