USG Reviews

Updated April 14, 2015
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3.2
100 Reviews
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USG CEO James S. Metcalf
James S. Metcalf
29 Ratings

Pros
  • Excellent work life balance (if you are in the right department) (in 9 reviews)

  • The people you work with are good people (in 6 reviews)

Cons
  • company's success is tied to the housing market (in 5 reviews)

  • Work life balance has steadily deteriorated (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Solid Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at USG full-time (more than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good industry! Building Products are always in demand.

    Cons

    When cut backs come everyone is a risk.

  2. An exceptionally well run company with the highest of business and personal ethics. A great relationship-based company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at USG

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Welcoming culture; great relationships & colleagues; opportunities.

    Cons

    There are no downsides to working at USG.

  3. Could

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Date Input in Libertyville, IL
    Former Employee - Date Input in Libertyville, IL

    I worked at USG

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Clean and up to date

    Cons

    However, the management was very poor in terms of delegating responsibility and task for when they would consistently leave without notice to either work in the Chicago location or to go on their vacation for the third time in a row.

    Advice to Management

    Help new employees to get to know the other employees.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good Benefits & Corporate Is Slow To Act

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at USG full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits and positive staff.

    Cons

    Corporate is slow to make decisions which negatively affect its customers.

    Advice to Management

    Stay focused on delivering value to customers and less on creating barriers that affect how quickly the staff can deliver to the customer.

  6. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at USG full-time (more than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great work/life balance
    Wonderful opportunities for advancement
    People tend to work together rather than at odds with each other

    Cons

    Can be difficult to interact with senior management
    Office location out of mainstream
    HR Department aloof from employee feelings and desires

  7. Rollercoaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at USG full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Coworkers were friendly and hardworking. The location by Union station is convenient.

    Cons

    Annual rounds of lay offs. Every time a quarterly number is missed, the only strategy is to layoff more people. Little job security. It isn't clear how they can compete given all the debt that they need to pay off.

    Advice to Management

    Plan out resource needs so we aren't hiring staff one week and laying off the next. The L&W business unit and manufacturing need to work as a team.

  8. very profit motivated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at USG

    Doesn't Recommend
    Doesn't Recommend

    Pros

    the benefits were very good

    Cons

    The company's management was very old school

  9. Tough decade yields same company. Current management loathe to make game changing decisions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at USG

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Fair benefits, wonderful non-C suite people, great location, excellent work-life balance, nice office space. Opportunities to gain diverse experience early in career. Great place for early career development.

    Cons

    C-Suite execs completely out of touch with the realities of the business. Empty suits playing businessman/woman. Linear thinkers who arrived at the top by riding the market growth wave. Don't stay past the 10 year mark - get your experience and move on. It is a very insular world. Advancement is not meritorious.

    Advice to Management

    Check your ego at the door and stop bullying people. Everyone is afraid of you and therefore you don't get honest feedback. The perception is that you think you can do it all alone and don't need any input from your leadership teams. Look in the mirror and check your ego. Company performance under your tenure is underperforming the market. That's on you. Stop telling all of your employees about all of your vacation houses or that you bought your 16 year old a BMW or how much money you have! The expression "tone deaf" was written for you. You are getting rich on the backs of the people you bully all day long.

  10. civil servant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USG

    Pros

    job security is there if you are full time

    Cons

    almost everything else about the career isn't inspiring

    Advice to Management

    Figure out your mission

  11. Very organized and professional company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USG

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employees are treated very well. Company cares about them.

    Cons

    Conflicting ideas are common and not always dealt with properly.

USG Photos

USG workers at the East Chicago manufacturing plant.
L&W Supply branch locations efficiently stock and deliver building materials nationwide.
CEO Jim Metcalf chats with a USG employee.

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