USG

www.usg.com

USG Reviews

Updated January 27, 2015
Updated January 27, 2015
87 Reviews
3.4
87 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
USG CEO James S. Metcalf
James S. Metcalf
26 Ratings

Review Highlights

Pros
  • Excellent work life balance (if you are in the right department) (in 9 reviews)

  • The people you work with are good people (in 6 reviews)


Cons
  • company's success is tied to the housing market (in 5 reviews)

  • Work life balance has steadily deteriorated (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great Experience, Colleagues, Balance. Poor Pay, Recognition, Lots of "Good Ol Boy's Club"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Engineer (Plant Location)
    Current Employee - Project Engineer (Plant Location)

    I have been working at USG full-time (more than 10 years)

    Pros

    Excellent place to gain experience right out of college. USG had a pretty well established entry training program through hiring project engineers into plants and having them run projects. Program really collapsed due to downsizing and hiring freezes/cut backs during recession. College recruiting is totally different now and is a shell of its former offering. If you do get in, especially at a larger plant, it can be incredible work experience running small to medium size capital and process improvement projects.

    Cons

    The recession really hammered USG. They lost 95% of all young professionals that were less than 5 years in prior to recession. As the business recovers, there will be the need for new managers and the like that they will not be able to fill. The company is well known, and will freely admit "you'll like your job for the colleagues and the love of the company, not due to pay". So that said, the only ones getting rich at USG are specific managers in the plants that have moved around and "played the game" and people at the corporate office. The plants have exceptional staff, in particular young professionals, that are borderline abused from a compensation standpoint. For promotional opportunities, plan to move from plant to plant. Current relo program is very unfriendly to new hires, the old program is solid. The only way to advance without moving is to be one of the elite, and have someone carve out the right spot for you. Like a plant level version of the good 'ol boys club.

    Advice to ManagementAdvice

    Stop doing employee surveys until you begin publishing results, a team to correct deficiencies and target dates. Assign firm and decisive authority to actually do something.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Been here over a year, good money, not much time off.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Factory in Gypsum, OH
    Current Employee - Factory in Gypsum, OH

    I have been working at USG full-time (more than a year)

    Pros

    The pay is GREAT! Benefits are great! Two weeks vacation after a year (if you take advantage of buying a week as offered). Talk of going to 4 shifts that would swing, 12 hour shifts, 3 days on/4 days off then 4 days on/ 3 days off. Would then have every other weekend off! Would work half a year. Schedule set for a year ahead of time.

    Cons

    No weekends off. Sometimes work 11-17 days straight (with a day off here and there). Tough on family life.

    Advice to ManagementAdvice

    Go to the 4 shifts swing. The set schedules would be a HUGE moral builder with employees!!!

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    This is a company that has been stable and growing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Management in Atlanta, GA
    Current Employee - Property Management in Atlanta, GA

    I have been working at USG full-time (more than 8 years)

    Pros

    They don't throw out the baby with the bath water (so to speak). In other words, if a person doesn't work out in one position they will give them a chance in another provided that person shows the desire to work it out.

    Cons

    Communication is one the biggest problems. Communication between corporate to corporate, field to field and corporate to field. This area needs a lot of work. Reviews are not done and raises are far and few between.

    Advice to ManagementAdvice

    Communication should be better, reviews should be done on a regular basis and raises should be given on a minimum of an annual basis when the employee has shown to be valuable with a strong work ether, team player and produces time after time.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Baltimore, MD
    Current Employee - Sales Representative in Baltimore, MD

    I have been working at USG full-time (more than 10 years)

    Pros

    Great company to foster leadership skills.

    Cons

    Compensation growth is sluggish despite being a top performer.

    Advice to ManagementAdvice

    Consider giving more in compensation to outstanding employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    A life long learning experience and an adaptable buisiness entity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Maint Tech in Gypsum, OH
    Current Employee - Maint Tech in Gypsum, OH

    I have been working at USG full-time (more than 10 years)

    Pros

    Steady Work, and A good Safety Culture

    Cons

    Lower than average in career advancement

    Advice to ManagementAdvice

    Be more attentive of in house talent and its value to the organization.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Working for the USG has been challenging but satisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Attorney
    Current Employee - Attorney

    I have been working at USG full-time (more than 8 years)

    Pros

    It offers a great work life balance.

    Cons

    There is virtually no upward mobility.

    Advice to ManagementAdvice

    The 'kiss-up-spit-down" practice backfires, so managers would be better off treating the staff with respect and courtesy.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great people. Process laden.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Management in Chicago, IL
    Former Employee - Applications Management in Chicago, IL

    I worked at USG full-time (more than 10 years)

    Pros

    I worked with some of the best people ever in this company, free with knowledge sharing, professional in their fields, and tons of fun socially.

    Cons

    They over-reacted to Sarbanes Oxley and locked the company down so tight with process that they squelched creativity. Micro-management abounds. The bad economy creates a tense atmosphere with annual layoffs.

    Advice to ManagementAdvice

    You could get a lot more out of your employees if you let go of the reins.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Great people, so-so environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at USG full-time

    Pros

    The people and networking experiences made USG Corp great. If you put yourself out there, managers, directors, VP's, etc. are available to meet and discuss career goals, direction....even if you don't work in that department or business unit. When the housing market rebounds, USG environment should improve.

    Cons

    Many layoffs and minimal (one) merit increases during the downturn. USG has a new strategy and the attitude of Sr. Mgmt is, "get on board or get out." Subsequently, individuals are hesistant to give an opinion or their thoughts on the new ideas. I believe HR is often inept and doesn't always have the back of the employees.

    Advice to ManagementAdvice

    When business picks up for USG, reward the employees that stuck around. Get back to promoting from within and giving training opportunities for employees to move around.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Good opportunities to move around, but not sure where they are headed

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USG

    Pros

    Great people to work with at many levels

    Cons

    Strategically lacking a sense of direction

  11.  

    Good company but perhaps wait until the housing industy improves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at USG full-time (more than 10 years)

    Pros

    USG is a good company with strong emphasis on building relationships among customers and employees. While the job often requires long or unusual hours, there is a strong belief in life balance. It is a great company for training and when the economy there will be ample opportunities for advancement.

    Cons

    The current economy makes advancement and employment, especially for those not in an engineering field can be risky. Must be willing to relocate to receive advancement within the manufacturing management positions.

    Advice to ManagementAdvice

    Stay the course but never forget the values of your people are your best assets.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

USG Photos

USG workers at the East Chicago manufacturing plant.
L&W Supply branch locations efficiently stock and deliver building materials nationwide.
CEO Jim Metcalf chats with a USG employee.

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