USG Reviews

Updated October 12, 2014
Updated October 12, 2014
84 Reviews
3.5
84 Reviews
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USG CEO James S. Metcalf
James S. Metcalf
24 Ratings

Review Highlights

Pros
  • Excellent work life balance (if you are in the right department) (in 9 reviews)

  • The people you work with are good people (in 6 reviews)


Cons
  • company's success is tied to the housing market (in 5 reviews)

  • Work life balance has steadily deteriorated (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Excellent office space and work environment, hit or miss management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Supply Planner in Chicago, IL
    Former Employee - Supply Planner in Chicago, IL

    I worked at USG

    Pros

    Really nice office building. clean, comfortable, and contemporary work environment and work spaces. More than enough meeting rooms from large to small. Tons of natural light from full floor to ceiling windows. My first manager was excellent; he cared about my professional development and career, as well as my person life and well being.

    Cons

    Some managers are much better than others. When I was laid off I was working for a manger that although micro managed, did not understand our teams day to day activities or how they impact the company. My manager also didn't want us thinking outside the confinements of the department.

    Advice to ManagementAdvice

    Allow the workforce to critique their managers. Give opportunities outside of the employees direct area of work, especially if interest is shown.

    Recommends
  2.  

    A Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USG

    Pros

    Industry Leader with great reputation for quality and service.
    Many talented people who work hard and are helpful to fellow employes

    Cons

    The on going depression characteristics of the building materials business has resulted in constant layoffs with many good people terminated.

    Advice to ManagementAdvice

    There is too much capacity in the industry. We need to reduce ours further and buy other companies that have plants were we are not competitive.

  3.  

    Overall "OK"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USG

    Pros

    Good people to work with.

    Cons

    Not very diversified to weather economic hardships.

    Advice to ManagementAdvice

    Do not fear change.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Stuck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at USG

    Pros

    Outststanding people. Great work-life balance. Perfect location & office environment. Highest level of integrity.

    Cons

    Waiting for housing market rebound. Career and comp on hold. People are pension locked and just waiting for retirement.

    Advice to ManagementAdvice

    Don't wait for the market. Get serious about change. This is the new normal!

    Doesn't Recommend
  6.  

    I liked working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Material Handler in Chicago, IL
    Current Employee - Material Handler in Chicago, IL

    I have been working at USG

    Pros

    Solid management who cared about employees
    Great location in downtown Chicago

    Cons

    Overbuilding causing negative outlook and layoffs
    Some of the work was repetitive
    Things could get boring sometimes

    Advice to ManagementAdvice

    I think,despite having been laid off, that management has the right strategy to weather the economic outlook. I look forward to possibly being hired back someday.

  7. 2 people found this helpful  

    Eh...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Accountant in Chicago, IL
    Current Employee - Accountant in Chicago, IL

    I have been working at USG

    Pros

    - Excellent people with many years of experience
     - Everyone is willing to help/friendly environemtn
     - Pension plan

    Cons

    - promotions are based on favoritism rather than actual performance.
     - HR DOES NOT act as YOUR advocate
     - huge difference in pay between managers and regular employees
     - most managers have their jobs only because of who they know and how long they have been
       employed.
     - low pay

    Advice to ManagementAdvice

    - terrible communication and tone from the top coming from the senior management team
     - many efforts are duplicated within the company
     - work force reductions have demoralized the company

    Doesn't Recommend
  8.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager in West Chicago, IL
    Current Employee - Manager in West Chicago, IL

    I have been working at USG

    Pros

    Accommodates family needs and personal time off and when times are good morale is high.

    Cons

    HR performance evaluation system is not reliable and it appears that promotion are based on favoritism within certain circles rather than merit based.

    Advice to ManagementAdvice

    Need to review performance evaluation process.

    No opinion of CEO
  9. 1 person found this helpful  

    troubled times breed dissension. it's not the loyalty-oriented place it used to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager in Chicago, IL
    Former Employee - Manager in Chicago, IL

    I worked at USG

    Pros

    environmental responsibility
    integrity of employees
    interesting manufacturing processes
    in more robust business environment, good training opps and good opps for advancement.
    education reimbursement for college degrees
    great benefits package, including defined-benefit pension plan
    good severance package for management; ok package for emps
    HQ location downtown Chicago right by Union Station

    Cons

    housing industry is in the tank; future looks bleak; recently laid off 40% of salaried workforce and closed a number of manufacturing facilities.
    pretense of diversity commitment
    company has been in bankruptcy twice since 1990
    troubled times breed dissension. it's not the loyalty-oriented place it used to be.
    heavily cyclical business really hurting with current housing market; not getting better any time soon

    Advice to ManagementAdvice

    get out while you can

    Approves of CEO
  10. 2 people found this helpful  

    USG is just alright with me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Analyst. in Chicago, IL
    Current Employee - Analyst. in Chicago, IL

    I have been working at USG

    Pros

    The benefits package is excellent and it is a good place to work if you want to move every couple of years. As a manufacturing company, the company offers different working environments that may appeal to different individuals. If you want informal, jeans, and golf shirt, work in the manufacturing plants. If you want business professional, consider working at the company's headquarters in Chicago. There is also more of a flat management hierarchy at the plant level where you can see your individual contribution more clearly.

    Cons

    The company completely drops the ball with regards to the internal hiring process. Employees are disrespected throughout the process due to the inability of senior management to effectively communicate to the candidate why a hiring decision was made. Oftentimes, an employee may not even be told where they stand. Also, employees are often not given sufficient feedback after interviews.Currently, due to external factors, job security is very suspect. At the plant level, be prepared to have to implement policies from corporate. Many will not be well received and there is no consideration given to the resource constraints at the plants.

    Advice to ManagementAdvice

    Clean up the internal hiring process to provide for greater transparency.

    Approves of CEO
  11. 1 person found this helpful  

    "Great company if you would like to be promoted every 3 years"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Accountant in Phoenix, AZ
    Former Employee - Accountant in Phoenix, AZ

    I worked at USG

    Pros

    The reasons to work for USG is that they promote from within the company as opposed to bringing people from the outside. They are the leader in their field except when there is a housing crises and they do not believe in unions.

    Cons

    The work/life balance does not exist. There is no concrete training provided to entry level employees as well as new managers. The company has many locations that are in remote areas of the country and if you plan to work at USG your whole life, you have to move to a different location/city every 3-5 years if you would like to be promoted.

    Advice to ManagementAdvice

    My advice would be to offer more training opportunities for entry level accoutants and engineers.

    Approves of CEO

USG Photos

USG workers at the East Chicago manufacturing plant.
L&W Supply branch locations efficiently stock and deliver building materials nationwide.
CEO Jim Metcalf chats with a USG employee.

+ Add Photo

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