USO

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USO Reviews

Updated May 9, 2014

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3.1 21 reviews

54% Approve of the CEO

USO President Sloan D. Gibson

Sloan D. Gibson

(13 ratings)

56% of employees recommend this company to a friend
21 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Ups and Downs

    Anonymous Employee (Former Employee)

    ProsGreat mission and amazing experience. They give you great opportunities to take on a lot at an entry-level position. You can learn a lot at this position.

    ConsSometimes it felt like the organization was running itself like a sorority. Upper management needs to learn professional and how to properly employees based on job performance and not friendships.

    Advice to Senior ManagementSee cons.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    The President & CEO is a Lousy Leader & Manipulator

    Anonymous Employee (Former Employee) Arlington, VA

    ProsThe USO has a great mission and some very dedicated people at Corporate and out in the Regions. For the most part, their mission of lifting the spirits of troops and their families is met.

    ConsThe two HUGE flaws at the USO is the President & CEO and the Senior Management Team. The President is probably the worst leader I've ever met and he will manipulate a situation to serve his own needs at the drop of a hat.

    The Senior Management Team is dysfunctional at best, each having their own agenda, with the inability to solve issues and work together as a team. The President feeds this dysfunction by his lack of leadership and inability to set realistic priorities based on the true needs of our troops and their families.

    Case in point are his number one priority; the building of the two Warrior & Family Centers, one at Ft. Belvoir and the other at Walter Reed in Bethesda. The building of these two new centers is to serve only one real purpose; to feed his giant ego. He wants to build these two new centers for the sole purpose of having a personal legacy.

    These two new centers will NEVER operate at full capacity because, thank god, there are not now and most likely, will never be enough wounded troops and family members to fully utilize them. The President has spent the last 4 years selling his dream for a need that barely exists. He has done nothing but spin half truths and lies in order to shove these two new centers down the throats of the military leadership and worst, the donors of the USO.

    The worst part about this whole story is, he is taking funds away from the active duty troops and their families to support a wounded population of less than 9,000 troops, and that was at the height of the wars. Instead of doing some real, meaningful fact finding, some focus groups with active duty troops and their families to find out what they really need, he chooses to build these two new Warrior & Family Centers to fulfill a need that is being met by organizations that can meet the needs of wounded troops far better than the USO ever thought possible.

    Advice to Senior ManagementOpen the eyes of the USO Board of Governors so a new leader can be brought in to get the USO back on track to it's real mission.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    An Organization of Driven Individuals Dedicated to our Troops

    Anonymous Employee (Current Employee) Arlington, VA

    Pros- Great benefits (plenty of PTO)
    - Great new CEO making necessary improvements
    - very warm environment/friendly coworkers
    - innovative organization, striving to change for the better
    - opportunities for growth
    - a priceless opportunity to support the armed forces

    Cons- lots of stuff going on all the time, can be hard to keep track of everything
    - no real negatives

    Yes, I would recommend this company to a friend

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    USO

    Anonymous Employee (Former Employee) Berlin (Germany)

    ProsMission, Who the USO serves

    ConsPoor Leadership, No Support from Leadership

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Loved my Job

    Duty Manager (Current Employee) Kuwait (Kuwait)

    ProsGreat pay/benefits for Duty Managers in Kuwait and Afghanistan. No living expenses or food costs because you living on a military base.

    ConsHuman Resources plays obvious favorites. If they like the person that recommended someone, they will interview the recommendation. If not, they will not even bother to look at the resume, no matter how qualified the person is for the job.

    Advice to Senior ManagementDon't allow Human Resources to play favorites when determining transfers and promotions. It's also not a good idea for Human Resources to directly lie to it's employees.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    wonderfully rewarding

    Program Manager (Current Employee)

    Prosyou know you are making a difference! Cool opportunities, colleagues are great, and you get to meet great people! USO is good about compensation/recognition for overtime and hard work.

    Conslong hours, stressful, big work load.

    Advice to Senior ManagementOpen your eyes a bit more to great development opportunities. Don't just stick with what you know because it's working for you. Think outside of the box!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Can't Hold the Values They Claim to Uphold and Service...to Support Those Who Serve & Their Families....SMH

    Anonymous Employee (Former Employee)

    ProsThere are many other NPOs better equipped to help out our military where the USO so gravely fails, and can do so with much, much more support and services to address the true needs of our military (and families, veterans, and retirees). And they can do this while respecting the funds donated to make it all possible, and legal.

    ConsA common theme heard in the office was, "It's for the troops, we won't have to lift a finger".

    Well, there's one thing you (USO) said you would do for once. Instead of creating programs addressing the local needs of our military, their family, and veterans or retirees, you spent obscene amounts of funds (from donors) to hire out others (3rd party contractors) to do your <<USO SALARIED>> job. Even then, you still have nothing to show - programmatically, through service, and definitely not through fundraising.

    And where was any oversight from USO World? Crickets. There's actually regional staff?! YGBSM. It can only get better higher up if it's this great down here.

    Between the cronyism, lying, stealing, grandstanding, and overall laziness of the senior and Board leadership (which trickles down, unfortunately), it's no wonder this is an organization that truly missed the boat.

    It is heartbreaking - especially with what this organization used to mean to the military, and what a joke it is now.

    Advice to Senior ManagementAudit the entire organization.

    Look at Operational/Admin/Fundraising costs vs. Revenue. Then factor in how many staff represent that at each Chapter.

    This NPO's practices is part of what gives many other decent NPOs a bad rap.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Great Mission, Horrible, Horrible Work Environment

    Manager (Current Employee) Kabul (Afghanistan)

    ProsThe MIssion which are the Troops
    The Paycheck

    ConsIn Southwest Asia, people are hired rarely based on ability, but on who is well liked. The Regional Management are very much into favoritism and managing by threats of "If You don't like it here, leave." Try as they may, HR in Arlington, VA has no clue what really happens in Afghanistan and Kuwait, so they rely on the Regional and Center Managers..who are often unqualified for the positions they hold. For such a great organization, it is truly sad how unprofessional the Management is.

    Advice to Senior ManagementSince the HQ is in the USA and not on the ground in Afghanistan or Kuwait, they should do 360 evaluations that takes the input from those that work directly with the troops. Everybody can't be wrong.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Rewarding place to work

    Marketing Coordinator (Former Employee)

    ProsYou do work that is special and rewarding. Everyday you walk in and you know your helping a bunch of people. The people are very nice and the work environment is confortable.

    ConsThere were no cons in working for the USO. Basically you work there because you want to make a difference.

    Advice to Senior ManagementI have no feedback to offer for management. There is no hierachy in the company, everyone works towards a common goal.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    left to figure it out on your own with no support from Corporate

    Executive (Former Employee) Okinawa (Japan)

    Prostaking care of the troops

    ConsCost of living is not equated into the compensation and there is no concern by corporate...they will just look for someone else to fill the slot
    no training anywhere for any one
    no support
    no interest by senior executives
    no direction, no help, no support
    Development raising resources for the region is a joke

    Advice to Senior Managementstart from scratch

    No, I would not recommend this company to a friend

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