UTI

  www.uti.edu
  www.uti.edu

UTI Reviews

Updated November 12, 2014
Updated November 12, 2014
76 Reviews
3.2
76 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UTI CEO Kimberly J. McWaters
Kimberly J. McWaters
45 Ratings

Review Highlights

Pros
  • People at MMI are treated well and promotions ate based on merit and hard work (in 5 reviews)

  • UTI treated its employees fairly and provided a nice work-life balance (in 3 reviews)


Cons
  • Work/life balance does not exist (in 3 reviews)

  • Management has no clue about the real world of dealing with 17 and 18 year old young men (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UTI full-time

    Pros

    Worked at UTI 5+ years and had a very positive experience. There was a lot of opportunity for advancement and they truly care about a good work life balance. Work is challenging but satisfying.

    Cons

    UTI needs to continue to emphasize that they are all working towards the same goal and different teams and departments need to work better and more closely with each other to achieve them.

    Recommends
    Approves of CEO
  2.  

    Great company, values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative in Phoenix, AZ
    Former Employee - Admissions Representative in Phoenix, AZ

    I worked at UTI full-time (more than 5 years)

    Pros

    Culture, benefits, salary, people, giving back to community

    Cons

    Poor marketing and change of management

    Advice to ManagementAdvice

    Look to see how the people in the front lines feel about management changes before doing so

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Just OK

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UTI full-time

    Pros

    Great to help the students

    Cons

    They need need better upper management

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Universal Technical Institute Massachusetts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at UTI full-time (more than 5 years)

    Pros

    I've been working at Universal Technical Institute for 5 years. Most employees are looking out for the best interest of UTI students and do all they can to contribute to their success.

    Cons

    Quantity is now the company focus not quality. The workload is unheard of and impossible to complete do to no direction, policies that change from day to day, passive leadership, horrible staff to student ratio, no training, and employees treated like robots. There is a Band-Aid approach to everything so the employees deal with a lot of negative feedback from students and parents. It is encouraged to discredit and scheme against your fellow employees to get ahead and to be the eyes and ears for Management. The more you cultivate these negative practices the closer you get with Management. Doesn't matter how much you over preform, how knowledgeable you are, or how many student/family positive feedback you get, if you are not “in the club” you will be discredited, shown no favor and shunned. Even if you are in the “club” you will not advance as there is no room for growth.

    Advice to ManagementAdvice

    Get to know at least a little bit of what goes on in your campuses. There are managers conducting themselves in a way that is not in lined with the company's values or any company's values for that matter. Make sure leaders have the maturity, experience and credentials to carry out their job so that their conduct does not present a liability for your company. Management and upper level employees take the focus away from the student/family experience as well as any hope for a somewhat positive employee work-environment/experience. The focus is on negative office politics/practices, creating unnecessary policies, and placing blame/scapegoating the very employees who are implementing the policies/practices management and upper level employees put in place. Also please leave your offices for just a few minutes and actually speak to a student or parent and know how confusing, redundant, time consuming and burdensome it is to to get through administrative processes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at UTI full-time (more than 5 years)

    Pros

    Culture, People and fair pay.

    Cons

    Not much upward mobility within most areas.

    Advice to ManagementAdvice

    Perform more skip-levels.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    UTI was one of the best company's I have worked for in my professional life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UTI full-time (more than 5 years)

    Pros

    UTI treated its employees fairly and provided a nice work-life balance. They delivered on their education and has a proven track record while also being recognized by their Accrediting Body (ACCSC) as a school of excellence designation in 2014. maintaining the high. The greatest part of UTI was the people.

    Cons

    There are not a lot of upward mobility unless willing to relocate to other campuses across the UTI network.

    Recommends
    Approves of CEO
  8.  

    Culture Shock

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UTI full-time

    Pros

    Staff was kind and down to earth

    Cons

    lack of consistent leadership and maturity

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Soulless corporate entity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Instructor
    Current Employee - Instructor

    I have been working at UTI full-time (more than 3 years)

    Pros

    Paid snow days, the great students that are willing to learn and make their lives better. Access to shop equpment.

    Cons

    Benefits, benefits, and.... benefits! They have lost so many employees because of this reason alone in the last year than any other reason.

    Advice to ManagementAdvice

    Fix your benefits and stop micromanaging!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Fun while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative
    Former Employee - Admissions Representative

    I worked at UTI full-time (less than an year)

    Pros

    Cares about it's employees. Invests in the campus.

    Cons

    lead flow could be better

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Excellent School

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UTI full-time

    Pros

    The education your students get at UTI enables them to move into and excellent and promising career. The camaraderie is awesome as an employee and the pay and benefits are good.

    Cons

    Just like any admissions position... enrollments rule. When I was there, my Campus Director was more concerned about how many people I enrolled whether or not they started or completed the program. My retention rate was 98%. I usually hit my enrollment goal but when they drastically changed the lead policy I was let go.

    Advice to ManagementAdvice

    When evaluating your reps, consider the bottom line and quality of enrollments, not just the number of students you get signed up. Enrollments don't put any beans on the table and last time I checked... UTI is a for-profit.

    Recommends
    Approves of CEO

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