UTI

  www.uti.edu
  www.uti.edu

UTI Reviews

Updated December 9, 2014
Updated December 9, 2014
80 Reviews
3.1
80 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UTI CEO Kimberly J. McWaters
Kimberly J. McWaters
48 Ratings

Review Highlights

Pros
  • The company provides a good work-life balance and leaders are encouraged to empower employees (in 4 reviews)

  • People at MMI are treated well and promotions ate based on merit and hard work (in 5 reviews)


Cons
  • Management has no clue about the real world of dealing with 17 and 18 year old young men (in 3 reviews)

  • Work/life balance does not exist (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for, employee oriented.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Division Controller in Phoenix, AZ
    Current Employee - Division Controller in Phoenix, AZ

    I have been working at UTI full-time (more than 10 years)

    Pros

    Good salary, benefits and working environment

    Cons

    Top down management, too many upper management and not enough non-managment

    Advice to ManagementAdvice

    Great company but over the years, lost vision of "servant leaders" to top down management. Need to trust employees suggestions. They are in the trenches all day and have great ideas that get lost when they are not taken seriously.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Very professional experience

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at UTI

    Pros

    The atmosphere of the company was very appealing to me

    Cons

    Managers aren't very professional whatsoever

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    On a Downward Death Spiral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UTI full-time (more than 8 years)

    Pros

    Pay is ok. Instructors are great.

    Cons

    Benefits are horrible. 401k taken away, Leaders are not Leaders.

    Advice to ManagementAdvice

    Build a leadership team that has automotive experience. Hire people who understand education. Fix the curriculum that is outdated by 15 to 20 years. Get rid of all the vice presidents, there seems to be an abundance of them. Build real relationships with manufactures not the eye candy that currently exists. Show your employees that you actually care. Innovate. Change or fail.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great company, values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative in Phoenix, AZ
    Former Employee - Admissions Representative in Phoenix, AZ

    I worked at UTI full-time (more than 5 years)

    Pros

    Culture, benefits, salary, people, giving back to community

    Cons

    Poor marketing and change of management

    Advice to ManagementAdvice

    Look to see how the people in the front lines feel about management changes before doing so

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Good culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UTI full-time

    Pros

    Worked at UTI 5+ years and had a very positive experience. There was a lot of opportunity for advancement and they truly care about a good work life balance. Work is challenging but satisfying.

    Cons

    UTI needs to continue to emphasize that they are all working towards the same goal and different teams and departments need to work better and more closely with each other to achieve them.

    Recommends
    Approves of CEO
  7.  

    Accounting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Specialist in Scottsdale, AZ
    Former Employee - Account Specialist in Scottsdale, AZ

    I worked at UTI full-time (more than 3 years)

    Pros

    Good pay, flexible working hours.

    Cons

    Horrible benefits, Managers do not trust their employees, instead of do their job they spent hours and hours monitor what their employee are doing.

    Advice to ManagementAdvice

    Get to know at least a little bit of what goes on in your campuses. There are managers conducting themselves in a way that is not in lined with the company's values or any company's values for that matter. Make sure leaders have the maturity, experience and credentials to carry out their job so that their conduct does not present a liability for your company. Management and upper level employees take the focus away from the student/family experience as well as any hope for a somewhat positive employee work-environment/experience. The focus is on negative office politics/practices, creating unnecessary policies, and placing blame/scapegoating the very employees who are implementing the policies/practices management and upper level employees put in place. Also please leave your offices for just a few minutes and actually speak to a student or parent and know how confusing, redundant, time consuming and burdensome it is to to get through administrative processes.

  8.  

    Just OK

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UTI full-time

    Pros

    Great to help the students

    Cons

    They need need better upper management

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Universal Technical Institute Massachusetts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at UTI full-time (more than 5 years)

    Pros

    I've been working at Universal Technical Institute for 5 years. Most employees are looking out for the best interest of UTI students and do all they can to contribute to their success.

    Cons

    Quantity is now the company focus not quality. The workload is unheard of and impossible to complete do to no direction, policies that change from day to day, passive leadership, horrible staff to student ratio, no training, and employees treated like robots. There is a Band-Aid approach to everything so the employees deal with a lot of negative feedback from students and parents. It is encouraged to discredit and scheme against your fellow employees to get ahead and to be the eyes and ears for Management. The more you cultivate these negative practices the closer you get with Management. Doesn't matter how much you over preform, how knowledgeable you are, or how many student/family positive feedback you get, if you are not “in the club” you will be discredited, shown no favor and shunned. Even if you are in the “club” you will not advance as there is no room for growth.

    Advice to ManagementAdvice

    Get to know at least a little bit of what goes on in your campuses. There are managers conducting themselves in a way that is not in lined with the company's values or any company's values for that matter. Make sure leaders have the maturity, experience and credentials to carry out their job so that their conduct does not present a liability for your company. Management and upper level employees take the focus away from the student/family experience as well as any hope for a somewhat positive employee work-environment/experience. The focus is on negative office politics/practices, creating unnecessary policies, and placing blame/scapegoating the very employees who are implementing the policies/practices management and upper level employees put in place. Also please leave your offices for just a few minutes and actually speak to a student or parent and know how confusing, redundant, time consuming and burdensome it is to to get through administrative processes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at UTI full-time (more than 5 years)

    Pros

    Culture, People and fair pay.

    Cons

    Not much upward mobility within most areas.

    Advice to ManagementAdvice

    Perform more skip-levels.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    UTI was one of the best company's I have worked for in my professional life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UTI full-time (more than 5 years)

    Pros

    UTI treated its employees fairly and provided a nice work-life balance. They delivered on their education and has a proven track record while also being recognized by their Accrediting Body (ACCSC) as a school of excellence designation in 2014. maintaining the high. The greatest part of UTI was the people.

    Cons

    There are not a lot of upward mobility unless willing to relocate to other campuses across the UTI network.

    Recommends
    Approves of CEO

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